One more thing – financial services, tech & human intersection
In this series, One more thing, Theodora (Theo) Lau, a prominent speaker on all things fintech and innovation, writes about the intersection of financial services, technology, and the human element.
She discusses how fintech can promote change and innovation to create a more fair and inclusive system globally and shape a better future for all humankind.
Financial services can play a more crucial role in lifting people out of poverty and help break the cycle of inequality, and with focus and intention, more inclusive economic growth can finally be within reach.
Theo is the founder of Unconventional Ventures, a public speaker, and an advisor with extensive experience in tech and start-up ecosystems. She is the co-author of Beyond Good, and host of One Vision, a podcast on fintech and innovation.
Connect with Theo on LinkedIn, X @psb_dc, and Mastodon @[email protected].
Human connection in the age of AI
Even in the age of an AI arms race, we can still reclaim what is uniquely human: our empathy.
Forget the accolades and the pleasantries and pay us
For this International Women’s Day, and for all the days that follow, my message is simple: pay us.
When goals become aspirations, where does that leave us?
Fundamentally, I believe that businesses can be an important force to drive societal change.
If 2023 was the year of AI hype, will 2024 be the year of AI governance and responsibility?
In 2024, we must ensure that issues around privacy, fairness, and biases in AI are addressed.
Building a world for the 99%
We have the technology to create a more supportive ecosystem for millions of SMEs worldwide.
Are we AI ready?
As we continue to layer AI technology into our day-to-day lives, the risks continue to multiply.
Can you seek out the line that we cannot see?
If you have the power of the pen but you choose to look the other way, then what hope do the rest of the people have?
What we don’t dare talk about
The financial services industry and society in general needs to do more to support women going through the menopause.
Sibos 2023: Empathy and AI – banking’s duty of care
Ultimately, the responsibility lies with humans to decide where, when, and how AI is deployed.
You’ve checked the DEI box. Now what?
To truly transform is to have DEI values infused in the DNA of your company.
On the evolution of work
The future of work is human — and tech can help create new economic opportunities for more people.
The trust that binds us
What will become of the trust that binds us when people misplace their faith in faceless algorithms?
The future of work is a story of data and empathy
The future is not about using technology to displace humans, but leveraging technology to be more human.
A tale of two worlds
We have a responsibility as an industry to do more to improve financial security and create a more equal society.
ChatGPT and generative AI – what does banking have to do with it?
Ready or not, the generative AI genie is out of the bottle and there is no going back.
Diversity of socks is our future
Awareness does not always translate into action, unfortunately. It’s intention that we need.
Reasons to be hopeful for 2023
Perhaps, the universe has a plan hiding in plain sight. The glimmers of hope that are just around the corner...
Being an entrepreneur: from A to Z
It’s easy to start a company, but it’s much harder to sustain it.
Sibos 2022: Food, shelter, water – what does banking have to do with it?
Banks can play a crucial role in lifting people out of poverty.
Video: Theo Lau at Finovate Europe 2022 – the future of AI in finance
FinTech Futures chats with Theo Lau about the use of AI in finance and future tech trends.
Digital makes the world go round: a reflection
We have the tools and resources to do more, and to do better, but more action is needed.
A jar of hope
We might be from different backgrounds, but we are all part of the universe.
It’s time to put our heart back into our ecosystem – and build what matters
Access to financial services is a crucial tool to help our most marginalised citizens escape poverty.
Just do it?
How can we, as an industry, be more empathetic and create solutions that matter?
My dollars matter
Branch closures hurt not only consumers, but also small businesses and their local communities.
A voyage of optimism from the city of angels to mountains of clouds
Entrepreneurs, local governments and socially minded enterprises spark innovation in their communities.
Is voice the next UI?
Theodora Lau discusses what the future might look like for fintech and brands.
Celebrating Finovate’s #WomeninFinTech
For fintech to be for everyone, it needs to be from everyone.
The empathy deficit
As the cost of living continues to rise, what will banks do? What should they do?
The forgotten faces of diversity: the invisibles
To be successful, diversity and inclusion must start from within – and it must be built into the culture.
The forgotten generation: driving digital adoption with older customers
Everyone - regardless of their age, would like a good user experience.
True diversity or tokenism
It is not only time for us to say: ENOUGH IS ENOUGH. It is now time for us to hold ourselves accountable.
We were all beginners once
Be intentional in finding new voices. And be intentional in elevating them.
What the Fintech? Episode 10 | Diversity & inclusion: AI bias
Theodora Lau, founder of Unconventional Ventures provides her take on artificial intelligence.
FinTech Founders Video: the importance of goal alignment in fintech partnerships
Continuing our focus on fintech partnerships, this episode looks at goal sharing and alignment.
Newbury Building Society taps Sopra Banking Software to launch new app
The deal marks the first deployment of SBS’s mobile app solution in the UK market.
ICYMI fintech funding round-up: Fintoc, Bokra, RockFi, Bump and more
A handy round-up of the recent funding endeavours of fintech companies across the globe.
Al Etihad Payments partners Core42 to launch open finance across the UAE
The UAE central bank says it will be ready to offer open banking to “the majority of customers” this year.
FinTech Futures: Top five news stories of the week – 26 April 2024
Our pick of the top fintech news stories this week includes Monese, Temenos, Synapse and more.
Enigmatic Smile buys Fidel API’s loyalty business
The sale, for an undisclosed sum, includes all assets associated with Fidel’s loyalty business.
India’s RBI orders Kotak Mahindra Bank to cease onboarding new customers digitally
The bank will continue to provide services to its existing customers.
Revolut aims to boost global workforce to 11,500 by end of 2024
The UK challenger claims its staff headcount already surpassed 10,000 during the first quarter of the year.
Encompass Corporation promotes VP Stuart Barnard to CFO
Barnard is to take “ultimate responsibility” for the UK regtech’s global finance and business operations.
Canadian SaaS fintech Zafin announces strategic leadership transition
Zafin CEO Al Karim Somji will hand the reins over to former IBM Canada exec Charbel Safadi.