MoneyConf 2018: spotlighting Ireland’s fintech factory
Dublin demonstrates its credentials as a world-leading centre for fintech and financial services.
Augmented Reality/AR & Virtual Reality/VR
Virtual assistant Amelia to modernise customer service at BBVA
BBVA is using a virtual assistant for its customer service in Mexico.
Virtual agent Amelia answers Credit Suisse’s call for tech support
IPSoft’s virtual agent Amelia is not just smart, but also has human qualities such as emotional awareness.
Virtual branching: how disruptive innovations are changing financial services
The ability to blend artificial intelligence (AI) and human interaction should resonate strongly with financial service organisations due to their need to be highly targeted and responsive. When you provide the right service to a consumer at the right time, you can affect their behaviour and give them the push needed to complete the purchase.
Fintech trends 2017: blockchain, big data… what’s next?
2017 ends with the Bitcoin having surpassed the $19,000 mark. Could this perhaps be a taste of our future?
DBS creates lifestyle branch for tech generation
In a move to attract the tech generation to branches, Singapore’s DBS has launched a “lifestyle space” providing freshly brewed coffee, interactions with humanoid robots and a virtual reality (VR) area for retirement planning.
What does the new iPhone X mean for mobile banking?
Mobile banking is nothing without mobiles, and as Apple leads the way in innovation it provides opportunities for banks to do things differently too. So, with the launch of the iPhone X, what is next for mobile banking in a world that can’t get enough of phone upgrades?
Google chases down Apple with ARCore launch
Google has responded strongly to Apple’s front-running approach to augmented reality (AR) with the launch of a new AR platform, reports Telecoms.com (Banking Technology‘s sister publication). ARCore is the Android equivalent to the Apple ARKit; in short, an AR reality platform for developers. It’s not the first time Google has had a crack at the […]
PayPal launches two innovation labs in India
PayPal has set up two innovation labs in India – based out of the company’s tech centres in Chennai and Bangalore – to help the country’s fintech start-ups grow.
Worldpay marks the PoC for VR payments
Researchers at Worldpay are investigating how shoppers can pay using a credit or debit card while remaining within a virtual environment. As part of its real ambitions, the payments firm has created a proof of concept (PoC), with the aim to provide the “same levels of convenience, and security” that shoppers have in-store and online, […]
Softbank buys into Improbable UK cloud VR start-up
The technology incubation activities of Japanese conglomerate Softbank show no sign of slowing after it pumped $502 million into UK cloud VR start-up Improbable, reports Telecoms.com (Banking Technology‘s sister publication). Virtual reality is fast becoming more than just a futuristic gimmick, with the likes of Facebook perceiving it as a new frontier of human interaction. […]
Will augmented reality transform banking?
There has been a lot of rumour and speculation recently, focused around the news that Apple is working on augmented reality (AR) as its next major product. Last year, we saw how fast the take up of AR could be with the introduction of Pokémon Go that became a massive international cultural phenomenon almost overnight. Banks need to prepare sooner rather than later if they are going to take advantage of AR and not be left behind.
Glance and trade: Swissquote introduces VR trading
Swiss online bank Swissquote has developed a virtual reality (VR) trading application that enables users make trades with a glance. The VR headset creates a 360° trading wall for users to monitor the markets.
Can banking “catch” the Pokémon bug?
Pokémon Go has taken the globe by storm, capturing the hearts and minds of adults and children alike in their endeavours to “catch ‘em all” in the latest version of the popular computer game, which builds cutting edge augmented reality (AR) technology into its original gameplay. What can banks learn from it?
Visa Europe unveils augmented reality payment tech
Visa Europe and its innovation hub, Visa Europe Collab, have teamed up with visual discovery and augmented reality app Blippar to bring augmented reality to payments. The new e-commerce solution, unveiled at a recent fashion show in London, enables designer garments to be instantly purchased straight off the backs of models. The pilot fashion brand […]
CaixaBank embraces Google Glass augmented reality
Spain’s CaixaBank has developed an application for Google Glass, the futuristic and controversial new technology that is set to bring augmented reality to the masses when it launches later this year.
