UK


Lloyds, Halifax and NatWest customers hit by online banking glitch

The customers of Lloyds, Halifax and NatWest have all been affected by an online banking glitch that is preventing access to accounts and making payments disappear. The problems, which are not good at any time, have been exacerbated by the fact that today (28 April) is a payday for many in the UK, and 1 […]

One hand clapping for TSB’s new mobile app

TSB has begun to roll out its new mobile banking app – the first service built by its new Proteo IT platform. It says the app has been built from scratch – with a new user interface. Features include access through fingerprint and one-hand navigation for the most-used transactions. It is available for both AndroidTM […]

Certua to launch robo life insurance service in UK

UK-based start-up Certua plans to launch a robo life insurance service in Q3 of this year – with the aim to create products and services that can auto adjust based on customer need. Using open data, it will provide real-time personalisation of financial solutions, and “ongoing recommendations” for its customers. This means one insurance policy […]

Starling Bank taps Pay by Bank app for mobile boost

Teaming is pleasing to Starling Bank as it reveals another partnership with the use of VocaLink’s Pay by Bank mobile payment app for its customers. This development follows quickly on from the challenger bank cosying up with Moneybox to give its customers access to a suite of saving and investing tools. In fact, it was […]

Swift Business Forum London 2017: Thrive or survive for UK financial services?

Despite the drama of Brexit the UK finserv industry has the “critical mass” to stay in its pole position – was one view from the Swift Business Forum London 2017. At Tobacco Dock in the East End of London, blockchain didn’t dominate like last year, but the spectre of the UK’s divorce from Europe did. […]

Report: accelerators speed up UK fintech growth

We’re travelling at the speed of light, that’s why we’re on a news site. The UK’s fintech scene is chock-full of sweet accelerators and incubators – powering the industry ever onwards. In their 76-page report, “Business incubators and accelerators: the national picture”, the UK Government and innovation foundation Nesta paint a pleasant portrait of energy […]

Harrods Bank up for sale

UK-based high-end department store Harrods is to sell its banking business, Harrods Bank.

UK’s Financial Conduct Authority champions consumer

The UK’s Financial Conduct Authority (FCA) is calling for an end to consumer vulnerability and more access to financial services in its plans for 2017. In a speech today (18 April) by Andrew Bailey, chief executive of the FCA, the publication of its corporate documents and its role and goals were all outlined. Bailey says: […]

Lloyds says Hello to Microsoft Windows 10 biometrics

Lloyds is working with Microsoft to test biometric authentication for customers logging into their Lloyds, Halifax and Bank of Scotland internet banking sites. The three organisations will use Windows Hello to get access to Windows 10 devices using a fingerprint or facial recognition. Devices will recognise the user, “rather than having to remember an assortment […]

Savings get real with Starling Bank and Moneybox

UK challenger bank Starling has teamed up with Moneybox to give its customers access to a suite of saving and investing tools. Starling says it is the first digital challenger to join the list of banks supported by the Moneybox app for its “round ups” feature. The service will be available to Starling customers at […]

UK regulators call for PSD2 feedback

The UK’s Financial Conduct Authority (FCA) and Payment Systems Regulator (PSR) are calling for input on their approach to applying the second EU Payment Services Directive (PSD2). PSD2 is required to be in place in the UK by 13 January 2018, and the nation’s HM Treasury will transpose PSD2 into UK legislation in the Payment […]

Deputy editor replaced by robot

Banking Technology’s deputy editor, Antony Peyton, has been replaced by an artificial intelligence (AI) powered robot – paving the way for scintillating journalism free from acidic remarks and unfettered bouts of sarcasm. With the relentless rise of AI and robots, it was only a matter of time before a journalist would be thrown on the […]

Quash the queue with WoraPay’s Masterpass coup

We all love food and drink, and mobile service WoraPay has got in-sync and integrated Masterpass, the digital payment service from Mastercard. WoraPay’s service allows customers to buy food and drink, and pay in advance with their mobile. This means customers can order their morning coffee or tea (or whisky if you have a crappy […]

Fintech boosts UK economy by £6.6bn

Oh UK fintech firms, you pretty things. The industry brings £6.6 billion to the nation’s economy, employs 61,000 people, and was showered with praise at the UK government’s inaugural International Fintech Conference in London. At yesterday’s event (12 April), Chancellor of the Exchequer Philip Hammond, like any smart politician, latched himself like a limpet onto […]

Fintech outside London – part 1

There is no smoke without fire. The “big smoke”, as London is colloquially known, has been creating a fire of innovation in the financial technology space for years, but there are other UK fintech centres in the Southwest; Cardiff; Manchester/Leeds; and Edinburgh/Glasgow that create their own heat.

UK’s Financial Conduct Authority calls for blockchain feedback

The UK’s Financial Conduct Authority (FCA) is calling for feedback on the potential for future development of distributed ledger technology (DLT) / blockchain in the markets it regulates. It says it is “particularly interested to explore where the balance of risk and opportunities may lie” for DLT and wants to boost innovation that advances it […]

UK challenger Redwood gets banking licence

Redwood Bank, a new UK-based SME challenger, has secured a banking licence following approval from the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA). As Banking Technology reported in October last year, Acorn Financial Partners (AFP) submitted a banking licence application. Now that it has authorisation, AFP is called Redwood Bank. Redwood says it […]

Bank of England implicated in Libor rigging by secret recording

A secret recording that implicates the Bank of England (BoE) in Libor rigging has been uncovered by the current affairs programme, BBC Panorama. Libor (London Interbank Offered Rate) is used by banks to set prices of financial products. Last year, several ex-Barclays workers were found guilty of manipulating the Libor interest rate between 2005 and […]

