Financial Services/Finserv


News, intelligence and resources on the global fintech industry including topics such as financial services/finserv.

The art of not dying

Maintaining your tech estate is not an exercise in bravery, but rather an exercise in risk management.

Cartoon: Hold, please…

AI tech is reducing the likelihood that any of us will soon talk to a live customer support agent.

Crabs and KPIs

The majority of organisations fail because they allow folks to see what other teams do as ‘not my problem’. 

State of play: banking

Banks are facing a myriad of challenges, from transformative technological shifts to increasing competition.

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