The customers of the UK’s Co-operative Bank and its digital arm, Smile, have been affected by an online banking glitch that is preventing access to accounts. As with all these problems the banks say they are investigating. There are no more details on specifics or when the systems will be back up. However, the mobile […]
Bank of Scotland, a subsidiary of Lloyds Banking Group, has launched a pilot artificial intelligence (AI) project – a virtual assistant for customers using the iPhone app.
France’s latest mobile bank, Orange Bank, is getting its mobile payment and banking services underpinned by Wirecard. The paytech vendor says it is providing “all the technical components integrated into the Orange Bank platform to manage their mobile payments”.
OCBC Bank’s retail and business banking customers can now log into the bank’s app via a selfie, if they use Apple iPhone X. The bank says it’s the first in Singapore to offer such biometric tech.
SoftBank has revealed plans to increase its stake in Sprint shortly after abandoning efforts to merge the US telco with local rival T-Mobile US, reports Light Reading (Banking Technology‘s sister company). The announcement came as the Japanese company reported a sharp increase in operating profits for the April-to-September period thanks to investment activities by its $98 […]
Access to Information (a2i, an innovation lab supported by the Bangladeshi government), Bank Asia and Mastercard have signed a tripartite memorandum of understanding (MoU) to facilitate financial inclusion in Bangladesh by making digital payment services accessible countrywide through the Union Digital Centres (UDCs).
Wells Fargo has unleashed Greenhouse, a new standalone mobile banking app to help consumers manage their money and know where they stand financially. The app combines personal finance management (PFM) tools with Wells Fargo banking, offering “personalised” insights through artificial intelligence (AI). The bank says Greenhouse will be available in a limited, national pilot in […]
Revolut is building its own in-house processor, following a string of outages caused by its current third party provider.
Bar Harbor Bank & Trust has implemented new core banking software, Jack Henry & Associates’ Silverlake, provided on an outsourced basis.
London-based financial services provider Cashplus is making the bold move into the challenger bank ring by unveiling its next move: applying for a banking licence.
Tennessee-based Studio Bank has powered up in the US and selected Computer Services Inc (CSI) as its core and mobile banking technology provider. Studio, which filed its application to become Nashville’s “first newly chartered de novo bank in nearly a decade”, plans to use CSI’s NuPoint core processing solution for an omnichannel and “hyper-local” strategy. […]
Germany-based mobile challenger bank N26 will enter the UK market in the first half of 2018. According to N26, the UK is “one of the most advanced markets” in Europe in terms of digital payment methods. It says “non-cash payments and e-commerce are the accepted norm” and reckons there is a demand for a “fully-fledged […]
Catch up on Banking Technology’s top five fintech stories of the week – all in one place!
US-based Dime Community Bank is revamping its systems by using the real-time core platform and digital banking solutions from Fiserv.
The customers of Lloyds, Halifax and Bank of Scotland have been affected by an online and mobile banking glitch that is preventing access to accounts or telling users they don’t have an account with the bank. The banks say their phone lines are back to normal, but online and mobile banking are facing “intermittent issues”. […]
Conversational AI innovator Clinc has partnered with Isbank, the largest private bank in Turkey, which will deploy Clinc’s technology within its two mobile banking apps.
National Australia Bank (NAB) will make 6,000 job cuts over the next three years with its digital banking revamp and long-term strategy to maintain profit. Andrew Thorburn, NAB’s CEO, says: “I think all big businesses – particularly incumbent businesses – the reshaping of the workforce is going to be significant. And I think it’s important […]
French telecoms firm Orange has launched its delayed mobile-only bank as it looks to tap into its current customer base. As Banking Technology reported in January 2016, Orange outlined its plans for a new bank. While in April 2016, it made a significant stride in its mobile banking ambitions by acquiring a majority stake in […]
Visa has unveiled its European debut of Visa Direct, its real-time payments platform that allows for person-to-person (P2P), business-to-consumer (B2C) and business-to-business (B2B) payments.
Stefanos Mytilineos, deputy general manager, digital business retail banking, branch network & deposits, Piraeus Bank Group, shares the bank’s experience of bringing full digital banking experience to brick-and-mortar branches.
Iberiabank has selected nCino’s cloud-based Bank Operating System to process services across several lines of business, including commercial and SME lending and treasury management.
AsiaKredit, a Southeast Asia digital consumer lender, has unveiled pera247 in the Philippines – its data-driven consumer lending platform mobile app.
POPin Video Banking Collaboration is merging with BankOn Mobile Video by Financial Town to create “the first interactive mobile video banking solution” for credit unions, banks and other financial service providers in the US.
A report released last year by EY and major Singaporean bank DBS declared China the “undoubted centre of global fintech innovation and adoption”. And China isn’t the only Asian country making waves in the fintech sphere. Overall fintech investments in the Asia-Pacific region reached $10.5 billion in 2016 – the highest amount witnessed to date since 2010, according to CB Insights data.
Three of Australia’s largest banks, The Commonwealth Bank (CBA), National Australia Bank (NAB) and Westpac have partnered to create Beem – a new mobile peer-to-peer (P2P) payments platform.
Trick or treat! It’s Halloween and brands everywhere are using spooky season as a way to have some fun with customers. However, any ghoulish behaviour belongs firmly in the land of fun, and should not creep into everyday customer interactions
We are happy to announce the 2017 Banking Technology Awards shortlisted candidates!
Clydesdale and Yorkshire Banks (CYBG), through its digital banking service B, is launching new technology in November 2017 to enable customers to pay in cheques using its mobile banking app, B.
Natasha Kyprianides, group head of digital banking and innovation at Hellenic Bank, gives the lowdown on how to apply the partnership strategy in practice and achieve real results.
Brazilian fintech Nubank will soon be offering digital banking accounts in addition to its credit card business. The move will provide access to billpay, account-to-account transfers, and the ability to earn more in interest than is available with a regular savings account.
New York to roll out a contactless fares system across its public transport network, based on the system developed by Transport for London (TfL).
Just when you thought there couldn’t be more; the latest stories from the fintech funding world returns for another round. Features Constellation, Credit Sesame and Jirnexu.
Banque Privée Edmond de Rothschild (EDR) has gone live with a new core banking platform for its Swiss operations, Avaloq Banking Suite, supplied by Avaloq.
JP Morgan Chase has launched its new mobile banking app, Finn. Designed for millennials, Finn will allow customers to open a bank account, make deposits, track spending and set up a saving plan.
Lipetskcombank (LKB), one of Russia’s largest regional banks, has launched its new LKB Online mobile app, underpinned by the Tranzware Mobile Banking system from paytech specialist Compass Plus.
A very detailed map of the current fintech landscape, produced by VentureBeat, listing hundreds of companies in the banking, payments, investments, financing, insurance, infrastructure and enabling technologies verticals.
Catch up on Banking Technology’s top five fintech stories of the week – all in one place!
Building loyalty means delivering convenience. But this means more than just delivering more sophisticated digital services. It means delivering a superior customer experience in every way the consumer interacts with your business.
The question of the morality of artificial intelligence (AI) was one of the hot topics discussed at an event run by US-based Teradata. At day four (25 October) of the Teradata Partners Conference 2017 (22-26 October), in Anaheim, California, Banking Technology pulled up a chair and listened to the thoughts of the great and their livelihoods. To get […]
Citing the strong “alignment between car shopper and car dealer motivation”, Global Lending Services has forged a partnership with auto financing specialist AutoGravity.