Woes for Wonga with data breach

UK-based payday loan company Wonga says there may have been illegal and unauthorised access to the personal data of some of its 270,000 customers. In a statement, the firm says information stolen may have included one or more of the following: name, e-mail address, home address, phone number, the last four digits of a card […]

UK and India strengthen fintech ties

A team of British politicians and fintech business leaders are in India as they seek to strengthen trade and investment between the two nations. At the 9th UK-India Economic and Financial Dialogue, held today (4 April) in Delhi, the UK’s Chancellor of the Exchequer, Philip Hammond, and the Finance Minister of India, Arun Jaitley, discussed […]

Visa brings more action to Amazon transactions

Visa says it has become the first card network to give its UK commercial account holders a comprehensive view of their Amazon Business purchases. The new transaction data, available to Barclaycard, Citi, HSBC, and Lloyds Bank account holders, provides line-item details on all purchases for Amazon Business customers and integrates with reconciliation tools. Kevin Jenkins, […]

Lloyds standing small with new micro-branches

Not only is Lloyds cutting branches across the UK, it is now making them smaller in size. With the well-known rise in digital banking, the bank has plans to introduce micro-branches. This means no counters, and two members of staff with mobile tablets to help customers who dare walk into a branch. A spokesperson for […]

Mortgage Gym muscles into UK market with robo-adviser launch

The “world’s first, regulated mortgage robo-adviser” Mortgage Gym will be launched in the UK in the coming months – offering online applications in 15 minutes. The service is regulated by the UK’s Financial Conduct Authority (FCA), is free and combines robo- and live-broker advice. Mortgage Gym says its network allows brokers to acquire customers independently, […]

UK’s Financial Conduct Authority gets persistent on credit card debt

Credit card firms have come in for a kicking as the UK’s Financial Conduct Authority (FCA) has proposed new rules to help customers who are in persistent debt. This move follows the FCA’s study of the UK credit card market, which found “significant concerns” about the scale, extent and nature of problem credit card debt. […]

Don’t get miffed, get MiFID II authorisation

The UK’s Financial Conduct Authority (FCA) has published its near final rules on the Markets in Financial Instruments Directive (MiFID) II and encourages firms to submit applications for authorisation. These rules include changes to the trading of financial instruments – such as issues affecting trading venues, transparency of trading and algorithmic and high frequency trading. […]

Financial fraud fools UK out of £769m

Impersonation and deceptive double-dealing play their mischievous part in creating massive amounts of financial fraud in the UK. According to figures from Financial Fraud Action UK (FFA UK), losses across payment cards, remote banking and cheques totalled £768.8 million in 2016, an increase of 2% on the previous year. Katy Worobec, director of FFA UK, […]

AlgoMe brings Tinder touch to asset management talent hunt

AlgoMe, a London-based start-up offering career development and job placements in asset management, has launched its beta phase. The firm says it’s “rather like a dating app in that you get to determine if the match is right for you before your data is shared”. The web and mobile-based membership community is led by CEO […]

CASS plays Casanova to CMA’s current account commitments

The UK’s Current Account Switch Service (CASS) says it meets one of the commitments set out in response to the Competition and Markets Authority’s (CMA) final report into retail banking. As Banking Technology reported in January, the CMA accepted undertakings from the Bacs payment scheme, which owns and manages CASS, that commit it to delivering […]

Image is everything for VocaLink and UK’s new cheque tech

VocaLink and BancTec, a part of SourceHOV, a provider of enterprise information management (EIM) and transaction processing solutions, will build the UK’s new image-based cheque clearing system. As Banking Technology reported this month, the Cheque and Credit Clearing Company (C&CCC) launched the industry-wide system to speed up processing for customers across the country. Paul Stoddart, […]

HSBC and First Direct to get VocaLink Pay by Bank app

VocaLink’s Pay by Bank mobile payment app will soon be available to customers of HSBC and its subsidiary, First Direct. Pay by Bank app, created by VocaLink’s payment innovation team Zapp, enables people to make “digital debit” payments for goods and services via their banking app, with payment made directly from a current account. HSBC […]

UK’s Financial Conduct Authority selects Cognizant for tech revamp

The UK’s Financial Conduct Authority (FCA) has chosen Cognizant for an overhaul of its core IT applications and quality assurance processes related to the agency’s market surveillance, supervisory analysis, reporting and risk management functions. This three-year agreement builds on the FCA’s ongoing relationship with Cognizant which began in 2011, when it was selected as one […]

Square launches in UK

San Francisco-based payments specialist Square has landed in the UK. This is the fifth market for Square, following the US, Canada, Australia and Japan.

Infographics: the new £1 coin

It’s infographics time! This nifty infographics, created by Mastercard, outlines some interesting facts and figures about the new £1 coin, compared to the old one (introduced back in 1983).

The Monday mindset: 27 March 2017

Fintech zeitgeist! Every Monday, we might look back at last week; look ahead to this week; share a few thoughts (our own or others); or discuss anything that catches our eye. This week, Kate Bolton, head of PR and communications at Temenos, explains “Collaboration for Good” – the world’s first banking industry charity challenge. Collaboration, it […]

House of Lords calls for action on UK financial exclusion

The House of Lords Financial Exclusion Committee is calling for the UK Government, the Financial Conduct Authority (FCA) and banks to give greater priority to tackling financial exclusion. In its new report, “Tackling financial exclusion: A country that works for everyone?”, the Lords want an end to the “scandal of the poorest being excluded from […]