Artificial Intelligence/AI


How do you stop AI from taking over the world? Make it neurotic of course

For those worried about artificial intelligence (AI) taking over the world, the University of California has got your back with an idea to make robots neurotic to stop them getting too cocky, reports Telecoms.com (Banking Technology‘s sister publication). One of the concerns which has been raised through the implementation of AI, and also the advancement […]

Singapore regulator gives and takes advice on robo-advice

The humans at the Monetary Authority of Singapore (MAS) have laid down some guidelines and want opinions on providing robo-advisory services. In a consultation paper released today (7 June), MAS says it seeks to support innovation in financial services by recognising the unique characteristics of digital platforms. MAS states that financial institutions (FIs) regulated under […]

OCBC Bank unveils “HR in your pocket” app

OCBC has become the first bank in Singapore to launch a human resource (HR) mobile app for its employees. The app, called “HR in your pocket”, includes an artificial intelligence (AI)-powered chatbot that is integrated with the bank’s HR information system. This chatbot can provide responses that are specific to each employee. Examples of use […]

Oracle taps into AI buzz to calm security fears

Oracle has announced a number of updates to its security portfolio focusing on leveraging the buzz surrounding machine learning, artificial intelligence (AI) and contextual awareness technologies.

The Monday mindset: 5 June 2017

Fintech zeitgeist! Every Monday, we might look back at last week; look ahead to this week; share a few thoughts (our own or others); or discuss anything that catches our eye. This week, we sum up the predictions made by Google’s illustrious chief futurist, Ray Kurzweil, on what awaits us this century. 2019 Farewell cables. […]

HSBC to debut robo-advice investment service

HSBC is entering the robo-advice market with the launch of a new online service for wealth management advice The service will use data and algorithms and will make personal recommendations based on an individual’s circumstances. It is expected to be available by the end of the year. The bank says this will “open up wealth […]

Banking Technology June 2017 issue out now

The latest edition of our flagship magazine – Banking Technology – is out now, packed with news, analysis and insights, case studies, research and expert commentary.

Mizuho ventures deeper into fintech

Japan’s Mizuho Financial Group will start a venture next month to create new fintech businesses and catch up with its rivals, according to Reuters. As Banking Technology reported last month, Mizuho Financial Group, Mizuho Bank and IBM Japan teamed up to build a blockchain-based trade financing platform – and so edged commercialisation ever forward. So […]

HSBC plots to stop rise of the technophobe

A lack of understanding and trust in technology is stalling mainstream adoption of innovative new fintech services, according to HSBC’s research. The bank’s report, “Trust in Technology”, shows that technologies such as fingerprint recognition, voice recognition and robo-advice “hold enormous potential” for uses from bank security to mobile payments and investment advice. John Flint, global […]

SoftBank finally wows with $93bn investment fund

SoftBank has announced its first major close with $93 billion of committed capital, and the promise to hit $100 billion within six months, reports Telecoms.com (Banking Technology‘s sister publication). While it has been circulating in the news for some time now, it should be worth noting this is the largest private equity fund ever raised, […]

Will robotic process automation herald a new digital era in regulatory compliance in banks?

Exploring how the robotic process automation (RPA) powered digital workforce looks to disrupt the manual effort intensive regulatory compliance landscape in BFS, what edge it has over its human counterpart, the roadmap towards RPA driven compliance, challenges in this digitisation journey and success mantras, and innovations that are underway towards building intelligent RPA to replicate human decision-making.

The Monday mindset: 22 May 2017

Fintech zeitgeist! Every Monday, we might look back at last week; look ahead to this week; share a few thoughts (our own or others); or discuss anything that catches our eye. This week, Antony Peyton, Banking Technology’s deputy editor, briefly discusses artificial intelligence (AI) and job security. It seems humans’ jobs in fintech are safe […]

Payments Canada welcomes ten start-ups to its Dragons’ Den

Payments Canada has revealed the ten paytech, artificial intelligence (AI) and regtech start-ups who will compete at its “Dragons’ Den-style competition” in Toronto. Called the FinTech Cup, a collaboration between Payments Canada, 500 Startups, and the Digital Finance Institute, it wants to help innovation, find talent, and drive funding for the finalists. Money on offer […]

Sumitomo Mitsui gets all chatty with AI

Sumitomo Mitsui Financial Group (SMFG) and its partners have unveiled an automated chat service using artificial intelligence (AI) to offer guidance to customers in Japan. SMFG is working with SMBC Nikko Securities, NTT Communications, with support from Accenture Japan, and their service will become available on 25 May at SMBC’s contact centre to improve its […]

Tokyo turns up volume in foreign fintech talent hunt

With its shrinking population and its growing interest in fintech, the Tokyo Metropolitan Government (TMG) has turned to Accenture to support recruiting companies find the right stuff from abroad. According to Japan’s health ministry, the nation’s population is expected to fall from 127 million to 88 million in 2065, dropping further to 51 million by […]

Knowledge economy in financial services: from curator to conductor

Once upon a time, not so long ago, companies tried to generate new business by sending marketing messages to prospective clients by post. Direct or “junk” mail – sending a leaflet or letter to anyone for whom the firm had a job title, street address or postcode – was pretty unsophisticated, often derided as a “scattergun” approach.

