NCR Corporation has revealed US-based Bank of Oak Ridge and Gorham Savings Bank are the latest financial institutions (FIs) to deploy its Interactive Teller technology – taking the total number of customers beyond 300. With the tech, consumers can interact via video and audio with their banks’ remote-based video teller. NCR says its software gives […]
ATM maker Diebold has completed its $1.8-billion acquisition of Wincor Nixdorf. As Banking Technology reported in March, US-based Diebold announced it had met the tender condition for its German rival Wincor Nixdorf. The combined organisation will begin operating as Diebold Nixdorf tomorrow (16 August). The market share of the combined company will be about 35%. […]
Ireland-based Fexco has teamed with Electronic Network Cash Tellers (Encash) to launch the “first-ever” mobile cash withdrawal solution in the Philippines. Through Encash’s customer network, Fexco says its EasyDebit solution will be able to serve 75 million BancNet cardholders, allowing them “easier access” to cash across the Philippines. Fexco says the Philippines is a cash-centric […]
NCR Corporation and Wells Fargo have established a team focused on research and development in ATM and retail banking customer experience. Over the past eight years, NCR and Wells Fargo have worked together on other projects. These range from cash- and check-processing to self-service devices. The latest agreement expands the relationship to a “more strategic […]
FIS and Payment Alliance International (PAI) have teamed up to offer cardless cash services across the US. The partnership connects mobile solution FIS Cardless Cash to PAI – the nation’s “largest”, privately-held provider of ATM processing and maintenance services. FIS says the deal will “ultimately” expand to 70,000 ATMs in the PAI ATM network. Anthony […]
Japan’s Seven Bank has improved security for ATM withdrawals following Japanese banks losing JPY 1.8 billion ($16.8 million) through fake overseas cards. Banks across the island nation are rushing to deal with the fraud, and Seven Bank which operates ATMs in the 7-Eleven convenience store chain, has cut its withdrawal limit to JPY 50,000 ($468) […]
A technical outage of the Amazon Web Services (AWS) cloud this weekend left many customers of Australian banks unable to use cards, ATMs and Eftpos terminals. The banks affected include Westpac, ME Bank and Commonwealth Bank of Australia (CBA). Some also pointed the finger of blame at payment providers such as First Data. Just a […]
Oman Arab Bank (OAB) has selected BPC Banking Technologies’ SmartVista suite for its payment business. SmartVista will replace the existing legacy platform, ACI Worldwide’s Open2. BPC says following a review and bid process, OAB selected its suite over ACI Worldwide and HPS. Fahd Amjad, GM retail banking at Oman Arab Bank, says the partnership with […]
The Reserve Bank of India (RBI) plans an overhaul of the country’s ATMs to enable the processing of EMV chip and PIN cards by 2017. The RBI says while India’s POS infrastructure accepts and processes EMV chip and PIN cards, the ATM infrastructure, “on the whole”, continues to process card transactions based on data from […]
VocaLink, the payment systems provider, has signed a five-year deal with China’s UnionPay International, which will enable UnionPay cardholders to access ATMs in the UK and continental Europe. Under the deal, VocaLink will provide ATM transaction processing and UnionPay sponsored access. VocaLink says on average, the value of UnionPay card withdrawals from UK ATMs are […]
NCR Corporation (NCR) has signed a strategic alliance agreement with US-based Huntington Technology Finance to provide lease financing for NCR ATMs, including “ATM-as-a-Service” type options, for financial institutions (FIs). The new relationship gives FIs a single, monthly (or quarterly) payment for their NCR equipment, deployment, service, administration and software. Gordon Fraser, remote services management director, […]
Turkey has introduced its own card payment system, called TROY, and the nation is setting its sights on becoming a cashless society by 2023. Speaking at the launch, Dr Soner Canko, general manager of the Interbank Card Center (BKM) in Turkey, said: “Many countries around the world, from Canada and Italy to South Korea and […]
VocaLink, the payment systems provider, has signed a five-year deal to provide “exclusive” processing for the LINK ATM network. The deal is the UK’s largest ever ATM processing deal and is expected to deliver over 16 billion transactions. Under the five-year contract with LINK Scheme and its 38 members, VocaLink will provide ATM switching and […]
ATM maker Diebold says it has met the tender condition for Wincor Nixdorf shares as part of a $1.8-billion acquisition. Last year, US-based Diebold agreed to buy out its German rival. The deal will see the creation of an ATM titan worth about $5 billion in sales and give Diebold a stronger presence in Europe. […]
Sberbank Kazakhstan and OpenWay have launched a cardless cash withdrawal service on the Way4 platform. The bank’s customers can now get cash at more than 900 ATMs without a card. Instead, a “secret” code is entered at the ATM. The new “cash by code” functionality was developed by OpenWay together with an unnamed third party […]
High street banks in the UK will need to replace or upgrade thousands of cash machines at a cost of £45 million because they cannot grip the new “slippery” plastic notes, according to Bloomberg. Polymer notes are to be brought into circulation this year by the Bank of England, and the banknotes stay cleaner, are […]
Even as I am prepping for my next industry event, observations from the last conference I attended continue to permeate my thoughts. The ATMIA US Conference that was held in New Orleans only recently and yet, three items continue to have me thinking about the durability, indeed longevity, of some of the points raised. In […]
BBVA is upgrading its ATM network with Wincor Nixdorf’s CINEO cash recycling systems to enable banknotes deposited by customers to be reused for cash withdrawals. The Spanish bank says that until now, ATMs had two different slots for cash deposits and cash withdrawals although cash from the deposits slot could not be used for cash […]
NCR Corporation (NCR) has customised the first ever financial kiosk solution in Taiwan for E.Sun Bank. Called E.Sun iPayment Kiosk, it includes bill payment, statement printing and notes exchange. The bank also selected NCR Aptra Connections software to run on the kiosk and purchased NCR SelfServ ATMs to provide personalised ATM transactions. The E.Sun iPayment […]
Banco Santander is to begin using services provided by ATM maker Wincor Nixdorf to support its Mexican subsidiary. The services cover monitoring, maintenance and troubleshooting.
