PayTech


SIX “greatly regrets” debit card mishap in Switzerland, Liechtenstein

SIX Payment Services has apologised after a technical glitch caused a number of debit card transactions in Switzerland and Liechtenstein to be accidentally booked twice on 22-23 January. Following the disaster, SIX managed to reverse 99.93% of the double bookings, with the remainder due to be reversed individually in the coming days. On average SIX […]

Russian firm streamlines customs payments with BPC systems

Russian online customs specialist firm Multiservice Payment System has begun using a new system designed by Swiss tech firm BPC Banking Technologies, which promises to make customs easier by combining a web portal with an e-declaration service via POS terminal.

How many sides can you put on a coin?

There are two sides to every coin, but with Bitcoin those sides simply could not be farther apart. Its promise is extraordinary: for those afraid of inflation, it is gold redux, while for those who hate exchange rates, it is a way to pay internationally. For merchants it is a way of avoiding high transaction fees and for former Presidential hopeful Ron Paul, it is the destruction of the US Dollar.

Clear2Pay doubles headcount at Scottish testing facility

Clear2Pay is expanding its facilities in Scotland with the hire of 29 new staff, at its Dunfermline offices, bringing the headcount there to 50. The expansion is supported by a £250,000 Regional Selective Assistance grant from Scottish Enterprise. Kimball Felix, chief of staff at Clear2Pay, said, “In addition to our payments technology, we offer a […]

Blog: Intelligent Interactions Improve Customer Service, Boost Loyalty

While there are now a dozen ways to build and maintain relationships with customers, many organizations often still treat these channels as separate silos, creating a disjointed customer care experience. By sharing data across channels, you’re more likely to have less frustrated, more loyal customers.

Viewpoint: The Future of HSAs

How employees are using their accounts can have a dramatic impact on an employer’s overall HSA strategy and benefit plan. As we approach the 10th anniversary of the enabling legislation for HSAs, the industry, employers and brokers/agents all have the opportunity to move HSAs forward with the use of insightful reporting and analytical tools.

Blog: 2014—Diversification for E-Money

2014 is shaping up to be a big year for e-money and those players with the ability to spot opportunities (think loyalty and mobile), and the agility to react to them, will increase market share and thrive.

“Unbanked banks” suffer from tougher KYC rules

Senior transaction banking executives have called for a political discussion to resolve the issue of emerging market access to banking services caused by the reduction of the correspondent banking services network.

Better late than never: businesses should still sharpen up for SEPA

While many large organisations have already planned and delivered their SEPA compliance, smaller and mid-sized firms have woefully underprepared for the deadline. Banks and payment organisations need to be prepared for a certain amount of confusion and resistance from UK customers who may not understand the reasons for the change, and may be reluctant to put the necessary changes into effect.

Mobile Solutions Can Assist Underbanked Consumers

According to a report from the Federal Reserve Bank of Boston, innovative mobile banking features can help underserved consumers obtain safe, secure and convenient options that foster financial inclusion.

Retailer Group to Appeal Card Fee Settlement

In the latest development of the ongoing credit card interchange fee dispute between merchants and Visa and MasterCard, the National Retail Federation (NRF) has appealed a $5.7 billion settlement with the payment card networks.

Growth under threat from new Basel III, EMIR, Dodd-Frank regs

Regulation is driving a structural shift away from capital markets and investment banking towards transaction banking – but even this hint of opportunity could be under threat, according to senior financial services panellists speaking at the BAFT IFSA conference in London this week.

U.S. Appeals Court Panel Hears Arguments on Interchange Rate-Cap Dispute (Jan. 21, 2014)

Three judges for the U.S. Court of Appeals in D.C. convened last Friday to ask questions of lawyers representing debit card issuers, the Federal Reserve and merchants, as the panel weighs the Fed’s appeal of a lawsuit vacating its rule capping debit interchange rates at 21 cents in 2011, in accordance with the Durbin Amendment in the Dodd-Frank Act.

Getting personal: banks must brace for change

Major global banks need to grasp social networks, cloud computing, user-generated content, personalisation, contextual information and gamification if they are to maintain a competitive edge and stay connected with customers. But they also need to ensure their innovations are transmitted thoroughly to all employees, according to panellists at the BAFT IFSA conference in London on Monday.

Five Minutes with First Data

Paybefore chats with First Data’s Ben Love to get some insight into the company’s recent moves, as well as the future of payments.

ECB says February SEPA deadline can be met

The European Central Bank has released statistics that it says show that migration to the Single Euro Payments Area “gathered pace strongly” in December and urged market participants not to relax in their migration efforts. Earlier this month the European Commission announced a six-month extension past the 1 February deadline by which time all payments […]

TD Bank Launches Teen Card (Jan. 16, 2014)

TD Bank, the Cherry Hill, N.J.-based subsidiary of The Toronto-Dominion Bank, has launched a Visa-branded GPR prepaid card for teenagers—giving them the ability to make purchases in stores and online and enabling parents to track spending and set limits.