How does the open banking initiative turn into a revolution?
For open banking to really flourish, it must address issues relating to consumer awareness.
Customer Experience/CX & User Experience/UX
What can hospitality firms do to mitigate the effects of PSD2?
The positive expectation around PSD2 has unfortunately, in certain quarters, led to some disappointment and confusion.
Significant shifts in consumer behaviour create unique opportunities for Nordic merchants
With the steady decline of cash in the Nordics, it is increasingly vital for businesses to provide digital payment options.
New neobank for couples Fibbl launches in India
The Bangalore-based Fibbl bills itself as a neobank for couples to manage money as a team.
Vietnamese fintech MoMo raises $200m in Series E round
MoMo says it will use the cash to expand the suite of financial products available on its ‘super-app’.
Fiserv tapped by San Francisco community bank to provide real-time payments integration
Community Bank of the Bay will utilise Fiserv’s Payments Exchange: RTP solution.
Rocket Companies to acquire personal finance app Truebill for $1.275bn
Truebill claims 2.5 million members and has doubled its user base in the last year.
Apiture to provide Xpress core banking solution for Missouri’s First State Bank
The 150-year-old bank will migrate its legacy digital banking solution.
Indian paytech Juspay secures $60m in Series C funding round
The funding will be used to support national and international expansion.
SweepBank launches in Europe to provide “Netflix experience” in banking
SweepBank is underpinned by Tuum’s core banking platform.
US paytech Flywire enters UK education market with WPM acquisition
The acquisition will build on Flywire’s existing education payments business.
India’s FSS and CSB Bank team up to provide banking services to the financially underserved
The partnership will see 1,000 Smart Cash franchises opened in underbanked areas.
Wyth Financial hires new VP of customer experience, Mark Nicholson
Nicholson moves from rival Canadian digital bank Tangerine.
Blue Federal Credit Union picks Backbase for new front-end digital interface
Blue FCU will adopt Backbase’s Digital Banking, Digital Sales and Digital Assist solutions.
The development of real-time payments in the US
In the US, real-time solutions look set to revolutionise payments as we know them.
South African challenger bank Tyme completes $180m Series B with Tencent investment
The investment from Tencent and UK development finance institution CDC brought in an additional $70 million.
MTN hires Hermann Tischendorf as CTIO for digital and fintech
Tischendorf joins from 4Finance Group, where he served as CTO.
Diebold Nixdorf tapped by Cambodian retail bank ACLEDA for self-service solutions
Diebold Nixdorf will deploy its services across ACLEDA’s 262 branches.
How fintech is driving the new age of retail agility
With digital transformation driving change in the retail industry, here are some important trends to bear in mind.
FinTech Futures Jobs: Three exciting roles to apply for this week
Exciting open vacancies at Starling Bank, Funding Circle and Crowdcube. Apply today!
APIs, open banking and the changing face of financial services
The pandemic played a substantial role in boosting the adoption of open banking and APIs.
Digital transformation in mortgages: beyond weathering the storm
With the high demand for mortgages in the UK, digital transformation efforts in the space have accelerated.
White paper: The innovator’s guide to the digital-first contact centre
Social and messaging are well on their way to become mainstream contact centre channels.
E-book: Next-gen cloud contact centres
How a next-gen cloud contact centre can help you deliver the experiences your customers demand.
White paper: Cloud contact centres for financial services – delivering agility and superior CX at scale
Enabling financial services organisations to stay agile and elevate the customer experience.
New neobank designed exclusively for women of colour launching in 2022
GoWomen says it will provide banking services and financial awareness and wellness products.
The rise of carbon-centric super apps
Looking to the future, increasing climate change could see the emergence of carbon-centric super apps.
Forrester white paper: The total economic impact of RingCentral Contact Center
Delivering a better customer experience and improve agents’ productivity and work environment.
New e-money fintech Twig launches in UK
Twig customers can turn their unwanted possessions into cash.
Landsbankinn prepares for PSD2 with Salt Edge
Iceland’s largest bank will utilise Salt Edge’s international experience and compliance solution.
Unit adds cross-border payments capabilities with Currencycloud
Tie-up expands capabilities for the US customers of Unit’s Banking-as-a-Service (BaaS) platform.
TSB to close 70 branches across UK as digital-first banking becomes norm
Over 90% of customer transactions are now carried out digitally, the bank says.
BNP Paribas partners European paytech SIA to launch branded corporate cards
“The payment card market is undergoing a huge transformation,” says BNP’s head of cards.
Flinks and National Bank of Canada launch open banking solution
The launch comes amid frustration at the slow pace of open banking in Canada.
Bridging the gap between banking and digital accessibility
In a digital by default world, banks need to be champions of ensuring everyone has access to financial services.
Worldline provides authentication for Austria’s emerging digital ID solution
The provider is working with longstanding customer PSA Payment Services Austria.
Revolut buys SME hospitality ePOS software provider Nobly POS
Nobly POS software will be integrated with Revolut payment offerings internationally.
Saigon Commercial Bank to revamp cards offering with BPC
The project is partly driven by predicted strong growth in mobile transactions in Vietnam.
Q&A: ServiceNow on how banks can stay competitive through digital transformation
Helping banks to evolve dramatically, quickly, and with flexibility and resiliency built in.
Congratulations to this year’s Banking Tech Awards winners!
The ceremony took place on 24 November at the Royal Lancaster Hotel in London.
