What the Fintech? | S.2 Episode 18 | Are you being self served?
Matt Phillips, vice president and head of financial services for UK and Ireland at Diebold Nixdorf, joins us for this latest episode of our What the Fintech? podcast.
In our news section we discuss the phasing out of the magnetic stripe by Mastercard, planned for 2033 and kicking off in the next few years. We also have a chat about the growing user numbers buy now, pay later (BNPL) firm Klarna is managing to rack up in the US market.
For our main discussion section we talk about self service banking, and what exactly that means in 2021. When it comes to meeting customer needs people are diverse. Is it better to specialise or generalise, and what is the utopian ideal?
Stay tuned for the end of the show, where we discover what buzzword Matt wants to lock away in our Fintech Jail!