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#LedaWrites – food for thought

  • Written by FinTech Futures
  • 19th November 2019

Leda GlpytisFinTech Futures’ resident thought provocateur Leda Glyptis leads, writes on, lives and breathes transformation and digital disruption. She is a recovering banker, lapsed academic and long-term resident of the banking ecosystem.

Thursdays are a #LedaWrites day – every week we publish a new article authored by her, exploring all kinds of topics, from the technicalities of core banking systems and the payments landscape to what it’s like working for a toxic boss, “Wyld Stallyns” leading banks’ innovation efforts and survival tips for start-ups doing business with big banks.

Below is a full compilation of #LedaWrites musings (and every Thursday a new article is added).

All opinions are her own. You can’t have them – but you are welcome to debate and comment!

You can follow Leda on Twitter @LedaGlyptis and LinkedIn.

A small scar

At the end of the day, you don’t know what will turn out to be the critical events in your life and career.

Randallisms

Your values and principles and convictions only matter when putting them to action is hard.

Red, red lines

Prepare for your meetings, and make sure you and your team are fully aware of the red lines you won’t cross.

Remember the place of pain… to avoid it

Hold onto the pain to remember to avoid it. That’s what learning looks like.

Bankers like us: there’s no stopping us now

Yes yes yes: I wrote a book! It is written, ready, and will be in your hands in the next few weeks.

May all your problems be the solvable kind

As we head into a tough year ahead, my friends, I have this wish: may all your problems be solvable.

The courage of our convictions

When it comes to your convictions, you need the courage to stand up for the thing you know is right.

Gently, firmly… urgently

The future is here. And it’s on fire. Here's what I want you to do about it.

The enemy of ‘good’ is ‘better’

The minute you become aware of ‘better’ being possible, ‘good’ is no longer good enough.

All the light we do not see

Gaslighting is insidious. If you see it happening in your organisation, shine a light on it.

A good girl’s guide to bad times

If your business survives, emerge from the storm and kick the tires. Learn from this.

Hard days ahead

Dark days lie ahead. Don’t forget that not everyone is warm and fed and safe.

Actions not words

It’s fitting that this year’s theme for Black History Month is “Time for change: actions not words”.

Happy feet

Always keep going. That’s the only way any of this work gets done.

Sibos 2022: It’s not fintech coming of age, it’s the incumbents

Use this time, this space to learn and think. Use the rest of the year to act.

Leg of lamb

We all act normal a little bit more than is good for us. But there is no choice, it seems.

The designer, the surrealist and the potted plant

Hire designers because you have blind spots. We all do.

Rerum cognoscere causas

The thing about asking real questions is that you need to accept that they may lead to a change in plan.

Lemonade

Don’t assume there's a plan. You're much better off assuming the world is on fire.

The smart ring that never was

In a world of options, if you don’t get onboarding right, you will never get to do the next part.

Digital banking beyond your pretty UX

Digital banking is not about pretty graphics, but providing cheaper services, wider choice and more access.

Sally’s ponytail

If you mean well, do well. Let your actions speak to your motives.

The blurred line between ‘utility’ and ‘value’

You'll always need a little more tech than you needed yesterday, but at least you don’t need to build it all.

Spare me your ‘good conversations’

A good conversation is one that leads to an outcome that isn’t an identical conversation.

Reliability is a superpower

The single most valuable thing you can be is reliable.

The best time to plant a tree

The right time to act was in the past. But that doesn’t mean don’t act now. It means act doubly fast.

A witch hunt after all

Championing diversity and inclusion should be everyone's responsibility.

Playing the game you’re in

If we all see that the game is broken, maybe it’s time we change the game.

Finding your way

Asking for help is the greatest proof that you will find your way, eventually.

What my aunt can teach you about decision-making

Here are the three things, the only three things, you need as a decision-maker in life and business.

What will you do next?

It doesn’t matter how big the job is, it matters how engaged you are.

And what is wrong with my mainframe?

Maybe, just maybe, there is a better way of doing what we all agree must be done.

