To raise awareness about online and mobile banking and help customers use digital platforms, NatWest and Royal Bank of Scotland (RBS) say they aim to deploy a “TechXpert” at every branch in England, Scotland, and Wales. NatWest is part of the RBS group, and at 1,000 NatWest and 2,000 RBS branches, these experts will help […]
Plum, an artificial intelligence (AI) powered Facebook chatbot, has teamed with peer-to-peer investing platform RateSetter to encourage the UK to save more. Plum says its algorithm understands spending patterns, identifies income and bills and creates a unique profile for each one of its users. It calculates a small amount of money to save or invest […]
IBM and financial services firm Northern Trust have launched the “first commercial deployment” of blockchain for the private equity market. The blockchain is based on the Hyperledger Fabric and is available for use for managing the administration of a private equity fund managed by Unigestion, a Switzerland-based asset manager with $20 billion in assets under […]
TSB has chosen Iress’ mortgage sales and originations (MSO) solution – with the first deployment due to be rolled out to TSB’s intermediary channel in the summer. Branch, telephony and digital will follow in a phased rollout at unspecified times. Ian Ramsden, mortgages director, TSB, says Iress is a “natural fit to support our technology […]
A fintech journalist has reached the pinnacle of his career after being given a glossy brochure at the conference “Blockchain and Brexit – tenuously linked over four days”. Jaded hack and scarecrow impersonator Eugene Egmont, reporter at Flabbergasted by Fintech, approached a firm’s stand at the event with good intentions – a quick and lively […]
Visa has unveiled its latest and largest innovation centre in London, located at its European headquarters in Paddington Basin. The 1,000+ square metre space will let Visa staff work side-by-side with financial institutions, merchants and other partners to develop new payment solutions. Rajesh Agrawal, London’s deputy mayor for business, says “as a successful fintech entrepreneur […]
Barclaycard has retained its contract to provide payment solutions to Transport for London (TfL) in the UK for another seven years, with an option to extend for a further three years. TfL and Barclaycard have worked together for two decades, and the former is expanding its network. We assume that Barclaycard didn’t go on strike […]
NatWest (part of the RBS group) is set to launch a new digital platform to allow small and medium sized businesses (SMEs) to quickly obtain unsecured loans of up to £150,000. Called Esme Loans, it is in trial mode and the bank will offer fast decisions on lending applications “potentially within an hour”. There will […]
The new National Cyber Security Centre (NCSC) has been unveiled in the UK – and will work with the Bank of England (BoE) to produce advice for the financial sector for managing cybersecurity effectively. The NCSC is based in London and part of the intelligence agency GCHQ (government communications headquarters). Ciaran Martin, formerly director general […]
2017 looks set to be the year in which a number of different jurisdictions vie to become the natural home of the financial technology sector. To help ensure that London remains fintech-friendly, the Financial Conduct Authority (FCA) has created the “regulatory sandbox”.
Santander has become the first bank in the UK to allow customers to make payments using their voice. As Banking Technology reported in March 2016, Santander said it was the “first” bank in the UK to launch voice banking technology. Phase one enabled customers to talk to their Santander SmartBank app and ask about their […]
The UK’s Co-operative Bank has been put up for sale – with the minority investor Co-op Group saying it is “supportive of the plan to find the bank a new home”. The recent history of Co-op Bank (which markets itself as an ethical bank) has been interesting. It had a disastrous merger with Britannia Building […]
UK-based challenger Jargon Bank has updated its “revolutionary” mobile payments app from version 1.1 to version 1.2. As Banking Technology reported in December, the “game changer” bank launched offering “compelling and innovative” products that left journalists diving for cover… usually to the nearest pubs. Now it’s back with a 2,000-word press release that contains so […]
London-based fintech firm EquiChain has unveiled a working prototype blockchain platform for capital markets. The company plans to implement a full end-to-end “execution to custody” (E2C) pilot in 2017, as it jumps on the distributed ledger technology (DLT) bandwagon Nicholas Bone, EquiChain’s founder and CEO says it “creates a verifiable, transparent and immutable flow of […]
Misys is planning another initial public offering (IPO), following last year’s cancellation, according to the Daily Telegraph. As Banking Technology reported in October, Misys had planned a £5.5 billion float but this didn’t go smoothly as planned with its value cut by 20%. At the time it said it “decided not to proceed… at the […]
Bob Wigley, the former chairman of the collapsed Yellow Pages, will be the chair of a new financial services trade association, which will bring together six member organisations across the UK. It hasn’t got a name yet, but the new moniker and brand “will be decided in due course” and launched in the summer. The […]
Canada’s banking group CIBC is implementing Wolters Kluwer’s OneSumX for regulatory reporting across its locations in the UK, Japan, Australia, Hong Kong and Singapore.
