ITSS upgrades Temenos’ T24 core banking system at Suez Canal Bank
Banking software provider and integrator ITSS has completed the upgrade of Temenos T24 core banking system at Suez Canal Bank (SCB) in Egypt.
ITSS applied Temenos’ partner-led project governance for services provided onshore and offshore. Onsite support was provided for system integration testing (SIT), user acceptance testing (UAT) and go-live.
Pierre Rafie, director at ITSS, says SCB’s upgrade was driven by the need “to improve operational efficiency, reduce the system support burden and facilitate growth in general”. SCB has been using Temenos’ customer for over a decade.
SCB’s CIO Abdelrazak Oan says the go-live was “smooth and of high quality”. The project was a “a great collaborative effort” between the bank and ITSS, he adds.
“The investment we have made was well worth the while and is already showing some returns.”
Cairo-based SCB has been operating in Egypt since 1978. It provides institutional, consumer and Islamic banking services. It has 34 domestic branches and a representative office in Tripoli, Libya.