The day I skipped my recital

You won’t get far by not making sacrifices. But you won't get far by making all the sacrifices either.

This is why we can’t have nice things

Innovation is a war of attrition, and that’s exhausting.

Now is not the time

Now is the only time. And every time you say 'not now' you make everything that little bit harder for your future self.

Mission can have a lower-case ‘m’

All business, no matter how young or small, operates in context. So think it through.

I am sorry you feel this way

You can keep your flaccid apologies to yourself. We need you to see the teachable moment. And grab it with both hands.

Liminal spaces

For the sake of your productivity and creativity, take time away from your desk. Do it regularly. Do it with intent.

The future is now

What’s next, you ask? This. This is next. The doing. It takes a while, so it will be what’s next for a while.

The silence of the lambs

Don't just avoid difficult conversations in the hope that something will change. Talk. Build trust.

It all started with a book about monkeys

Maybe you should take your team out of the office to do something small and impactful for a few hours.

Où est la boulangerie?

When you ask me a question, help me pitch my answer at the right level. That's the point of communication.

Who owns the client?

Change the way you book revenue and you’ve transformed the way clients are treated forever.

Today is just Thursday, and that’s the point

Stand up for something. Stand for something. And tomorrow, do it again.

Caveat emptor

Give praise where it’s deserved. Give it publicly. Give it as often as it's earned. And don’t add conditions.

What happens after you leave the room?

Alignment is an ongoing dialogue that continues long after you've left the meeting room.

A banker goes a-banking, volume 7: the grateful dead

I've recently had some trouble proving to my bank that I am, in fact, alive.

My favourite place

It's not 'doing the right thing' if you only do it occasionally. You need to maintain high standards every day.

How long is a piece of string?

No matter who you are or what you're trying to achieve, it helps to act with urgency, before it becomes urgent.

We need to talk about Bob

Digital transformation focuses where it’s high value, but most of banking happens by human intervention.

The ‘way forward’ is not a spectator sport

A new normal is inevitable, and we need to start thinking about what to do next.

So what?

Financial services exists to serve. And that means that when we are not of service, we are just in the way.

The dying art of arguing

No matter how smart you are, you may be wrong. And having the conversation will always teach you something.

The great perhaps

This year, we should have the courage to move away from what we’ve always known to really push what is possible.

The (deliciously delayed) pernicious effects of “managing up”

Don't manage up. Don't treat your trench buddies like they're expendable. Be a good colleague at all times.

But I don’t like strawberries

You shouldn't always accept the premise of a question. Especially if it’s evidently not itself premised on fact.

I am an immigrant

I was asked recently in an interview what I mean when I describe myself as an immigrant. Let's discuss.

In your own time

If you think you can dictate timings for the business you are in, think again.

What happens next?

The deal is: you can moan and rant and vent as much as you want. Provided you do something next.

Impostor syndrome lite

The world is not divided between those with self-doubt and self-assurance. But if it was, I would pick the doubters...

Making the numbers dance

Numbers are always true. But they don’t always mean what you say they do.

Privilege makes for bad leadership

Here’s a fun fact for you: no matter who you are, most of the world is not like you.

Live now, pay later

I'd love to see the excitement caused by BNPL stretch to areas where lending is desperately needed.

The law of unintended consequences

I've been spending a lot of time thinking about programmable money. And this stuff scares me.

Sibos 2021: The future of money starts now

The future of money is the main discussion point at this year's Sibos conference.

If I had a penny…

If we're going to talk about inclusion, don’t talk to me about current accounts. Talk to me about money.

I bet you say that to all the girls

There should be parity in the workplace. But we are a long, long way from it.

What you sell when you’re not selling

It’s when you're not selling that your true colours as an organisation shine through.

Of the things we cannot see

As the debate around working from home unfolds, I will confess there are things that worry me.

Eat your vegetables

Everyone wants to do the parts of their job they like and avoid the parts they don't like. But the job is the job.

How do you eat an elephant?

When working on a large or complex project, you should look to break it up and take it one step at a time.

It’s not about what it’s about

Knowing that your team will know the right thing when they see it is essential.

