UK’s Money and Pensions Service seeks new tech leadership for digital transformation
The UK’s Money and Pensions Service (MaPS) is looking for senior tech leadership, with vacancies for the chief operating officer (COO) and chief digital and information officer roles.
MaPS is an arm’s-length body sponsored by the UK’s Department for Work and Pensions, established in early 2019.
Its statutory objective is to develop and co-ordinate a national strategy to improve people’s financial capabilities. The service provides impartial, free money and pensions guidance directly to consumers online and by telephone.
It also engages with HM Treasury on policy matters relating to financial capability and debt advice.
“We believe a financially healthy nation is good for individuals, communities, businesses and the economy,” MaPS states.
“As the largest single funder of free debt advice in England we helped well over a million people with debt advice, money guidance and pension guidance over the last year.”
It is currently advertising for the two aforementioned roles, with annual salaries up to £149,500 each and a closing application date of 6 March 2022.
“As COO, you will be responsible for our end-to-end systems approach to service delivery, leading relationships with the partners we commission services to as well as our own in-house operational capability,” the advert says.
“You will ensure that our customer-facing services are operated efficiently, effectively and with value for money, leveraging the opportunities presented by digital solutions within a multi-channel offering.”
The company adds that the COO will also “have an organisation-wide role in driving culture, behaviours and corporate initiatives in support of MaPS’ wider vision”.
Currently, MaPS’ COO is Alex Connolly, a retail banking and pensions industry veteran, having worked for TSB Bank, Barclays, Aviva and The Pensions Trust. He’s been with MaPS for around two and a half years.
The company’s chief digital and information officer “will drive the leadership and management of data, digital and technology”.
MaPS explains: “You will be responsible for leading on major initiatives related to technology and digital transformation across MaPS, including how we work together as an agile and innovative organisation who work for consumers.
“You will develop and implement a digital-first approach to service delivery, working closely with colleagues at all levels of the organisation to ensure consumers benefit from the full range of opportunities presented by digital solutions.”
MaPS’ current chief information and digital officer is Eileen Pevreall, who has been working in the professional services, energy and transport sectors over the past 20 years. She’s been with MaPS for just over two years.