Webinar: How to Kick-start Your Digital-First Banking Transformation
Most banks and credit unions have already gone digital by launching a mobile app or an internet banking solution, or both.
However, if these touchpoints are isolated from each other or from traditional channels such as call centre or branch, your customers will use them as standalone services with rather low engagement. And you’ll continue losing money on routine operations and IT maintenance of all the siloed products, getting lower income as a result. What’s the solution? Become a digital-first bank — implement your own smart and nimble omni-channel platform, digital to the core. This means you have to stop tweaking channels and products, reinvent your business model and alter the way of thinking.
In this Backbase webinar, you’ll learn:
- Why traditional business models and digital add-ons to legacy bank products don’t work anymore;
- The benefits of a platform business model, agile processes and a lean startup culture;
- Best practices from ‘neo banks’: how to aggregate value and scale up at speed;
- What the digital-first value drivers and revenue drivers are;
- The three key ingredients for the digital-first banking.
Jouk Pleiter, CEO of Backbase, an award-winning IT entrepreneur.
Founded in 2003 in the Netherlands, Backbase has become a leading global provider of omni-channel digital banking solutions. The Backbase digital banking platform gives banks the speed and flexibility to create and manage seamless customer experiences across any device — to grow their digital-first business.
Tim Rutten, VP Strategy at Backbase
A seasoned front-end developer and an IT startup co-founder, Tim is responsible for all the technical aspects of the Backbase digital banking platform. His job is to make sure that clients such as ABN Amro, Al Rajhi Bank, Hellenic Bank, Central 1 and others create superior digital experiences for their customers using Backbase technology.
Date: November 28th, 2018
Time: 5pm CET/ 11am EST
Duration: 60 minutes