Artificial Intelligence/AI


No silver lining for IBM cloud revenues

Despite a big push in its cloud-coated ambitions, IBM has revealed a drop in revenues for its technology services and cloud platforms. For its Q2 2017 results, revenues for this largest part of its business (including infrastructure services, technical support services and integration software) was $8.4 billion, down 5.1%. However, in its “strategic imperatives”, IBM […]

Mastercard Buys in to AI with Brighterion

Mastercard has entered into an agreement to acquire Brighterion Inc., a software company specializing in artificial intelligence. This acquisition follows Masterdard’s March acquisition of NuData Security and will further expand Mastercard’s capabilities to “deliver an enhanced customer experience and security.”

AI will be ubiquitous in 2020 but overhyped in 2017 – Gartner

Artificial intelligence (AI) will be baked into nearly every new software product and service by 2020, but the rush to claim AI integration today is causing confusion, according to a new report from analyst firm Gartner. Light Reading (Banking Technology’s sister publication) reports that while virtually every company across industry verticals is busy today figuring out […]

Flybits raises $6.5m to help banks put data to work

Consumer data contextualisation company Flybits pulled in $6.5 million this week, bringing the Toronto-based firm’s total funds to $14 million, reports Finovate (Banking Technology’s sister company). The Series B funding was led by Information Venture Partners. New investor Portag3 Ventures LP also participated along with existing investors Robert Bosch Venture and Trellis Capital. As a part […]

Absa targets African millennials with Hello Soda partnership

Absa Bank, a subsidiary of Barclays Africa, has partnered with multilingual text analytics and big data firm, Hello Soda, as it looks to tap into the millennial market. The bank says it wants to make sense of unstructured social data to better understand its consumer base. According to Absa, Hello Soda provides new ways for […]

More human than human: banking’s AI future is all in the voice

Aditya Challa of IMImobile takes a look at some current and future applications of artificial intelligence (AI) for customer experience in the financial and banking sector, as well as the challenges that still need to be overcome. Beyond the current race to build chatbots, he predicts that voice-driven AI services will ultimately become the main […]

Behavioural black magic

In 1957 the US market researcher James Vicary claimed he could get moviegoers to “drink Coca-Cola” and “eat popcorn” by flashing messages onscreen for such a short time that viewers were unaware they had seen them. The term “subliminal advertising” was coined to describe this unnerving practice and it was subsequently banned in many countries.

Fintech funding round-up: 13 July 2017

And the money keeps rolling in for fintech! Features Revolut, Curve, Pixoneye and Gridspace. Banking Technology’s sister publication Paybefore reports. UK challenger bank Revolut announced a $66 million investment from Index Ventures, Balderton Capital and Ribbit Capital, which the company will use to introduce new features and expand globally, starting with Asia and North America. […]

Darktrace raises $75m to fight cybercrime with AI

Darktrace, a start-up that tackles cybercrime with artificial intelligence (AI) capabilities, has raised $75 million in a Series D round, reports Light Reading (Banking Technology’s sister publication). The latest capital injection values the company at $825 million, testament to the security threat faced by network operators and fintech enterprises and the power of machine learning technology. […]

Ephesoft earns $15m investment from Mercato Partners

Document capture and data analytics company Ephesoft landed $15 million in Series A funding from Mercato Partners. This marks the company’s first round of funding since it was founded in 2010, reports Finovate (Banking Technology’s sister company). “Mercato’s investment will help Ephesoft realise its vision of liberating meaning through machine learning technology,” says Ike Kavas, Ephesoft’s founder. […]

Google extends long arm of influence further into AI

Google has launched a new initiative, Gradient Ventures, its own VC arm to seek out artificial intelligence (AI) talent and invest in start-ups, reports Telecoms.com (Banking Technology’s sister publication). The initiative itself is a simple one. Google will provide funds and access to experienced engineers to help the start-ups develop to the next level. AI […]

Fintech Funding Roundup: Revolut, Curve, Pixoneye, Gridspace

And the money keeps rolling in for fintech. U.K. challenger bank Revolut announced a $66 million investment it will use to introduce new features and expand globally, starting with Asia and North America. Meanwhile, Santander InnoVentures, the bank’s fintech venture capital fund, has added U.K.-based Pixoneye and Curve and U.S.-based Gridspace to its portfolio.