UK building society Nationwide has begun a £500 million project to improve its branch network using NCR latest generation of self-service ATMs. The project aims to bring the kind of self-service experience customers can get at supermarkets to the retail bank branch.
Figures from Link, the UK’s cash machine network, show that the number of ATMs in the UK reached 70,180 in July, passing 70,000 for the first time. ATM figures from July, show that the total amount withdrawn from cash machines in July 2015 was £11.3 billion, up 4% compared with July 2014.
ATM maker Wincor Nixdorf is to expand its ATM business in Brazil, following a deal with Brazilian hardware company Perto. The deal comes as the BRIC market expands its retail banking infrastructure to serve the growing middle class of Brazilian society.
Can the right combination of self-service device management, cash management and end-to-end transaction monitoring enable banks to embrace enterprise-wide performance awareness, and take a holistic approach to managing their multi-channel banking environments?
NCR has announced a radical new approach to ATM network deployment, with cloud-based enterprise application allowing banks to control and manage thin-client devices running a locked-down version of the Android operating system.
ATM maker Diebold has unveiled a new concept banking platform with four “experience zones” at the Money2020 conference in Las Vegas. The concept aims to demonstrate how banks can combine convenience, security and self-service with a low cost ‘footprint’.
Banks are pioneering advanced technologies in Turkey, giving the country a headstart over many of its European counterparts. In Istanbul, Garanti Bank explained how it pays for its customers to get mobile internet access – and how it is using social media to attract and keep customers.
After a decade of being the ATM maker you’ve never heard of, Diebold is returning to Europe and a year into his tenure as president and chief executive at the firm, Andy Mattes thinks that the company’s profile is about to change.
Italy’s Banca Popolare di Bari has chosen ATM manufacturer NCR to help it revitalise its branch network with a new set of systems that it says will help to cut queues and better connect with customers.
Given that bank customers are unlikely to increase significantly their usage of ATMs and now that opportunities to deploy large numbers of additional dispensers are limited, what does the future hold for the ATM and where does its next phase of growth lie?
Swedish regional bank Swedbank is planning to roll out new ATM applications for 206 branches across the Baltic countries of Estonia, Latvia and Lithuania. The company will also upgrade more than 150 of its ATMs as part of a new multi-channel banking strategy.
TSB is increasing the size of its ATM estate by more than 10% as it works to transform its retail banking network in the wake of its de-merger from Lloyds Banking Group last year.
Poland’s Getin Bank has implemented biometric signature verification in a roll-out of unstaffed remote branches using Virtual Teller Machines under its Getin Point brand. The technology allows customers to carry out banking tasks that require a signature without having to go to a traditional branch.
NCR is “fundamentally and permanently changing” financial services its financial services business with a £1.6 billion acquisition of Digital Insight, a Californian on-line and mobile banking solutions provider. It has also bought UK-based fraud prevention company Alaric.
With the rise in mobile payments and wallets, cash is dead and so is the ATM business, right? Not according to the ATM manufacturers, who are all being remarkably sanguine.
Spanish bank Sabadell has released a mobile app that lets consumers withdraw cash without a debit card.
Nationwide Building Society has brought in a new tool from ATM maker NCR designed to protect its customers against card-skimming, a type of fraud in which criminals steal customer data from ATMs.
Bank of America has launched a new ATM service that will allow users to have a video conversation with a human teller at the machine.
Technology company NCR has introduced contactless ATMs in Poland that allow customers to withdraw cash without inserting a card, through a joint project with MasterCard and ING Bank Slaski.
A new generation of ATMs that offer customers more personalised services will provide a core tool for increasing levels of banking competition, according to a new report by business consultancy Navigant.