UK-based payments start-up Revolut has unveiled its “human-like” chatbot, Rita, to answer customer queries. Rita – which stands for “Revolut’s Intelligent Troubleshooting Assistant” – is accessible via the mobile app’s messenger support service. Customers can open the app, send Rita a message and get an instant reply. During the pilot scheme, Rita resolved 20% of […]
UK challenger Metro Bank has accelerated a data project delivery, cutting provisioning time by 80%, following the deployment of the Delphix Data Virtualisation platform. The bank began working with California-based Delphix to enable it to deliver data to teams better. The idea was to integrate enterprise software into an existing IT stack. Delphix says its […]
Uncertainty over Brexit has created a 33.7% decrease in UK venture capital (VC) investment for fintech firms, according to research by Innovate Finance. Investment was down to $783 million – less than two thirds of 2015 investment of $1.2 billion. Nine of the top 20 UK deals closed post Brexit, with total investment after the […]
Moven, the online-only bank founded by Brett King, has launched its finance help app to “make monetary monitoring easy for everyone” in the UK at FinovateEurope. Moven was first launched in the US in 2013, and this new UK app took four weeks to launch. King says this is its “first launch in Europe” and […]
Catch up on Banking Technology’s top five fintech stories of the week – all in one place!
The UK Competition and Markets Authority (CMA) says its banking “final order” is giving people greater control over their money and reckons the open banking revolution is getting closer. As Banking Technology reported in August, the CMA unveiled its plans to make banks “work harder for customers” and ensure the “benefits of new technology are […]
British and American governments, businesses, and others have formed P20 – a group of “influential leaders” and the “first” Transatlantic payments initiative of its kind. Its inaugural meeting is to be held in autumn 2017 in London, where 20 people in the payments industry, and US/UK government officials and regulators will meet. It will rotate […]
The dynamic and successful world of UK fintech has left the British public shocked as they’ve become numbed to shoddy customer service, invisible trains and useless politicians. Banking Technology took to the litter-strewn and phlegm-coated streets of London to inform the citizens about the nation’s start-ups, innovation, energy and can-do attitude. And to gauge the […]
UK-based mobile banking firm Tide has launched with its business account app for SMEs. As Banking Technology reported in July 2016, Tide was gearing up for its launch and said it will offer a “nimble small business current account”, with a swift set-up and no monthly fees. It claims to be among the “world’s first” […]
Nava Finance has been granted approval by the UK’s Financial Conduct Authority (FCA) to begin offering personal loans to consumers. The company says it is now focused on working towards an initial launch date, which will be announced when all testing and other preparations are fully completed. Nava sources loan funding from institutional investors and […]
Barclaycard is trialling contactless donations as it says charities may be missing out on more than £80 million each year by only accepting cash donations. According to its research, four in ten (42%) Brits say they carry less cash now than they did three years ago. While, one in seven (15%) people admit to walking […]
UK-based Advanced Payment Solutions (trading as APS Financial) has launched a new mobile platform as it looks to compete with “neo” mobile banks. New services include the ability to set up a new account via the Cashplus app. Customers can also manage payments and transfers, get “instant access” to their money or arrange overdrafts using […]
Like a charming European fairy tale, questions over who shall inherit a crown and become the new ruler were raised. At the Economist’s Finance Disrupted conference, “Collaborate or die”, held yesterday (25 January) in London, the city’s pre-eminence in the fintech field fell under scrutiny. Initial discussions looked at why this metropolis is such a […]
As with any revolution, open banking will have winners and losers. How to stay competitive in the digital era?
HSBC plans the closure of 62 of its UK branches in 2017, with the loss of up to 180 jobs. This will bring the number of branches it has in the country to 625 by the end of 2017. It says it has no intention to close any further branches in 2017 and this marks […]
The UK’s Post Office has entered the banking market as a new industry-wide agreement with the nation’s banks comes into effect. From today (24 January), 99% of UK personal bank customers and over 75% of business customers can do their day-to-day banking at the Post Office – described as the “biggest expansion in face-to-face banking […]
UK-based Starling Bank has become the “first of the digital-only challengers” to join Faster Payments this week. It is the 13th direct participant of the Faster Payments Scheme, and Starling says its customers will be able to see where their money is flowing and when in real-time, 24/7. Joining the board of Faster Payments, Julian […]
Customers of Lloyds, Halifax and TSB are unable to access their online accounts after a major outage. Based on Twitter feeds and the website monitoring service, Down Detector, there are problems across the UK. Many Twitter users, no strangers to tedious whinging at the best of times, are saying they can’t access accounts online or […]
The General Data Protection Regulation (GDPR) comes into full effect in the UK in May 2018. Even if the UK triggers Article 50 of the Treaty of Rome in March 2017, it has to give two years’ notice to leave the European Union (EU), and therefore cannot escape the new data privacy provisions.
FairFX, a London-based multicurrency payments service, has acquired Q Money and its e-money licence.
London-based Persia International Bank, a joint venture of two Iranian financial services groups, Bank Mellat and Bank Tejarat, is undergoing a tech revamp.
Airdrie Savings Bank (ASB), the only remaining independent savings bank in the UK, is closing down for good.
The Competition and Markets Authority (CMA) in the UK has accepted undertakings from the Bacs payment scheme that commit it to delivering the improvements required by the CMA retail banking market investigation within a year.