Resigning to the facts

People join companies but leave managers. And that is a fact.

Cosy murder

Accepting the premise of the question keeps things tidy, but life doesn't work that way.

Money is not a problem

Don’t tell me money is not a problem. It most definitely is a problem. It just isn’t the real problem. 

Seen it all before

All banks are the same, but in profoundly different ways.

The time before things happen

Imagining and creating things is hard, but you don’t have to do it all yourself.

This is not a drill

Make sure you don’t write yourself out of your own story, as life happens.

Tales of longing and belonging

Sometimes it’s important to remind people that if you don’t ask, you won’t get.

How do we know if we’ve lost our way?

There are a few tools you can use to keep checking whether you’ve lost your way.

Don’t diss the bankers

There are three types of bankers, but there is only one type you need.

Don’t blame it on capitalism

We focus on reducing cost because that needs no creativity, no thought, no iteration.

The elephant in the room

We brought an elephant into the office and still some people didn’t notice. But we kept coming back.

Humans are messy things

Allow humans to be human and expect them to do the same for each other. And no, it’s not easy.

The fallacy of compromise

In life, love and business: give it your all, fight, compromise but, whatever you do, know what you are getting into.

Wintersmith

A lot of businesses & software projects aim to be Disney princesses but end up as "a bit of a Frankenstein".

And then we came to the end

Is the time upon us to really address organisational dysfunction?

The thing about diversity

We live in highly diverse societies. We work in highly non-diverse industries.

The power of the tribe

In a global village filled with noise and people trying to get a free ride, the tribe is strong, vibrant, unaffected.

The meeting about the meeting

One of my favourite things to do is regularly assess whether we can cancel standing meetings.

Not your baby

Mind your step. See the line, don't cross it and remember not to start a fight you don't have a stomach for.

Stating the obvious

We need the obvious stated. A lot. And for many reasons.

Dirty little secrets and RFPs

Reshape procurement, the process, the risk matrix, the articulation of business value and your sordid office politics.

The Cambridge School and Curt’s jacket

Context matters. Context is everything.

The need for predictable poetry

Despite all our need for uplifting messages and poetry, the reality is we need predictability.

What are the odds…

Are the successful fintech entrepreneurs singing to themselves, "the odds are that we will probably be alright"?

Girl boss

Representation matters, for all of us. Represent what is possible, but above all, what is desirable.

You called me

How a company treats you through the recruitment process tells you everything you need to know about its culture.

One size fits all

Whatever your reasons for tolerating bad behaviour, that defines you. More than anything else.

Not noise

Before obsessively pressing the send button: pause, rewind.

This “new normal” looks pretty familiar to me

How about we choose a new normal, the one that fixes the fundamental ways of working, not just the tool we use.

Benjy, the Carolinas most famous fintech dog

This is the story of Benjy. It’s part comedy, part tragedy, part buddy movie.

A thing apart

Teamwork, trust, and support come from a place of pure emotion.

Lock up your innovation department

Perfect the art of incremental business improvements in the cheapest and most efficient ways, before the competition.

The times are always a’changing

The story we try to reconstruct and the story we tell ourselves isn’t the full story.

Say it to my face

It's impossible to give feedback that isn’t evaluative; and equally hard to give feedback that isn't prescriptive.

Halfway hall

It's time to focus. If nothing else, think how fast the last few years have flown by.

Opportunity costs for cynics

The only new opportunity COVID gives us is to be honest about the opportunities we missed.

Let them eat cake

The pay-off in building a bank for the future vs the short-term gains of playing it safe is worth every single bite.

You are not everybody

With remote working, productivity may be up. But what about creativity and serendipity?

A banker goes a-banking, volume 7: why can’t we be friends?

What 15 years of digitisation & modernisation have gotten us from the consumer's point of view? It's not looking great.

Game over, insert coin

We are trying to pay lip service to wholesale dramatic change but get away with cosmetic modifications.

Central bank digital currencies – don’t get the popcorn

If the art of the possible is being explored, the art of the valuable remains elusive.

