News


CFPB Takes Aim at Lack of Checking Account Options for Consumers

The CFPB announced today a three-prong approach to ensure consumers are receiving a fair shake regarding checking account access. But what may surprise many in the prepaid industry is that the agency also is providing information to consumers about the prepaid option.

EU Commission, U.S. Reach New Privacy-Shield Agreement (Feb. 2, 2016)

Shortly after the original deadline to reach an agreement expired on Sunday, the EU Commission and the U.S. have agreed to a new Safe Harbor deal. The new framework will protect the fundamental rights of Europeans when their data are transferred to the U.S. and ensure legal certainty for businesses, according to an EU Commission announcement.

EU Eyes New Virtual Currency, Prepaid Regs, Transaction Monitoring (Feb. 2, 2016)

European Union leaders are calling for tighter regulation of prepaid cards and virtual currencies to restrict terrorist financing and anonymous payments. The European Commission—the executive arm of the EU—also said it will consider launching an intra-EU version of a transaction monitoring agreement that has since 2010 helped detect the movement of funds by terrorists between the U.S. and EU.

CFPB: Prepaid Complaints Down in December (Feb. 1, 2016)

Prepaid cards continued to comprise just a tiny percentage of the consumer complaints received by the CFPB, according to the agency’s latest monthly complaint “snapshot” report. During the month of December 2015, the CFPB received a total of 230 prepaid-related complaints (out of 20,388 total complaints), down 11 percent from the 257 complaints it received in November.

Mobile ATM Withdrawals Coming to BofA, Wells Fargo, Chase (Feb. 1, 2016)

Apple Pay is on its way to thousands of ATMs across the country, as Bank of America and Wells Fargo reportedly are working on integrating the mobile payments service into their ATMs. Meanwhile, Chase soon will roll out ATMs that offer cardless withdrawals via the bank’s mobile app.

Rob Binns to join Misys as chief financial officer

Financial software provider Misys has appointed Rob Binns as its chief financial officer. Binns joins Misys from HP where he was head of treasury and investor relations. He joined Hewlett-Packard in 2007 from Mercury Interactive and has held a number of senior finance positions in the company including VP Software Field Operations and VP Investor […]

Hassan named chief digital officer at Morgan Stanley Wealth Management

Morgan Stanley has appointed Naureen Hassan as chief digital officer for Wealth Management, a new position in which she will lead the strategy and marketing of digital tools and platforms serving the firm’s 16,000 financial advisors and 3.5 million clients. Naureen Hassan served most recently as executive vice president, Investment Services Segments and Platforms at […]

Nasdaq sees tech revenues climb

Market operator Nasdaq has seen revenues from its technology sales increase, with its Technology Solutions division, which makes up 27% of total net revenues reach $146 million in the fourth quarter of 2015, up from $4 million from the fourth quarter of 2014. The exchange’s Market Technology unit, which accounts for 13% of total net revenues, […]

AppDynamics selected by UBS as bank goes digital

Global investment and private bank, UBS, has signed an agreement to expand its use of the AppDynamics Application Intelligence Platform across its critical applications to supports its digital transformation initiatives. “Using AppDynamics we have been able to improve the speed at which we identified and remediated application issues, as well as avoid incidents in the […]

TSYS Makes $2.35 Billion Merchant Service Play (Jan. 27, 2016)

TSYS continued its push to expand its role in the payments value chain with a big move in the merchant services space, reaching a definitive agreement to acquire merchant solutions provider TransFirst for $2.35 billion from current owner Vista Equity Partners.

Report: Fraudsters’ Test Runs Surged in Q4 2015

Cybercriminals could be ramping up their attacks on financial services providers, according to a new study. The fourth quarter of 2015 saw a tenfold increase in “bot attacks”—essentially test attacks meant to gauge the security of targeted systems—according to the report by ThreatMatrix, a San Jose, Calif., cybersecurity company.

Electronic payment volumes and security fears rocket

A survey of more than 3,700 IT security practitioners from more than a dozen major industry sectors found 54% of those firms surveyed had a security or data breach involving payment data, on average four times in past two years.​ The research, independently conducted by the Ponemon Institute on behalf of digital security firm Gemalto, also […]

DTCC: Blockchain is “once-in-a-generation opportunity”

In a new whitepaper, the US post-trade infrastructure provider Depository Trust and Clearing Corporation (DTCC), has voiced its belief that the financial services industry “has a once-in-a-generation opportunity to reimagine and modernise its infrastructure” by employing blockchain in a coordinated manner. Blockchain is the transaction model used to transfer ownership of crypto-currency bitcoin. It was developed […]

FTC: Big Data Practices Could Violate Federal Laws (Jan. 25, 2016)

Big data has proven to be a useful tool for retailers and financial services providers seeking to identify customer habits and preferences—but federal regulators are warning that certain uses of consumer information may potentially violate consumer protection laws.

RAI Stone Analytics adopted by Americana Community Bank

Americana Community Bank (ACB) is working with RAI Stone Group, the provider of the RAI Stone Analytics platform to supports its small-to-medium business (SMB) teams, which focus on organisations employing between one and 100 people. “Using this service is adding significant, measurable return-on-investment (ROI) that might have happened over time, sure. But we didn’t see […]

‘Smart’ CRM sees investment from HSBC

Cognitive computing specialist CustomerMatrix, a co-founder of forum Cognitive Computing Consortium, has closed US$10.5 million in Series-B funding. The investment, one in a series of investments in artificial intelligence-like technologies in 2016, was led by HSBC, with participation from Aster Capital, and existing investors Newfund and True Global Ventures. CustomerMatrix, which offers a predictive engine called […]

Swift payments innovation initiative gains ground as 45 banks sign up

A total of 45 banks including Barclays, Citi, Deutsche Bank and many others have signed up to a new payments innovation initiative headed by Swift, which is due to launch early next year. Announced in December, the initiative aims to dramatically improve the customer experience in correspondent banking by increasing the speed, transparency and predictability of cross-border payments.

‘Modular’ financial services set to benefit consumers

Financial services are becoming “modular”, with digital distribution platforms, new product providers, alternative sources of capital and a growth in outsourcing likely to reshape the industry, according to a new report by global management consultancy Oliver Wyman.