I’m just saying…
As chief digital officer (CDO) and product director at Temenos for seven years and IT consultant at Lloyds bank in the mid 80’s, Mistry has also held posts such as the head of technology strategy and architecture at NatWest Bank Card Services, and a CTO in both entranet and edge IPK.
From the very first internet and mobile banking apps to artificial intelligence (AI) and virtual reality (VR) – Mistry has been on both sides of the fence and he’s not afraid to share his opinions.
The Amazon-ification of banking
So, what can banks learn from Amazon? In a nutshell it should have these key features.
The secret is not just about being frictionless and digital.
Tesla-fy your bank
Will banks ever truly reinvent banking?
Carlsberg Bank – probably the best digital bank in the world
Banks need to identify new segments and go beyond banking
Recognising who customers are, what they believe, how they respond and act.
The birth of life stage banking
Finally customers will get help in managing their lifestyle or life stages.
Being digital vs doing digital
It's best to be clear whether it's truly digital or whether it is in fact digitisation.
The driverless bank
A truly digital organisation can live without one of the five P's that typically creates friction.
Video: Top fintech stories this week – 13 December 2019
FinTech Future’s weekly news round-up.
Bank of Lithuania opens up reporting API tests to three local fintechs
ConnectPay, Interpaylink and Paysolut will all be part of the regtech sandbox.
Portify raises £7m to offer gig economy and freelancers access to credit
The UK start-up landed a partnership with Deliveroo earlier this year.
Token turns digital money solution into new paytech M10
M10 is building a “bank-grade digital money rail”.
Three more UK payday lenders collapse before Christmas: MMP and PiggyBank
The collapses follow regulatory clamp downs on affordability checks and compliance.
Freelance payments platform Paydesk partners with TransferWise
TransferWise’s API will mean users won’t have to consult their bank to get paid.
Metro Bank pilots SME receipt management with Sensibill
UK bank hoping to save SME customers some time.
JP Morgan embroiled in yet another racism scandal
The New York Times obtained two recordings highlighting racial discrimination in the bank.
Apple Card fees pinch retailers’ profits this Christmas
Supermarkets are taking a stand against the fees.
First Direct founder leaves retirement to join mortgage platform Dashly
Mike Harris becomes chairman of the company.