Sibos 2020: Future artist

I see growing companies. I see ambitious professionals. I see evolving stories.

Old dogs, new tricks and procurement

It's time for the banks to work together to standardise their onboarding processes and documentation for fintechs.

Knowing how the story ends

"Where do I begin?" If you have ever asked me, you know my answer is always the same: in the middle.

Under pressure

Principles are the sort of substance that doesn't bend under pressure.

One more time, till you’ve got this

It’s time to pay it forward. To the next guy and gal.

Risky business

Everyone will have a part to play, but the risk teams will set the tone for what comes next. 

Unfinishedness, by degrees

If you are looking for principles to navigate unfinishneess by, ask "who".

The revolution will be regulated

When it comes to digital adoption, the regulator has been the biggest driver of change in the more mature markets.

Magic mistakes and how to make them 

Do everything in your power to minimise the avoidable mistakes and the impact of the less exciting omissions.

A gift of shoes

Having walked in each other's shoes you are both a little better at your job now.

Lessons for my younger self

Careers and lives barely work to plan. Even if you have one.

Almost soup

Optimism might get you out of your chair and striving for a better tomorrow, but it isn't optimism that gets you there.

The stress of being stressed

This is the time to handle the pressure, not indulge in the stress.

The pretence of invincibility

Everything we do in business is in pursuit of relevance.

Storytelling for introverts

For the extroverts of all hues, ethnicities, sexualities, identities and faiths, check on your introverted friends.

Friends in low places

If you want something done in a bank you don’t need friends in high places. You need friends in low places.

Tell it cos it’s a good story

Why do all these dreamers and makers and poets work in banking transformation?

On getting a job, but finding love. Every bloody time.

I don't know how to not care.

Another trip around the sun

For our next go-round the sun let's cherish the things we have and work towards the things we miss.

Unsolicited advice on unsolicited advice

Good advice is measured, informed & situation-specific. Our industry has thrived on producing generic postulations.

Situation: not normal

Choose to act towards the next chapter. Choose to live each day of "not normal" as if more than survival is at stake.

Everything I ever needed to know, I learned from the West Wing

We don't do nearly enough. We can do better and we must do better and we WILL do better.

The in-between places

#LedaWrites has given me an expansive place where I could reflect, peel back and grow.

On making your bed and having a future

Giving the people who are building your future a reason to believe in you and your right for a future is survival.

Transformation in a post apocalyptic world

How do we ensure we are in a better place to serve, deliver, survive in the next Black Swan event?

Love in the time of COVID-19

Amazing teams have teams that care. That's how leadership works. It's a team sport.

Life in the time of COVID-19: learning to share

"Humans. So many good ideas. So many failed ideals."

Do not fail fast, learn fast instead

Being advised to fail and do so at speed, as if that, somehow, was not a relative thing anyway.

The closet of shame

Everything that goes wrong in a bank, big or small, gets put neatly away in the closet of shame.

What is office politics, anyway?

For some, politics is about winning the battle. For others, it's wining the war.

Oh to be saved of doubt and false hope

No one person should be enough to make another worthy of a future they can't themselves lose sleep dreaming of.

Work life imbalance

Let's hear it for imbalance. Being on the back foot is when you can kick the hardest.

The digital transformation bod’s infinite playlist

The soundtrack to the cycle of emotions from the day you get the job to the day you deliver results.

Living in the not knowing

Building the future is not about what you know. It's about what you dare believe is possible.

For love or money

The technology liberates us in the most terrifying way.

The Messy Middle Manifesto

Everything that matters happens because of those who stick it through the Messy Middle.

Tall tales of big ambitions and small parcels

There is nothing wrong with accelerating your career. But as always, the how matters.

Necessary conditions and sufficient convictions

If your "why" is simply "to make money", your proposition may carry all the cynicism of yesteryear.

Artificial intelligence and natural reluctance

AI prize: building a future-proof organisation with a right to not just survival but also success.

The F word

Gender doesn't make anyone a better hire. Women are there despite and in spite of it. And that matters.

