Amazon Web Services outage causes digital banking problems in Australia
A technical outage of the Amazon Web Services (AWS) cloud this weekend left many customers of Australian banks unable to use cards, ATMs and Eftpos terminals.
The banks affected include Westpac, ME Bank and Commonwealth Bank of Australia (CBA).
Some also pointed the finger of blame at payment providers such as First Data.
Just a couple of weeks ago, the aforementioned Westpac and its three subsidiaries – St George, BankSA and Bank of Melbourne – had major tech issues with their ATMs. The group’s nationwide network of 3,000+ ATMs was affected, with customers’ transactions being declined, including cardless cash withdrawals.