DBS and digitalisation: what the West can learn from the East
“Meaningful innovation is the true litmus test,” says DBS’ Shee Tse Koon.
News, intelligence and resources on the global fintech industry including topics such as chatbot.
“Meaningful innovation is the true litmus test,” says DBS’ Shee Tse Koon.
Fargo will leverage Google Cloud’s conversational AI platform Dialogflow to offer personalised banking tips.
Intelligent virtual assistants powered by cutting-edge conversational AI are creating the future of banking experience.
Carroll will oversee the development of technology, supporting Bankjoy’s digital service ecosystem.
Digital resolution of customers’ inquiries can drive significant cost savings for banks.
The latest recipients of funding in the US fintech space.
AI has had an immediate impact on how customers engage with financial organisations.
Together, Eltropy and POPi/o serve more than 400 credit unions in the US.
Clickatell says chat is the largest digital platform in the world, with 7.7 billion users.
As we rush headlong into virtual worlds in the metaverse, the concept of digital twins will become more conspicuous.
Social and messaging are well on their way to become mainstream contact centre channels.
Utilising the cloud can help banks get customers to the right person at the right time.
We ought to abstract tech away from the schema and focus solely on people.
An investment manager’s battle to receive his $90,000.
The more intelligent collections virtual agents are, the more positive an impact they can have.
These testing challenges inherent to AI systems are compounded by data access issues.
FinTech Future’s weekly news round-up.
The additional $7 million came from Napier Park Financial Partners.
But first, banks need to de-silo their data and create a single data universe.
Clearly, these desktop application integration platforms need to evolve too.
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Open banking is more than a one-off API. It’s a complete API strategy. Learn the 5 key benefits.
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Talk with a robot for all your banking needs.
The Series B round brings the Ann Arbor, Michigan-based fintech’s total capital to $60 million.
Practical steps and examples of how to deliver differentiated, superior customer experiences.
Tealium’s AudienceStream platform connects customer data in one place.
Revolutionising call centres, and harnessing AI to address challenges such as the demise of Libor.
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In our rush to digitally transform, it seems we’ve tried to automate the human, rather than humanise technology.
Learn how to integrate AI into your organisation with this SAS white paper
The sector should fall in love with tech that will bring it closer to customers, creating collaboration and trust.
Learn how to increase customer lifetime value, customer retention and reduce costs
Bank’s Propel Venture Partners leads Series A in Charlie chatbot.
Where can the artificial intelligence tech have the greatest impact?