Webinar | 7 December 2023: Beyond the hype – exploring the real-world use cases for AI in financial services
Register for free now!
Date: Thursday, 7 December 2023
Time: 2:00 PM Greenwich Mean Time
Artificial intelligence (AI) has exploded in popularity over the last year, with businesses across industry sectors exploring new ways to tap into the wealth of possibilities offered by the technology.
However, amid the surge of new AI-powered offerings and potential use cases popping up, it can be difficult to separate the reality from the noise. In this FinTech Futures webinar, a panel of industry professionals from HSBC, IBM and NatWest Group will look beyond the hype and assess the current state of play in the AI landscape and how the technology is being used to solve real-world problems in the financial services arena.
Watch this free webinar to discover:
- How banks and fintechs are currently leveraging AI to solve real-world problems.
- The importance of ethical AI and how firms can ensure transparency and fairness in their AI initiatives.
- The key benefits and misconceptions about AI in financial services.
- How to overcome the challenges that exist in implementing AI and how businesses can keep up with the rate of technological change.
- The exciting new applications of AI to watch out for in the near future.
Sign up below and join us for what’s sure to be a fascinating deep dive into the world of AI in financial services.
Speakers of the “Beyond the hype – exploring the real-world use cases for AI in financial services” webinar:
Edward J. Achtner
Head of the Office of Applied Artificial Intelligence at HSBC
EJ leads HSBC’s Office of Applied Artificial Intelligence (OAAI). The OAAI focuses on the development and commercialisation of cutting-edge, responsible, and ethical AI capabilities and products for the Global Commercial Bank (CMB), Global Bank and Markets (GBM), and other businesses and functions. This includes emerging technologies related to Generative AI and Large Language Models (GAI/LLM).
In addition, the Office collaborates, or leads, on broader HSBC Group Artificial Intelligence initiatives.
Previously, EJ was the Global Head of Wholesale Digital Architecture directing a wide range of strategic initiatives across agile/value stream transformation, business architecture, programme remediation, and technology deployment.
Prior to joining HSBC, EJ spent 15 years at Bank of America where, in his last role, he led its retail banking digital platforms (innovation, mobile, desktop partnerships, and digital design).
General Manager of Financial Services, Global Industries, IBM Technology
John Duigenan is General Manager of Financial Services and a Distinguished Engineer at IBM Technology. His mission is to accelerate clients’ value creation using IBM Technology, leveraging initiatives and use cases that are strategic and applicable across the global financial services industry.
In his current role, John leads by example as a hands-on technologist. Since joining IBM in 1998 in the UK, he has held technical and business roles spanning the entire product and implementation lifecycle, with extensive development, service and technology leadership. He has led multi-billion-dollar transformation programmes for IBM’s customers.
John is based in New York City and travels globally. He is an Out Executive and active mentor within IBM’s LGBTQ+ community. Additionally, he is a senior member of the Americas Distinguished Engineer Board.
Head of Digital, Commercial & Institutions, NatWest Group
Jonathan leads the digital distribution for the Commercial & Institutions franchise within NatWest Group. The franchise represents more than 50% of Group revenue and profits and consists of four customer segments: Business Banking & International Retail, Commercial & Mid-Market, Large Corporates & Structured Finance, and Financial Institutions. The four segments cover the full range of businesses from start-ups and micro business through to the largest multi-nationals and financial institutions.
Jonathan is accountable for meeting all the segments’ needs through digital distribution channels that include: Business Banking Mobile and Online Bank serving the needs of SMEs; Bankline and Bankline Mobile serving the CMM, CBSF, and FI segments; and Bankline Direct, NatWest Group’s host to host channels. Jonathan is also accountable for channels such as Public Web, Cora (chatbot), web-chat, AutoPay, AutoPay Plus, and TrustAssured.
Jonathan started his career in consulting before moving into financial services with Lloyds Banking Group in 2002, before separating with TSB. He has been at NatWest Group for the last five years.
Editor, FinTech Futures
Paul Hindle is editor at FinTech Futures. He has over seven years’ experience in editorial, production and management roles for print and online publishing companies.
He was previously News Editor for a global technology news start-up and has overseen the production and publication of over 500 books for two market-leading academic and technology publishing houses.