Webinar: Digital identity verification – reducing friction in online account opening
COVID-19 has caused an accelerated shift from branch account opening to digital account opening. But the challenge for many financial institutions is that there is friction in the online account origination process, especially when it comes to identity and authentication.
This friction often causes consumers to abandon the account opening process at a traditional financial institution for a digital-first institution with a more seamless experience.
Join this webinar by FinTech Futures, in association with OneSpan, to hear industry experts discuss how financial institutions can eliminate friction to drop abandonment rates and increase account funding.
- What trends have been identified in the last year and how will this change consumer behaviour and expectation.
- How financial institutions are experiencing the shift from branch-based to digital account opening.
- The impact of current identity verification methods on abandonment and funding rates.
- Best practices for reducing friction in the digital account opening process.
Bryn is a passionate product marketer with nearly ten years of experience in the IT space. As Senior Product Marketing Manager at OneSpan, he is responsible for the go-to-market strategy for OneSpan Identity Verification. Driven by a great customer experience, he works to evangelise identity verification as a means to mitigate fraud while helping financial institutions stay competitive in market.
Alex Hamilton is deputy editor at FinTech Futures. He has been reporting on the financial technology sector for more than five years across a variety of industry publications and has written extensively on digital transformation, cybersecurity, and enterprise technology. He holds a masters degree in ancient history from the University of Nottingham.
CLICK HERE TO REGISTER FOR THIS FREE WEBINAR
25 MAY, 17:00 BST