Bad bosses and hardy flowers

Moving away from bad bosses is not good advice, it is essential advice.

Bad bosses aren’t the whole story: the good bosses that made me

This is what good looks like.

A banker’s excellent adventure

Learn, be excellent to each other and trust that the music will only get better if you practice. Starting today.

A dose of Hegel, banking edition

False dichotomies – either fighting them or succumbing to them to get things moving, things done, to get people on...

Fabled kings, indecision and cows

Welcome to the Great Disillusionment Swamp...

The big sleep: “trends in payments” presentations

No more placebo slides, neatly organising an avalanche of creativity on a four by four.

What the mouse army taught me: lessons for life and business

Pause and give thanks for the life changing lessons.

Funding innovation: a penny for the thought you never had

You can't avoid the pain and discomfort of change no matter how many digital agencies you engage.

Big boy problems: the challenger banks’ challenge

In the disruption era, disintermediation is the big boys' loss for sure, but not necessarily the disruptors' gain.

Contrary to what your mother told you: banking reality checks and other fables

You can be anything. But it will get messy.

Core banking changing lives, starting with mine

The truth is everything we do touches and by extension changes people's lives.

Curiosity, impatience and weird premonitions or why I should never be invited to give career talks

Be the person people will call to join on their journey.

Diversity absolutes and the absurdity of decency by design

What’s diversity good for? Everything.

Don’t be that guy: cautionary tales for banking and life

You've been warned.

Doomsday musings: banking on the verge of a nervous breakdown

The systems we laboured over will be grandfathered and stuff we don't understand will become important. Accept it.

Existential crises and procurement: the real question behind build/buy/partner

Start with deciding what is core and what is key to delivery, survival and business viability.

Digital cold callers and the end of civilisation

Cold calling - the biggest challenge to the promise of the digital future we all strive for?

Why I want you to take me for granted: leadership, delivery and core banking

Taking someone for granted is the highest degree of trust.

Why I don’t talk about gender

Diversity of all kinds is good for business. It is also good for the soul.

Mistakes, and how to avoid avoiding them

I make mistakes, I don't know better, it's a thing. It's a superpower.

Making waves: hiring technicolour delivery teams in an ocean of banking grey

When interviewing, ask people about your version of the ocean, not just ship-building.

A banker goes a-banking, volume 6: the patience of the lambs

Better is possible. Better is needed. Better is now both a business decision and a moral imperative.

A banker goes a-banking, volume 5: the gift that keeps on giving

The helplessness. The fear. The rage. And the shame.

A banker goes a-banking, volume 4: GDPR for the masses

It is time we gave some respect back to the drops that make the ocean.

A banker goes a-banking, volume 3: the party was only just beginning

It's a terrible thing to be put in a position where you cannot improve your own performance.

A banker goes a-banking, volume 2: paper for the stone ages

So I had to go to the bank today. And the day's surprises began.

Strangers in a Foreign Land: when incumbent retail banks “go digital”

It's not practicality that makes banking in a foreign country hard. It's bankers.

Declaring time of death and other ways of surviving doing business with big banks

Don't be afraid to declare time of death when it is true: it is not an admission of defeat.

Something for nothing or the fallacy of ecosystem conversations

Those "big block of cheese" meetings...

Business transformation for the home: the subversive act of helping

Over the years, I have left radically different people mildly confused by asking them how I can help them.

Blackfish, wishful thinking and self-fulfilling prophecies

If you don't want your organisation to be plagued by self-fulfilling prophecies, don't create them.

Humanity 101

Your business, whatever it is, is consumed and paid for by humans. Staffed and delivered by humans.

Mission to Mars: or how I manage to make everything about fintech

We don't directly do good in our fintech-verse, but we push the world towards something better.

Caffeine and angry bankers: the comfort of bad behaviour

A radically different way of establishing authority, managing organisations and measuring success is needed.

The curse of collective Alzheimer’s: dispatches from industry conferences

An industry asking itself the same questions for ten years despite having the answers is an ailing one.

Core banking and core principles: getting to the future, from where you are today

It is now possible for us to be digital all the way down.

