Report: Increasing new customer acquisition and engagement in digital banking
The findings and analysis of a survey to identify key issues around new customer acquisition in digital banking.
White Papers
A selection of white papers available to download for free on the fintech industry’s most topical issues.
Report: State of verification and monitoring in the crypto industry
Data-driven study into verification practices among crypto businesses: checks, budgets, pass rates.
Report: The state of UX research in financial services
Learn how to create superior financial experiences that foster innovation and customer loyalty.
Report: Business resilience and continuity in financial services
How to establish a rapid and robust response to risks with access to the right tools.
White paper: Navigating extreme uncertainty to drive growth – top financial services trends in 2023
This free white paper explores how to leverage technology to drive innovation, cost savings and greater efficiencies.
Forrester consulting study: The total economic impact of Chronosphere for observability
Chronosphere can help generate a 165% ROI with a $7.95 million in benefits present value (PV) after three years.
Case study: Cloud observability at a top fintech company
See how a notable US fintech company achieved results when switching from Grafana to Chronosphere.
Quick sheet: Five ways cloud native is a game changer for financial services
Modern observability meets the requirements that financial services organisations face in this new era of cloud native.
eBook: Getting started with cloud native for financial services
A primer for enterprises looking to modernise and compete effectively in a new world of born-in-the-cloud companies.
Quick sheet: Four ways your unreliable observability is costing you
Learn how to control costs while minimising downtime with this quick sheet.
Comparing cloud native observability: A financial services buyer’s guide
Optimising cloud native initiatives is vital – and cloud native observability offers that support.
eBook: Geocoding for business
How to select a geo addressing solution that supports a winning location intelligence business strategy.
eBook: Location intelligence for the cloud
Discover how to accelerate geospatial insights within cloud-native and big data environments.
eBook: Top trends in wealthtech and how aggregated financial data fuels your innovation
Download our ebook to uncover the four trends in wealthtech driving innovation.
White paper: Make aggregated data your most valuable asset
Discover the four factors of superior aggregation for enterprise level investment use cases.
Report: The future of digital trust – Authentaverse
This free, in-depth report discusses governance frameworks and technological building blocks for Authentaverse.
Guide: How fintechs can win digital trust in a new era of authentication
This free how-to guide from LexisNexis Risk Solutions provides need-to-know insights about how to win digital trust.
White paper: Building a business card program in today’s digital first landscape
How to make a card program for SMBs a conduit to continued customer/member loyalty and growth for an FI.
The ultimate guide to purchasing finance software
Download this free guide detailing everything from licence utilisation data to the real benchmarked pricing insights.
eBook: SME lending – the road to real-time approvals
Discover how rapid innovation, smarter decisioning and faster approvals can be yours.
eBook: Back to the future – 8 features of fast and future-proof BNPL technology
Discover the tools you need to get ahead and stay ahead as BNPL grows its market share.
White paper: Solve hybrid work compliance challenges with Theta Lake and RingCentral
RingCentral and Theta Lake’s collaboration on hybrid work compliance enables firms to avoid “blind spots”.
White paper: Ensuring compliant communications in financial services
How unified communications platforms facilitate compliance, collaboration, and engagement.
eBook: Microsoft Teams and telephony – UCaaS providers for financial services firms
How to achieve the full benefits of Unified Communications-as-a-Service (UCaaS).
White paper: Five customer experience strategies for financial services contact centres
How to employ these five strategies in a contact centre to delight customers and keep them coming back.
eBook: 5 ways intelligent automation can transform your financial services business
Learn how robotic process automation (RPA) and intelligent automation (IA) can transform your organisation.
Case study: Powering corporate GSOCs with open-source intelligence
A Fortune 500 firm applies open-source intelligence capabilities in its global corporate security operations centre.
Report: How banks can blend digital and human for superior customer experience
Featuring practical business banking case studies from Metro Bank, Santander, and Lombard.
IDC report: New data sources and innovative AI redefining the business of lending
How technology advancements and new data sources, including alternative data, are pushing the boundaries of borrowing.
Guide: Life in 3D – using alternative data to power credit risk decisioning
Alternative data has the power to assist in achieving growth and expanding your business.
eBook: Back to the future – 8 features of fast and future-proof BNPL technology
Discover what tools you need to get ahead and stay ahead as BNPL grows its market share.
eBook: SME lending – the road to real-time approvals
Accelerate your SME lending with quick credit approvals.
Guide: Simplified AI – level up your risk decisioning
How to simplify your artificial intelligence (AI) decisioning journey and move beyond the hype in under 60 days.
eBook: The gap in financial services and customer service innovation
There is a major gap between customer satisfaction perception by financial organisations and the reality.
eBook: Financial services – embracing a new service model for the digital world
Customer service transformation in the digital world is accelerating – here’s what it means for banks and FIs.
White paper: How mortgage-as-a-service levels the playing field for minority and first-time homeowners
How industry leaders leverage mortgage-as-a-service to increase minority and first-time homeownership.
White paper: Banking in the new normal – foundations for customer lifecycle intelligence-led banking transformation
Uncovering the principal drivers that will distinguish banks that survive and thrive from those left behind.
eBook: Is it time for risk orchestration?
Download this free eBook to learn more about risk orchestration and its application in practice.
Survey & report: The race to ISO 20022
Download Celent’s survey and report based on over 200 banker interviews and deep analysis.
White paper: FedNow is almost here!
Everything you need to know before the launch of FedNow – a new real-time payment and settlement service in the US.
