COVID-19: industry impact & response

The past year has seen a clear trend towards the adoption and acceleration of digital banking products.

This week our writer asks: are wearables set for a comeback as social distancing eases?

How lenders can effectively manage commercial credit risk in an ever-changing world.

Learn how cloud adoption is growing faster than anybody ever envisaged.

Building mutual trust and encouraging customers to become more financially responsible.

For those fintechs brave enough to move first, there are great opportunities available.

We talk about how traditional banking models have become disrupted, and how consumer demands need new experiences

What are the regulators doing to keep track with the acceleration of digital in banking?

What is of great importance to meet the challenges of pandemic times is that AI can find anomalies.

The banking industry’s definition of normal hasn’t been normal for a majority of customers for years.

During this period of uncertainty, AMs have been forced to accelerate their digital transformation projects.

We can expect the insurance industry to take some major steps.

Leena Iyar, chief branding officer at Moxtra, joins us on this latest episode.

The speed at which we’ve learned to respond to the market and grow as a business is invaluable.

Digital experience monitoring provides a bridge so that financial institutions can embrace this new digital-first era.

Operating and innovating with data in a COVID-19 world is much more challenging.

Retail banking is set to undergo up to three years of acceleration in digital banking preference just this year.

It is not just individuals who are adapting to the shift.

It makes intuitive sense that happy employees lead to happy customers.

Pressures have taken a toll on businesses and the mental health of their leaders.

An innovative approach to urgently find solution to accommodate the US government’s Payroll Protection Program.

How UBS’s innovative hub helped 60,000 work remotely with virtually no downtime during the pandemic.

What’s needed is an industry-wide effort to stamp out poor practice and make services inclusive.

Whatever your reasons for tolerating bad behaviour, that defines you. More than anything else.

It is the banks who invest now and execute effectively, that will come out on top.

The other significant milestone the UK economy has to handle this year is life beyond Brexit.

Before obsessively pressing the send button: pause, rewind.

Approaches to eliminate the impact of fraud threats and strategies to protect mobile device users.

How about we choose a new normal, the one that fixes the fundamental ways of working, not just the tool we use.

If banks want to start 2021 on the right foot, they can start with these five steps.

Staring into the crystal ball for signs of what we could see over the course of the year from the industry.

A look at what the rest of this year might have in store for the world of financial services and fintech.

How COVID-19 has accelerated the transition to the cloud.

The financial services and payments sectors have a bright future, should these trends continue to develop.

Continuous compliance remains a challenge because many organisations lack contextual data.

We have a collective opportunity to lift our communities out of this dire situation.

Mastering an ability to deal with tough times will strike a path towards growth.

Due to the explosion in illegal robocalls, many consumers have simply stopped answering the phone.

These concerns have been heightened by a series of fraud allegations relating to commodity transactions.

Across China QR codes are already ubiquitous, and the pandemic only accelerated user adoption.

How to get ahead in realising revenues and returning profits to shareholders.

Modernising the finance department should be a priority.

As the new kids on the fintech block start to mature, I do hope they support the broader community.

69% of enterprise executives think AI is “essential” for responding to cyber threats.

Lessons in adaptability – how to manage a project in an innovation lab amid COVID-19.

The "one size fits all" approach to compliant onboarding is simply no longer relevant.

The COVID-19 pandemic has delivered industry changes in rapid time.

How then should we think about structuring our savings plan for success?

This shift in the function of bank branches has been underway for decades.

TradingView has landed six funding rounds totalling $40.8 million.

Azimo saw a nearly 200% increase over the expected number of new customers in April, May and June.

How should banks provide consumers with what they need and can afford?

All donations will be exchanged via Google and Reuter’s mid-market rate.

Can you enforce such clauses in a post-pandemic world – and should you?

We are trying to pay lip service to wholesale dramatic change but get away with cosmetic modifications.

The global head of Willis Towers Watson Reinsurance Tech anticipates a rocky road ahead for insurtech.

Deserving families have continued to be unfairly excluded from government relief throughout the COVID-19 crisis.

Many banks have started formulating an action plan and framework to drive this initiative within their organisation.

The work of banks, regulators and governments has kept things calm, says Jean Lemierre.

Anders la Cour, co-founder and CEO of Banking Circle, examines the lessons of 2020.

The pressure on merchants is immense to serve each individual consumer in the best possible way.

Principles are the sort of substance that doesn't bend under pressure.

“Companies need to leverage this inflection point correctly."

Greg Palmer, VP at Finovate, analyses what the "new normal" looks like for the finserv industry.

FinTech Futures speaks to Tracy Schlabach, Accusoft senior manager for product and customer marketing.

A number of US banks suffered downtime in April due to COVID-19 stimulus cheques.

Travis Skelly tells FinTech Futures all about how Citi Ventures evaluates ecommerce companies.

The market is pricing a more positive outlook for banks globally.

Everyone will have a part to play, but the risk teams will set the tone for what comes next. 