Getting to the future: learn, unlearn, persist. Repeat.

But unlearning is the only path to survival. Even if you can't learn to like that, you learn to value it.

Follow the yellow brick road: digital transformation for cowardly lions

By the time we get to the emerald city, the biggest change will have been on us: our people, not our infrastructure.

Squaring the circle: just because everyone is doing it doesn’t mean it will work

There is comfort in keeping with the pack, but it may be time to go your own way.

The opposite of digital: spending the millions, forgetting the customer

Every incremental triumph you celebrate in the office, is a moment of weirdness for the client.

In defence of bankers

A new kind of banker is emerging. Less arrogant. Less entitled. More ethical and informed, tech savvy and less greedy.

On becoming, and the burden of experience

Experience means you no longer have excuses for not doing the things you know need doing.

The profound romance of plumbing and core banking infrastructure

What if, by treating the core capabilities as utilities we could totally change the game?

Banking for humanity: a land of unsung heroes

Find your legacy. Find your own flavour of useful. Dust it off. And make it better.

Open Banking: much ado about a brave new world

The intent is revolutionary. The path is non linear.

You can’t always get what you want: digital misconceptions and alpacas

But if you try sometimes, you find, you get what you need. And need is bigger than want.

On feedback and what to do with it

Giving constructive, actionable feedback is not easy. But man oh man is it essential.

When getting bad news is your way of knowing you are doing something right

I have been both a witness to and a participant in a conversation about something going wrong.

What flat earthers and bankers have in common or “I accept all writing challenges”

Things don't need you to believe in them to be true or come to pass.

The subtle art of holding yourself accountable vol 2: running away with the circus

Temptation to depart from all that holds you hostage, that mutes your melodies and dulls your colours.

The subtle art of holding yourself accountable vol 1: future James is busy

Hold yourself accountable on the choices you make and how you follow them up once you have made them.

Same old banking and bananas

Good UX is like a joke. If you have to explain it, it ain’t that good.

Assets, habits and the wand that chooses the wizard

Can you tell which bit of generalities "we have data, customers and scale" actually holds value for the future?

Getting your executives on the journey they didn’t realise they had started when they hired you

Find what your executives care about and centre your design around them so they can go off and do their job.

To go boldly forth or why you should go hug your innovation team

Imagine how much an innovation team would achieve if they also had your help.

The view from your desk: imagining a future without you in it

What if my starting point was not my desk?

The art of storytelling: trust as renewable energy

It's only when you do things again and again that trust renews itself. And a narrative builds.

The era of indulgent clients is over

Your user centric design goes out the window unless the entire money cycle moves in tandem.

The Venn diagram of doom or how I make career choices

Your gut points you a certain way; your heart decides; then your head wraps some logic around it.

Technology without heart destroys us: the hard currency of bankers’ feelings

Technology without heart will take you nowhere, in the slowest and most expensive way possible.

All this time, you’ve been doing meetings wrong

There are three types of meetings in the world.

I love what you’ve done with the place: digital transformation beyond the real estate

Stay focused on the business and don't become too attached to the wallpaper.

What we mean when we talk about legacy: mindset, architecture, data and Dave

We lament "legacy", we talk about it, we blame it. But we rarely define it because we have no intention of tackling it.

Bankers behaving badly: breaking the cycle of aggressive conformity

Find the price you are not willing to pay. And don't pay it.

Legacy is not a dirty word: reclaiming the language of core banking

Your legacy should be an infrastructure to suit your appetite, not ambitions cut to the size of dated tech limitations.

“Banking solutions for millennials”: a label of doom

Who the hell are these millennials who need help saving $50 per month?

Learning to dance: the trick in life, politics and organisational reform is there is no trick

Conversation is an art that takes practice, commitment and presence – it's like learning to dance.

The universal tribe of corporate rebels knows a few things about bicycles

Our job is to persuade organisations to let go of their old bicycle.

How come nobody gives me fish anymore? Going “all the way down” in digital banking

Bankers, use the skills you have to continue the journey and give customers something meaningful.