Bank of England fintech accelerator goes into third gear

The Bank of England’s (BoE) fintech accelerator has kept good speed and completed the third round of various proofs of concept (PoCs). As reported last year, BoE launched its own accelerator to harness innovation for central banking. The latest PoCs covered four areas of the bank’s work: analysing large-scale supervisory data sets; executing high-value payments […]

Nordea looks to Feelingstream AI for quick customer service

Nordea has chosen Estonian start-up Feelingstream’s artificial intelligence (AI) software to speed up response times for customers. Feelingstream’s AI solution analyses and categorises messages sent by customers so they can be forwarded automatically to the right person or unit in Nordea for further processing. The software can analyse hundreds of messages per second. The solution […]

Nvidia jumps in at the deep end with Baidu AI partnership

If Nvidia is looking to make a splash in the world of artificial intelligence (AI) it’s going about it in the right way, announcing a partnership with Baidu, one of the world’s largest internet companies. Banking Technology‘s sister publication Telecoms.com reports that cracking the Chinese market is an ambition which almost every technology company around the […]

Regtech: features that make data work harder and smarter

There is far more to regtech than regulatory technology, or at least there can and should be. Regtech, as it is coming to be understood, must be something qualitatively different from what it’s replacing and not just a faster and better version of the same thing.

NatWest pilots AI compliance technology with Recordsure

UK-based high street bank NatWest is trialling Recordsure’s regtech recording and analysis solution “to improve and monitor the quality of information and advice provided during regulated customer conversations”.

ARM says we are A-OK with AI

New research commissioned by ARM has highlighted that the tide might be turning in the acceptance of artificial intelligence (AI), not only in the industry but in the wider world.

Verizon jumps on the AI-security bandwagon

Verizon’s venture capitalist arm has started throwing its weight around the security arena, pumping cash into artificial intelligence (AI) start-up SparkCognition.

Money20/20 Europe: PSD2 Creates More Questions than Answers

On June 26, artificial intelligence captured the imagination of some at Money20/20 in Copenhagen. But during the June 27 sessions on the second day, it was like I had stepped back in time to November 2016, reported Deputy Editor Antony Peyton. Last year, at the Payments International conference in London, PSD2 left some in the payments industry confused as to where the risks and opportunities lie.

Money20/20 Europe: let AI negotiate

Are trends eclectic for artificial intelligence (AI)? Perhaps not as the fintech world is getting more imaginative and calling for the machines to negotiate on behalf of less-than-objective humans. At this morning’s (26 June) sessions at Money20/20 in Copenhagen, the themes of AI use cases in financial services and fraud were discussed.

Fintech funding round-up: 23 June 2017

For the third day in a row we present a fintech funding round-up. The previous two were here and here. Our latest report features Blockchain, Julia Computing and Mswipe Technologies. We’ll begin with a confusing company name. Blockchain (yes, really), a UK-based software platform, has raised a Series B of $40 million with Lakestar and […]

Bank to the future: five ways financial apps are changing banking

Less than half a year from now, PSD2 will revolutionise consumers’ access to their own financial information. In fintech hubs across Europe, bright young people are planning a consumer revolution. Their financial apps and tools are helping customers manage their money far more easily than they have before. Here are five important ways in which they are changing the face of banking.

Wirecard Lends Speed, Functionality to Partner VEON

Amsterdam-based mobile network operator and technology company VEON has partnered with Wirecard AG as part of a global payments and processing agreement. Wirecard, a Germany-based provider of global payments solutions, now manages third-party payments functionality and airtime top-up on VEON’s Internet platform, enabling customers to upload funds and update mobile payment accounts within seconds, according to an announcement.

