I’m just saying…
As chief digital officer (CDO) and product director at Temenos for seven years and IT consultant at Lloyds bank in the mid-1980s, Mistry has also held posts such as the head of technology strategy and architecture at NatWest Bank Card Services, and a CTO in both entranet and edge IPK.
From the very first internet and mobile banking apps to artificial intelligence (AI) and virtual reality (VR) – Mistry has been on both sides of the fence and he’s not afraid to share his opinions.
Digital banking platforms – the new core
Banks that want to own their distribution should also have a strategy for DBP in place.
Breaking down banks
Any one of these layers may have its own technical architecture or even be a separate business.
The end of apps
Is it time that we jumped from the app bandwagon?
Getting ahead of the game in banking
The plethora of digital engagement platforms out there are really just very basic gamification platforms.
Kids are banking’s future NOW
I’m just saying there is an opportunity to learn how to “gamify” banking today.
Banks need a single brain
Every bank needs a single brain to anticipate the needs, wants and quirks of every customer.
After divorce comes engagement for banks
For a bank to engage with a customer, they need to go beyond the initial request.
Is your bank rotten to the core?
In banking, a legacy product core based on old technology can’t simply be modified.
Banking is moving to a dual core
I’m not saying that digital transformation is just a case of implementing a DBP.
Banking’s long divorce process
The separation of customer management from product management has very strong advantages.
Tech for good
Highlighting how tech companies have come to the rescue during the COVID-19 crisis.
The return of humanity in the digital era
He highlights the positive impact of the current situation and how our past was not necessarily better.
Disrupting small business banking
I think what we (business owners) really want is an experience driven bank.
Is the future of banking not open but closed?
Europe and USA have to create their own ecosystems to compete with the East.
The end of technology…
It's time to drop the words "digital" and "tech".
The problem with better banking
Surely banking customers want and deserve better banking?
The Amazon-ification of banking
So, what can banks learn from Amazon? In a nutshell it should have these key features.
The secret is not just about being frictionless and digital.
Tesla-fy your bank
Will banks ever truly reinvent banking?
Carlsberg Bank – probably the best digital bank in the world
Banks need to identify new segments and go beyond banking
Recognising who customers are, what they believe, how they respond and act.
The birth of life stage banking
Finally customers will get help in managing their lifestyle or life stages.
The driverless bank
A truly digital organisation can live without one of the five P's that typically creates friction.
Being digital vs doing digital
It's best to be clear whether it's truly digital or whether it is in fact digitisation.
Lloyds is world’s first bank live on Swift gpi instant
The payments network expects to roll out adoption across the globe.
Credit Suisse announces António Horta-Osório as new chairman
The outgoing Lloyds executive will join the Swiss bank in April.
Glitch-riddled TSB goes down again on payday
“[It’s] payday so it means that TSB online banking and app is down again.”
Lloyds pinches new CEO Charlie Nunn from HSBC
Nunn steps into new shoes at a chaotic time for any bank.
Stripe chases $100bn valuation with no sign of IPO
Stripe could see its valuation quadruple in just two years.
ABN Amro plans 2,800 cuts to investment banking and overseas divisions
Dutch lender rolls back operations to focus on home markets.
Solarisbank migrates entire infrastructure to AWS cloud
German BaaS provider claims to be first of its kind to make such a move.
JP Morgan and Lloyds considering acquisition of UK challenger Starling Bank
Pair of major banks interested in Starling Bank’s potential following profit announcement.
Report: Digital KYB – a springboard to customer onboarding success
FinTech Futures’ latest in depth industry report on KYB, in partnership with DueDil.
G2A co-founder launches banking challenger Zen in 32 countries
Zen’s offering is split into consumer-facing and business-facing.