Planning like a banker: do not try this at home

The most heartbreaking thing is our institutional inability to learn from what we learn.

Titles, corner offices and authority in a disrupted economy

Stay teachable. And in doing so stay humble.

On expectations, gardening and promises kept: banking edition

Cross fences, walk on the grass till you find your tribe.

Fellow bankers: “ecosystem” is not a “safe word”

Ecosystems are buzzing living things for those who are part of them.

The infallible innovator: banking paradoxes for the age of disruption

The reality of corporate innovation is that experimentation is encouraged on condition of infallibility.

Between a rock and a hard place: navigating strategy conversations with cynics and pessimists

Spend time finding the right time to bring the cynics and the pessimists onto your journey.

Corporate innovation bods, acting normal “How was your day?”

I want to tell you all about my day.

Knowing when to stop: bringing start-up disciplines to the land of plenty

Maybe it’s time for the ultimate pivot.

India Stack: why I am an unashamed fan girl

The most meaningfully transformative thing I have seen in my life so far.

Start-ups: there is no right way of selling to a bank, but there is a wrong way

The do's and don'ts of selling to a bank.

Getting user centricity right: it’s all about you

It is truer than true! There is no one alive who is you-er than you!

True love’s first deck and other innovation spells

Three tricks to make the industry veterans smile and give the youngsters a three-second head start.

Tenacity: the least glamorous life skill and the greatest business asset

Choosing to stay the course even when it’s not nice or easy, matters.

The mythology of emergent tech: confusing reality with preference

Banking is a tech business.

Waste not want not: time as the most undervalued resource in banking

We use time as a yardstick. And yet we don't seem to value it.

“Active sponsors” and other mythical creatures of banking innovation: a survival guide

Sponsorship is a double edged sword.

Executive decision making and emergent tech: the opposite of cricket

If decision makers want to learn, they should put in the effort. Or pass the controls to people who do.

Fintech influencers and can openers

Your influence is always, always a ticket to the ball where you will find like minded folks.

Opportunity cost and the gender pay gap: the market value of decency

It's not about women or money. It's about what hiring and rewarding with integrity does for your business.

National cryptocurrencies are not a thing: a pedant’s lament

Here we are, talking about decentralised centralised networks. Madness?

Surviving the digital era by accident: banks and gen X bankers

The digital era is here and, with it, a generation that champions creative forces and conversational integrity.


GXS Bank names Muthukrishnan Ramaswami as group CEO

Ramaswami most recently spent 12 years as president of the Singapore Exchange (SGX).

  • 3rd February 2023

Hong Kong’s ZA Bank names Ronald Iu as CEO

Iu served as chief risk officer (CRO) of ZA Bank, a role he will step down from immediately. 

  • 3rd February 2023
Lyfeguard

Financial planning platform Lyfeguard launches in the UK

The start-up aims to tackle the problem of poor personal information storage and management.

  • 3rd February 2023

Open banking fintech Tarabut Gateway appoints new VP of engineering

Derek Lakin has more than 20 years’ worth of experience in the software industry.

  • 2nd February 2023
Lulalend founders

South African digital lender Lulalend bags $35m Series B

Lulalend will look to increase its loan book size and develop new products.

  • 2nd February 2023
JP Morgan Chase

JP Morgan reportedly planning German digital bank offering

The launch is set for late 2024 or early 2025, Bloomberg reports.

  • 2nd February 2023
Zopa logo

UK challenger Zopa lands £75m funding to fuel growth

Zopa says the deal “cements and markedly enhances” its unicorn valuation.

  • 2nd February 2023
MNT-Halan

Egyptian fintech MNT-Halan lands $400m investment

MNT-Halan claims it is the largest investment across Egypt and the Middle East over the past 12 months.

  • 2nd February 2023

UK government to strengthen rules around crypto

The government will strengthen rules for crypto trading platforms and crypto lending in line with traditional finance.

  • 2nd February 2023
Finley logo

US start-up Finley secures $17m in Series A fundraise

The round was led by CRV with participation from both new and existing investors.

  • 2nd February 2023

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