Fintech boosted by IBM’s quantum computing leap

Fintech innovation could be getting a push as IBM has built and tested its most powerful universal quantum computing processors. IBM says this development opens up a range of possibilities within the fintech world. Namely, solutions to optimisation problems found in supply chains, modelling financial data, and risk analysis; making facets of artificial intelligence (AI) […]

Corvil’s virtual Cara cares for cybersecurity scares

Trading tech firm Corvil has launched “Cara” – its virtual security expert designed for electronic trading businesses looking to solve cyberattack issues. Powered by machine learning algorithms, Cara works in tandem with Corvil’s existing analytics appliances and it autonomously identifies vulnerabilities and possible attacks within trading environments. It then runs multi-dimensional security analytics that detects […]

UBank’s Chatbot Helps Customers with Home Loan Applications

Bank has found another way to use the artificial intelligence-powered virtual assistants. The online-only Australian bank launched RoboChat May 15 to help home buyers—and homeowners who want to refinance—complete UBank’s online home loan application more easily.

Apple’s $200m acquisition wants to shed light on dark data

Apple has reportedly made another sly move into the world of artificial intelligence (AI) through the $200 million acquisition of dark data firm Lattice, reports Telecoms.com (Banking Technology’s sister publication). The purchase has been brought to light by TechCrunch, and will add a small, but respected team of AI engineers to the ranks of the […]

Misys brings AI to its trade monitoring software

Misys is getting in on the artificial intelligence (AI) act, with the launch of Misys FusionCapital Detect – a component for its trading solution which uses machine learning to spot booking errors, anomalies and unusual activity. The firm says FusionCapital Detect behaves as a personal assistant for trade validation teams, red flagging probable mistakes that […]

Australia’s UBank unveils virtual assistant for home loans

UBank, a subsidiary of National Australia Bank (NAB), has launched RoboChat, Australia’s “first virtual assistant” for online home loan applications. RoboChat will guide customers through the online mortgage form by providing real-time input on questions like “what term do you offer on home loans?” and “do you offer redraws and how do they work?”. Lee […]

Fintech funding round-up: 4 May 2017

Money talks, but it doesn’t sing and dance, and it doesn’t walk. And long as I can have you here with me, I’d much rather be, forever in fintech funding. Featuring FriendlyScore, Nav, Stockspot and InDebted. London-based FriendlyScore, a Software-as-a-Service (SaaS) B2B credit-scoring platform, will be opening its doors to new investors. The company is […]

Humans hanging on in RBS hybrid bot plan

New York-based LivePerson has rolled out the “first financial industry hybrid bots in the world” at the Royal Bank of Scotland (RBS), offering a service where humans and bots can team up in one conversation. With RBS continuing with branch closures and job cuts, and seeking a digital redress to a financial mess; the idea […]

Cash cloud – AWS, Google and Azure are smashing it

Amazon Web Services (AWS), Google and Microsoft Azure have all reported healthy growth figures, with artificial intelligence (AI) forming the central role in the future of the platforms, reports Telecoms.com (Banking Technology‘s sister publication). Current market leader AWS has demonstrated another quarter of exceptional growth, though it is slowing ever so slightly. Let’s be clear, […]

The future of insurance is collaboration

To the outside observer the insurance industry may look very conservative with dominant global companies and local players operating in the way they have done for years and with very little interaction with their customers. But this is changing.

Certua to launch robo life insurance service in UK

UK-based start-up Certua plans to launch a robo life insurance service in Q3 of this year – with the aim to create products and services that can auto adjust based on customer need. Using open data, it will provide real-time personalisation of financial solutions, and “ongoing recommendations” for its customers. This means one insurance policy […]

Accenture adopts German accent for AI research

Accenture and the German Research Centre for Artificial Intelligence (DFKI) have formed an alliance to make the most out of artificial intelligence (AI) technologies. Accenture Analytics, part of Accenture Digital, will work with DFKI (Deutsches Forschungszentrum für Künstliche Intelligenz). Accenture will get access to DFKI research results, AI tools, and its “Living Labs”. Prof. Dr. […]

The feeling’s Crédit Mutuel for IBM Watson

Following a pilot, IBM says its Watson cognitive technology will be extended to Crédit Mutuel’s 20,000 employees and 5,000 branches in France to help with the bank’s operations. This marks the “first commercial use” of Watson by a financial institution in France to assist its staff. The bank’s customer advisors have been using Watson services […]

Co-bots, not robots: the next big step for AI in insurance

Many have proclaimed that 2017 will be “the year of artificial intelligence (AI)”, with a 300% increase in investment in its technologies predicted compared with 2016. Start-ups with AI at the core of their business in particular will be looking to benefit from this surge in investment capital, as they did last year when 550 raised $5 billion in funding.

Deputy editor replaced by robot

Banking Technology’s deputy editor, Antony Peyton, has been replaced by an artificial intelligence (AI) powered robot – paving the way for scintillating journalism free from acidic remarks and unfettered bouts of sarcasm. With the relentless rise of AI and robots, it was only a matter of time before a journalist would be thrown on the […]

Mastercard AIs up future with start-ups

Mastercard has welcomed five new start-ups to its Start Path Global programme – its initiative to boost its share of the commerce market. The programme is open to all start-ups who focus on banking and payments and have raised a “significant seed” or Series A round of investment. Three out of the five firms joining […]