“Care now, pay later”: medical care fintech Scratch raises $35m Series C
Scratch offers a payment model to help patients cover the cost of medical care.
Customer Experience/CX & User Experience/UX
Nymbus and Citizens Bank of Edmond to launch niche bank for US military
The product will offer financial services designed to meet the needs of newly enlisted members of the military.
Customer experience management platform Boomtown rebrands as OvationCXM, raises $20m
The latest round brings the company’s overall capital raised to date to more than $40 million.
First Tech Federal Credit Union taps Pegasystems for unified CRM
Pega’s CRM platform will consolidate four different back-office systems at First Tech FCU.
How to drive digital innovation without alienating your consumer base
Digitisation risks alienating retail customers who might not be ready to take the digital plunge.
White paper: Financial services marketing – how to leverage referrals
This free referral marketing guide explains how a brand can flourish by utilising customer-specific tactics.
Gen Z investors want more than crypto and meme stocks
The key thing missing from many banking and investment platforms is personalisation.
Lessons from a car that won’t unlock
Based on recent experiences, here are some thoughts on what finance can learn from the auto industry.
Banking Technology Magazine September 2022 issue out now
Cover story: MONEY PUZZLE – Helping US arrivals get on track financially.
The smart ring that never was
In a world of options, if you don’t get onboarding right, you will never get to do the next part.
Banking Tech Awards USA 2022 Winners Supplement out now
People, projects & products that demonstrated stellar results, genuine innovation and had a tangible impact.
Digital banking beyond your pretty UX
Digital banking is not about pretty graphics, but providing cheaper services, wider choice and more access.
What the FinTech? | S.3 Episode 12 | Tackling the challenges for challenger banks
In this episode of the podcast, we’re joined by Kim Symmons, head of design at UK business bank Mettle.
First Federal Bank of Kansas City debuts new digital banking platform
The new digital offering is powered by enterprise solutions provider Narmi.
Enhancing customer engagement in financial services with AI
AI has had an immediate impact on how customers engage with financial organisations.
How open banking payments will help businesses keep up
With open banking, businesses have what they need to provide a frictionless checkout experience.
FinTech Futures: Top five stories of the week – 19 August 2022
Here’s our pick of five of the top news stories from the world of finance and tech this week.
Digital banking tech provider Bankjoy signs up UMe Credit Union
UMe members will be able to access Bankjoy’s digital banking platform, including mobile and online banking.
Paytech consultancy Focused Labs joins Stripe partner ecosystem
Focused Labs builds custom software products and integrations, including core payments infrastructure.
Banks, broccoli and the peril of going out of date
Like broccoli, a bank can go out of date before anybody realises.
FinTech Futures Jobs: Is now the time to ask for a raise?
Explore thousands of open roles on the FinTech Futures Job Board today.
Banking Tech Awards 2022 – nomination deadline extended
The deadline for nominations for the Banking Tech Awards 2022 is now Friday 19 August.
Great Southern Bank selects Fiserv for core banking upgrade
The bank will utilise DNA from Fiserv as its new core processing platform.
CIBC partners MX for fintech customer data access agreement
CIBC customers will be able to securely share their financial data with third-party fintechs via an API.
Plugging in: financial services in the metaverse
If there’s one industry buzzword this year that is on almost everybody’s lips, it has to be ‘metaverse’.
ICYMI fintech funding round-up: Wombat, Atlantic Money, Fairbanc and more
A handy round-up of the recent funding endeavours of fintech companies across the globe.
Webinar: Banking customer centricity with journey orchestration
Improve personalisation decisions across all channels and touchpoints, CX and achieve business goals.
Apple sued over alleged “anti-competitive” Apple Pay practices
The lawsuit alleges Apple “coerces” consumers who use its devices into using Apple Pay for contactless payments.
Webinar: The future of payment protection – biometric authentication
How can businesses strengthen their fraud defences with biometric authentication.
Best, the enemy of better in mobile banking
The challenge for the industry is how to go beyond what they have and deliver platforms beyond the transactional.
Webinar: How post-pandemic market dynamics are driving higher assurance for digital agreements
Learn how to overcome the challenges surrounding digital agreements.
Buyer’s guide: How to find the right multi-factor authentication (MFA) solution
Improve security, cut down on fraud, and create the best possible customer experience with the right MFA solution.
Passwordless authentication guide – improve customer experience
Are you still subjecting your customers to passwords or do you have a plan to go passwordless?
Case studies: How leading firms accelerated onboarding times by up to 79%
How three companies in the fintech, credit/payments, and healthcare spaces have used Prove’s Pre-Fill onboarding solution.
Remittance start-up SendSprint launches in UK in partnership with Flutterwave
Flutterwave will provide the infrastructure to enable SendSprint to process cross-border transactions.
Banking Technology Magazine July / August 2022 issue out now
Cover story: MAKING THE DREAM WORK – Helping Ukraine in a planet-friendly way.
Less than two weeks until nomination deadline for Banking Tech Awards 2022
The deadline for nominations for the Banking Tech Awards 2022 is Friday 22 July.
What the FinTech? | S.3 Episode 10 | Making money work harder
In this episode of the podcast, we’re joined by Jay Swanston, chief platform officer at Moneybox.
Banking Tech Awards 2022 – call for judges
Join the judging panel for the Banking Tech Awards and be in great company of industry experts!
Linkbancorp taps Jack Henry for digital banking and lending upgrade
Linkbancorp will look to utilise Jack Henry’s Banno Digital Platform and LoanVantage offerings.
