Webinar | 5 March 2024 | Banking in 2024: The key digital transformation trends shaping the industry
Register for free now!
Date: Tuesday, 5 March 2024
Time: 2:00 PM Greenwich Mean Time
Growing competition from fintechs and the rise of the payments industry pose a significant challenge to banks in 2024. And it’s clear that firms don’t have the operational processes needed to keep up with these developments.
In a new industry report from AutoRek, a leading provider of financial software, 78% of banking professionals said their organisation relies too heavily on spreadsheets. 71% also agreed that their financial controls aren’t robust or flexible enough for regulatory change or scrutiny.
In this webinar from FinTech Futures and AutoRek, three industry experts will give their analysis of the report’s key findings.
To help you stay ahead, they’ll discuss the tech trends shaping the banking industry over the next year, key operational challenges and current approaches to data management.
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Speakers on the “Banking in 2024: The key digital transformation trends shaping the industry” webinar:
Product Manager, AutoRek
Murray has over 10 years of experience working across both compliance and CASS operational management. At AutoRek, Murray is a Product Manager with a remit covering Sales and Marketing, Client Implementation and CASS Product Development. Murray has also regularly contributed across a number of industry events including previous Goodacre, TISA and TSAM events in addition to AutoRek webinars and breakfast briefings.
Prior to joining AutoRek, Murray managed the CASS team at Barclays where he further developed his strong understanding of CASS through the daily management of key CASS processes. Throughout his career, Murray has driven significant change in the teams he has managed, principally to ensure alignment between CASS processes and the requirements of the rulebook.
Head of Digital, Commercial & Institutions, NatWest Group
Jonathan leads the digital distribution for the Commercial & Institutions franchise within NatWest Group. The franchise represents more than 50% of Group revenue and profits and consists of four customer segments: Business Banking & International Retail, Commercial & Mid-Market, Large Corporates & Structured Finance, and Financial Institutions. The four segments cover the full range of businesses from start-ups and micro business through to the largest multi-nationals and financial institutions.
Jonathan is accountable for meeting all the segments’ needs through digital distribution channels that include: Business Banking Mobile and Online Bank serving the needs of SMEs; Bankline and Bankline Mobile serving the CMM, CBSF, and FI segments; and Bankline Direct, NatWest Group’s host to host channels. Jonathan is also accountable for channels such as Public Web, Cora (chatbot), web-chat, AutoPay, AutoPay Plus, and TrustAssured.
Jonathan started his career in consulting before moving into financial services with Lloyds Banking Group in 2002, before separating with TSB. He has been at NWG for the last five years.
Principal Analyst – Financial Services, Omdia
Philip is a principal analyst in the Financial Services Technology team at Omdia, focusing on digital banking and payment trends as well as business strategy for the banking sector.
Philip writes analysis that advises clients on the issues driving technological change in financial services. He has particular expertise in open banking, digital payments and mobile wallets. Philip is a regular columnist for Fintech Futures where he looks at the “state of play” of different subsectors in the fintech industry and is a judge for the PayTech Awards. Philip was recognised as a “Who’s Who in Fintech” by Onalytica, the world’s largest B2B influencer marketplace, in their 2021 Influential Voices & Brands Fintech report.
Prior to joining Omdia in 2020, Philip spent seven years at Euromonitor, a strategic FMCG market research firm, where he was the lead researcher for consumer behavioral trends in technology, commerce and payments.
Editor, FinTech Futures
Paul Hindle is editor at FinTech Futures. He has over 10 years’ experience in editorial, production and management roles for print and online publishing companies.
He was previously News Editor for a global technology news start-up and has overseen the production and publication of over 500 books for two market-leading academic and technology publishing houses.
Brought to you by AutoRek
To read AutoRek’s latest report, Banking in 2024: Digitisation, data and the back-office, please click here.