Voice is a natural step in the technology evolution – Amazon

If there is any doubt in which direction the technology world will head next, its being brushed aside by Amazon Web Services (AWS); voice is the natural progression. Telecoms.com (Banking Technology‘s sister publication) reports. Speaking at TechXLR8 in London, David Low, “principal evangelist” at Amazon Alexa EU, highlighted that the voice user interface will be […]

UK regulator reveals second wave of sandbox start-ups

The UK’s Financial Conduct Authority (FCA) has unveiled the second wave of firms that have made it into its regulatory sandbox. As reported in 2015, the sandbox allows businesses to test out new products and services without “incurring the normal regulatory consequences”. The move is part of the FCA’s Project Innovate, which aims to boost […]

AI will make humans redundant in security, but that’s a good thing

If security is too big a question for us to answer, maybe it’s time to hand the responsibility over to the machines, reports Telecoms.com (Banking Technology‘s sister publication). During a panel at “AI and Machine Learning World”, part of tech event TechXLR8 in London, artificial intelligence (AI) was discussed. What might seem quite a controversial […]

TSYS launches fraud prevention tool that learns

Global payments provider TSYS announced June 12 it has launched TSYS Foresight Score with Featurespace, a fraud-prevention and risk-scoring product that integrates artificial intelligence, enabling the software to learn and improve its ability to detect fraudulent behavior while reducing false positives, the company says.

Softbank continues spending spree, grabbing smart robotics firm from Google

Japanese tech conglomerate SoftBank continued its drive to take centre stage in the evolution of the tech industry with the acquisition of Boston Dynamics from Google/Alphabet. Telecoms.com (Banking Technology‘s sister publication) reports that Boston Dynamics has been a fairly high profile robotics pioneer in recent years, specialising in humanoid and quadrupedal machines apparently designed to […]

Hands off! BBVA creates patent office

With its increase in innovation BBVA has created a Global Patent Office (GPO) to protect its intellectual property (IP) – particularly in biometrics and artificial intelligence (AI). The GPO will put the bank’s IP work in a single office and offer collaboration between departments, agents and training. Don Relyea, director of the BBVA global patent […]

How do you stop AI from taking over the world? Make it neurotic of course

For those worried about artificial intelligence (AI) taking over the world, the University of California has got your back with an idea to make robots neurotic to stop them getting too cocky, reports Telecoms.com (Banking Technology‘s sister publication). One of the concerns which has been raised through the implementation of AI, and also the advancement […]

Singapore regulator gives and takes advice on robo-advice

The humans at the Monetary Authority of Singapore (MAS) have laid down some guidelines and want opinions on providing robo-advisory services. In a consultation paper released today (7 June), MAS says it seeks to support innovation in financial services by recognising the unique characteristics of digital platforms. MAS states that financial institutions (FIs) regulated under […]

OCBC Bank unveils “HR in your pocket” app

OCBC has become the first bank in Singapore to launch a human resource (HR) mobile app for its employees. The app, called “HR in your pocket”, includes an artificial intelligence (AI)-powered chatbot that is integrated with the bank’s HR information system. This chatbot can provide responses that are specific to each employee. Examples of use […]

Oracle taps into AI buzz to calm security fears

Oracle has announced a number of updates to its security portfolio focusing on leveraging the buzz surrounding machine learning, artificial intelligence (AI) and contextual awareness technologies.

The Monday mindset: 5 June 2017

Fintech zeitgeist! Every Monday, we might look back at last week; look ahead to this week; share a few thoughts (our own or others); or discuss anything that catches our eye. This week, we sum up the predictions made by Google’s illustrious chief futurist, Ray Kurzweil, on what awaits us this century. 2019 Farewell cables. […]

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