Analysis


Infographics: the most exciting thing about bitcoin isn’t bitcoin

Bitcoin is a cryptocurrency, but the blockchain protocol behind it can be used for a variety of non-currency purposes. People are using the blockchain to develop everything from ride-sharing services to voting applications to cloud storage. This nifty infographics sums up how the blockchain protocol works and how it’s being used. Source: Who is hosting this?

Storming the banks

Traditional banking has taken quite a beating in recent years as more and more customers prefer to handle their banking needs digitally rather than be bogged down by paperwork or wait in lines at a physical bank. In a bid to meet developing customer expectations, many banks have begun offering web-related services such as e-deposits, […]

Dear banks, social media doesn’t have to be scary

Dear Banks, how’s it going? If you’re reading this, you must be on social media, or you’re at least checking the internet. That’s great. I’ve been meaning to write this letter for a long time. The first thing you should know is that I think you’re really important. Sure, I might like to joke about […]

Do banks need IT expertise at the board level?

Technology is the most important agent of change today; hardly any industry is immune to both its value-creating and disruptive potential. However, in an April 2011 survey of corporate directors by McKinsey Quarterly, more than half said their boards had only one technology-related discussion a year, or none at all. Since then, the situation has […]

Viewpoint: A Modern Magnifying Glass for IVR Performance

If you’re not analyzing your cardholders’ IVR interactions, you’re missing an opportunity to improve their experiences and engender loyalty. IVR design based on insights from previous interactions is crucial, particularly in prepaid where cardholders rely heavily on customer service.

Peering into peer-to-peer: lack of understanding affecting post-IPO prices

Mike Lobanov, partner at Target Global, takes a look at the recent fluctuations in Lending Club’s share price to assess the impact on the peer-to-peer (P2P) industries. The P2P lending platform Lending Club is proudly the largest platform of its kind in the US. Founded in 2007, it successfully raised in excess of $390 million […]

Industry: Report on Tax Refund Delays Misses Mark

A recent report claiming that heightened anti-tax fraud efforts have led to taxpayers suffering delays in receiving refunds via prepaid cards mischaracterizes the situation, industry observers say.

Cash is still king but “uneasy lies the head that wears a crown!”

Even as I am prepping for my next industry event, observations from the last conference I attended continue to permeate my thoughts. The ATMIA US Conference that was held in New Orleans only recently and yet, three items continue to have me thinking about the durability, indeed longevity, of some of the points raised. In […]

Watch out EBA, Swift and Visa – here comes Masterlink!

MasterCard’s planned acquisition of VocaLink has the potential to create a new payments powerhouse in Europe and beyond. Tom Hay, head of payments, Icon Solutions, explores the possibilities. The news of the planned acquisition broke a few days after the Payment Systems Regulator’s (PSR) recommendation that banks divest their ownership of the company. I’m sure […]

Labs’ labour lost: forget fin, forget tech, focus on the client

Not a day seems to go by without another innovation of fintech announcement from a bank. While most have now dabbled in an incubator, accelerator or a lab here, and a fintech investment there, they all have one thing in common, argues Leda Glyptis, director at Sapient Global Markets. And that is a lack of tangible […]

Challenger banks must strike the right balance between mobile and card

NFC mobile payments continue to grab headlines, but to really drive uptake and ensure full market coverage, combining contactless cards with next-gen mobile banking apps is surely the right way to go for 2016’s challenger banks, says Paul Underwood, MD of Thames Card Technology. Much has already been said about the opportunity for challenger banks to […]

Viewpoint: What’s the Best Route to Market in Europe?

Europe is the largest single market in the world and an attractive proposition for most payments businesses looking to expand, but you do need to look at the different options available and determine the best route to market for your own firm.

Marketing banking products with API: now a reality

Promoting financial products is a very challenging task. Konstantin Rabin, head of marketing at Kontomatik, suggests how a bank can improve its marketing efforts by leveraging API technologies. A financial services marketer needs to at least combine the benefits of the offer with a sense of security. Needless to say, the larger the offered benefits are, […]

Fundamental Review of the Trading Book: analysing the impact

Exactly who is affected as a result of the Fundamental Review of the Trading Book (FRTB)? Xavier Dubois, senior risk and finance specialist for EMEA at Wolters Kluwer, explores the subject. Earlier year, the Basel Committee on Banking Supervision (BCBS) set out the long awaited revised standards for minimum capital requirements for market risk. We […]

