Hampshire Trust Bank picks DPR platform to outfit origination
UK-based Hampshire Trust Bank (HTB) has selected DPR’s Savings platform to outfit its origination and servicing operations.
The new partnership will see HTB replace its long-standing legacy savings platform with the DPR solution, which has been supplied by another domestic vendor, Phoebus Software, FinTech Futures understands.
DPR says the bank wanted to reduce the onboarding costs and remove manual work processes for staff.
HTB launched in 1977 and moved into the banking space in 2014. It provides asset finance, property finance and commercial mortgages to UK customers. The bank also offers savings accounts to individuals and businesses.
HTB signed a deal with MatsSoft in 2017 to develop its digital customer experience offering. Since then it’s also picked up deals with Ping Identity for customer experience and Centelli for robotic process automation.
“The deployment of the best in digital and customer solutions are at the heart of our ambitious expansion plans,” says HTB’s savings director, Stuart Hulme.
“Our partnership with DPR will ensure we can meet our ambitious plans by enabling us to serve customers better and by upgrading our operational capability.”
DPR’s Savings solution is cloud-based and includes multi-channel access via desktop and mobile devices, back-office automation and integration.
Nick Lawler, sales director at DPR, describes HTB as a “bold an innovative bank” with “big plans in customer service”.