Appian unleashes contact centre platform for financial services
An “orchestration of the human and robotic elements of service”.
An “orchestration of the human and robotic elements of service”.
All in the name of the “intelligent automation” game.
Giving financial professionals a good grasp of the emerging tech shaping the industry’s future.
The convergence of artificial intelligence and blockchain.
ClauseMatch raised £3.6 million ($5 million) from Index Ventures and other investors.
Showing how chatbots can improve user experience in e-commerce.
Catch up on FinTech Futures’ top five fintech stories of the week – all in one place!
Few sensed the sense of humour.
Digital mortgage adviser Hoocht brings on the AI power.
No human staff to be seen in this robotic dream.
The industry has proven itself to be resilient and, as always, it will find a way to adapt.
The fund has a special focus on artificial intelligence.
Will be used for money management through bank’s mobile app.
Canadian start-ups combine in clever collaboration.
FinovateSpring is a little less than a month away.
Brings over one million customers to its online lending platform Marcus.
Artificial intelligence (AI), bots, the demise of email, investment in Symphony and more.
Catch up on FinTech Futures’ top five fintech stories of the week – all in one place!
How are insurtechs leveraging artificial intelligence to take on the insurance industry?
Theodora Lau discusses what the future might look like for fintech and brands.
Hey big spender, spend a little time with me.
BI firm GoodData has expanded into the insurance industry to simplify claims and underwriting.
Advisor and builder form Deutsche Fintech Solutions.
Series E investment round bags some serious money.
US firm focuses on helping banks strengthen customer relationships with PaaS.
Bank bolsters defences for detection of invoice fraud.
In fintech, when the going is good, the good go global.
Talk and action – chatbots and artificial intelligence (AI) in practice.
Whether you realise it or not, artificial intelligence (AI) is taking over the world.
Will allow IoT devices to talk back to you.
Chatbots can do more than just use a script to move customers through a sales funnel.
Will use Dynamic Boltzmann Machine to help forecast market trends and volatility.
Plan to conduct development studies of online finance products.
In collaboration with e-payments and commerce firm Interswitch.
NICE Actimize has launched an artificial intelligence (AI) enabled investigation management system.
Romania’s second largest bank will integrate AI guidance into its digital banking.
While we know that robo-advice is here to stay, who is actually using it?
The new chatbot – BMO Bolt – is available via Facebook Messenger.
OCBC Bank will invest up to $10 million in its new AI lab, AI Lab@TOV, over three years.
“Putting the power of world-class conversational design into the hands of banks for the first time.”