Digital banking can be fun

Less than one in three customers now trust their bank or insurer, according to a 2014 research by PwC Financial. Banks are not only suffering from deep consumer mistrust, but they are also seen as stuffy, slow-moving relics of the pre-digital era. Antony Bream, UK managing director at Crealogix, argues that all that can be changed […]

Fed: Small Banks Not Feeling the Hurt from Debit Interchange Limits

Despite some claims from the banking industry that small banks may be at a competitive disadvantage in a post-Durbin Amendment interchange environment, a new Philadelphia Fed report suggests that banks with less than $10 billion in assets have not suffered from the Durbin Amendment, which capped debit card interchange for larger financial institutions.

Infographics: the state of fintech industry as we know it

Who, what, where, when of the fintech industry today – this excellent infographics pulls together plenty of useful data, from top specialists, unicorns and start-ups to geographies and M&As.   Created by Savvy Beaver and Call Levels.

Big data analytics and its many uses

There are many uses of big data analytics by financial organisations to meet evolving regulatory and compliance requirements, Swift Institute reveals in its recent paper, “The Role of Big Data in Governance: a regulatory and legal perspective of analytics in global financial services”. The paper cites two case studies as examples of how these analytical […]

Mine that data to keep that customer

What does the future of loyalty hold and what is the role of big data in it? Christopher Evans, director at Collinson Group, shares some key insights. The fervour for big data analytics sweeping through retail bank boardrooms at a global scale is intensifying as corporate strategy prioritises a shift towards true real-time intelligence. This […]

Turning financial messaging data into business profit

Long considered an impenetrable space dominated by a few, the financial services industry is currently riding a giant wave of entrepreneurial disruption, disintermediation, and digital innovation. Recent industry developments such as the regulatory pressure as well as the criticality of business intelligence (BI) and customer experience are impacting banks more than ever before. Financial institutions […]

What Apple’s encryption fight means for payments

The gloves have come off as Apple digs in its heels against the FBI’s request to create a backdoor to the iPhone. We asked payments experts what might be at stake for mobile payments in this encryption battle.

Securities Financing Transactions Regulation: danger signs

The aims of the Securities Financing Transactions Regulation (SFTR) may be laudable – but how much difference will some of the changes really make, other than create another operational burden? As Tracy Dilks, senior consultant, and Akber Datoo, founder and managing partner, D2 Legal Technology, suggest, the regulator might as well put a sign in […]

Payments in 2016: a pivotal year

With challenges across the board, banks will have their work cut out to keep up with the changing world of payments in 2016. It is shaping up to be a pivotal year for the payments industry as regulation, new technology, major infrastructure overhaul projects and security issues combine to reshape the landscape. According to a […]

CFPB Makes First Data Security Enforcement against Dwolla

The CFPB has hit online payments provider Dwolla with an enforcement action over what the agency describes as misleading claims the company made about customers’ data security and the risks of using Dwolla’s online system. The action is the CFPB’s first enforcement related to a data security issue, the agency said.

Client lifecycle management solutions: build or buy?

Mark Bands, head of product & regulatory intelligence, iMeta Technologies: When speaking with prospective financial institution customers of our client lifecycle management (CLM) platform I am surprised at how often an “in-house” build solution has either already been chosen or is being seriously considered as an option. Surprised, that is, that firms’ in-house technology functions are confident […]

Digitising risk data architecture reporting

Can applying semantics make BCBS 239 reporting consistent and comparable across all regulatory bodies? Rupert Brown explores the options when best practice isn’t good enough… Regulatory vagaries and the punitive fines make these tense times for bank risk officers. On the one hand, regulators are asking for a whole lot of architectural work to be […]

CFPB’s Latest Complaint Report Spotlights Prepaid

The CFPB’s latest consumer complaint report is out, and this month the agency took a closer look at prepaid-related complaints. Even though the agency says prepaid complaints “spiked in recent months,” such complaints continue to comprise a small fraction of the issues brought to the bureau’s attention.

Sen. Rounds Calls on CFPB for Cost-Benefit Analysis for Benefits Cards

As the CFPB prepares to release its final rule on prepaid accounts—expected this month—U.S. Senator Mike Rounds (R-S.D.) is urging the agency to conduct a cost-benefit analysis on how the rule would affect government benefits cards and potentially increase taxpayer costs.

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