How face-based biometrics and AI can deliver smooth digital onboarding and stamp out fraud.

Any organisation that profits from selling age-restricted products and services should be held accountable.

Online ID verification enables telcos to securely & confidently onboard more users without a visit to a retail store.

Be vigilant online! You are your first line of defense against fraud.

Why we need open banking to get payments networks up to scratch.

Advice on the measures employers should take when re-opening their workplace amid COVID-19.

Banks can use data to stand out from the competition and fortify their position.

Find out how to digitise manual documentation processes with Foxit Software.

"We never planned to launch a bank during a global pandemic," says the CEO of Monument.

Real-life examples from Tide and THIS of how APIs and microservices have fuelled business transformation.

Experts from Banco Santander, Foxit Software and Xendoo discuss digitising paperwork during the coronavirus crisis.

It’s a case of ramping up the automated underwriting footprint for the most simple, homogenous policies.

Businesses across all industry sectors will face three stages over the coming months.

Projects that would normally take months need to be delivered in days.

Modern data-enabled systems and processes are the key to staying competitive.

This is the time to handle the pressure, not indulge in the stress.

If you think COVID-19 has largely been a boon to real-time payment in China, think again.

Identity verification serves many benefits to organisations seeking to build trust in their online channels.

A number of onboarding steps can be automated, streamlined and simplified to deliver a better customer experience.

Practical steps to establish and maintain a successful cloud financial management (CFM) strategy.

Tune in to find out an eyebrow raising banished buzzword in another rendition of ‘Fintech Jail’!

Let’s take a look at what IT staff can do during this time of crisis.

Banks must be prepared to perform deep due diligence on their credit lines and loan books.

What can fintech firms do to ride out the storm?

How is it already aiding savvy banks and their fintech counterparts?

FinTech Futures speaks to James Buckley, vice-president and Europe director for Infosys Finacle.

COVID-19 has already led to a shift in mindset for many businesses.

Co-founder & CEO of Plum offers his insights on how COVID-19 affects savings.

I would actually like to see governments take a more holistic look at how they’re fighting COVID-19.

The COVID-19 pandemic has forced a sudden shift from physical to digital.

A list of how some major banks are responding to COVID-19 remote working policies.

Co-browsing and client portal technology is making it easier for bank advisers to work from anywhere.

Financial services are expected to play a pivotal role in helping the global community emerge from this crisis.

The market needs to step up its efforts to better engage borrowers on their mortgage options.

The coronavirus pandemic has affected and disrupted every aspect of financial services.

How to support business clients now, when they need it the most, with an expedited digital lending process.

The coronavirus pandemic has caused immediate changes to the financial services industry.

125,000+ staff working remotely, 3m chat messages, 780,000 video & internet calls a day - how did Santander do it?

This makes it the ideal tool to help SMEs through COVID-19.

Coronavirus crisis opportunities for alternative lenders come with big risks.

In light of how quickly the world has changed, CIOs and CTOs need to ponder hard questions.

Choose to act towards the next chapter. Choose to live each day of "not normal" as if more than survival is at stake.

It's important to find areas of your business that can create positive returns.

Leaders and managers may find themselves in a response management mode that is unfamiliar.

Highlighting how tech companies have come to the rescue during the COVID-19 crisis.

During these difficult times the survival of many companies will depend on their ability to adjust to a new reality.

Roughly 80% of PPP applicants are still waiting on loans, says NFIB.

Some trading apps see their future in the saving market.

Tune in to hear what Gemini's MD for Europe, Julian Sawyer, thinks about digital currencies.

The potential for a CBDC to make such disbursements more efficient and effective is multi-faceted.

How do we ensure we are in a better place to serve, deliver, survive in the next Black Swan event?

This is critical to the continued success of your business in these unprecedented times.

Coronavirus could "wipe out a generation of start-ups", says one fintech founder.

Find out Nick Kerigan's take on the impact of COVID-19 and his banned buzzword.

He highlights the positive impact of the current situation and how our past was not necessarily better.

The pandemic has given fintechs a time to shine.

Monzo and Moven's CEOs have both taken a 100% pay cut.

This will not be a short-term event so businesses must prepare for the long haul.

"Humans. So many good ideas. So many failed ideals."

Amazing teams have teams that care. That's how leadership works. It's a team sport.

Until we get beyond, hunker down and carry on. Pass me that glass of wine please.

The bank admits there were some VPN teething issues.

Traders have found themselves operating in a new world.

Psychometric credit solutions will likely become increasingly valuable for loan decisioning.

Now could actually be a good time to for fintechs to accelerate their investment efforts. Let me explain why and how.

As a growing a fintech, you’ve worked hard to get to where you are. You mustn’t let momentum slow.

FinTech Futures picks out the fintech tidbits in this week's announcement.

The effects of the coronavirus on the local fintech market isn't all negative.

Our team is here to help the market navigate today's challenging business landscape.