Webinar: How post-pandemic market dynamics are driving higher assurance for digital agreements
Date: Tuesday, September 20, 2022
Time: 02:00 PM British Summer Time
Duration: 1 hour
With organisations conducting so much of their business through digital channels, the level of risk is on the rise in this increasingly online world.
In the post-pandemic landscape, digital isn’t reserved for only self-service or low-value transactions; no division of your bank is immune to the need to transact with customers virtually.
Business units like wealth management, private banking, commercial and corporate banking have had to introduce modern ways of working, including moving their high-value transactions through digitally enabled channels.
However, these types of agreements and transactions have higher risk due to their value and nature, and therefore businesses are pushing for higher assurance when completing these digitally.
Join this webinar by Fintech Futures and OneSpan to learn how to overcome the challenges surrounding digital agreements and the need for higher assurance to boost security and customer satisfaction.
Experts will discuss the following points and more:
- How to meet the security, risk and customer experience challenges posed as more business is conducted online.
- How advances in digital agreements and digital certificates can help your organisation adapt and enable higher assurance in the post-pandemic environment.
- Innovative new approaches to interacting with customers through digital channels.
- Navigating the regulatory compliance landscape surrounding digital certificates.
Speakers of the “How post-pandemic market dynamics are driving higher assurance for digital agreements” webinar:
Global Head, Wholesale Digital Channels
Nadya Hijazi is the Global Head of Wholesale Digital Channels and is responsible for the delivery of the digital strategy for HSBC’s digital platforms across the wholesale business. These range from global platforms such as HSBCnet to the bank’s new mobile first business banking proposition, HSBC Kinetic.
A wide scope of digital channels and connectivity form the cornerstone of our strategy including Wholesale API’s supporting the bank’s embedded finance strategy and the Developer portal. Other digital channels include: Kinetic Mobile, HSBCnet, HSBC Connect, Digital on-boarding (Smart Serve), SWIFT for Corporates and an extensive portfolio of servicing capabilities. Nadya is passionate about diversity and inclusion and holds the HSBC board seat on the London Women’s Forum.
Director Product Management, Product Strategy, OneSpan
As a product manager, Michael has more 10+ years of experience in the Digital Signature market focusing on B2C transactions for financial services. His first experience in financial services was as an e-commerce manager at Cofidis and Banque Accord (French banks). In 2008, he joined QuickSign and built the first mass-market platform for B2C transactions based on the OpenTrust signature engine, mainly focusing on onboarding for the financial industry. In 2013, he joined DocuSign as a Senior Product Manager and Senior Product Marketing Manager to expand their offering in EMEA and APAC.
He’s currently Director of Product Management at OneSpan and manages two product lines: Identity Verification and Security (Risk, Fraud, Authentication) to provide an end-to-end digital agreement solution. His skills are in product management driven with a business mindset.
Lead Strategic Growth Manager Europe, SwissCom Trust Services Inc., Switzerland
Mario Voge is the Lead Strategic Growth Manager Europe of Swisscom Trust Services Inc, based in Switzerland. Mario graduated from Otto-von-Guericke-Universität in Magdeburg (Germany) with a Master of Business Administration. He has worked in several industries, such as Telco, Security, Printing and Government. Mario was involved in establishing the first signature law compliant solution with one of the first Trust Service Providers in Europe, has been working in Sweden with a Trust Center, with VeriSign in Mountain View (California) and finally moved to Switzerland. In Switzerland, he joined Trüb (now Thales) as Head of Banking and Access, introducing the SuisseID, as the first ZertES token-based Smartcard. Later, he moved forward to SwissSign AG (POST CH) as Head of Business Unit Identity Services.
Mario is now at Swisscom Trust Services responsible to help European and Swiss partners to extend their business with Swisscom Services. Swisscom offers advanced and qualified remote signature and timestamp services for the EU legislation (eIDAS) and for the Swiss legislation (ZertES).
Editor, FinTech Futures
Paul Hindle is editor at FinTech Futures. He has over 7 years’ experience in editorial, production and management roles for print and online publishing companies. He was previously News Editor for a global technology news start-up and has overseen the production and publication of over 500 books for two market-leading academic and technology publishing houses.
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