L&N Federal Credit Union taps Jack Henry for tech upgrade
Kentucky, US-based L&N Federal Credit Union has partnered with banking tech provider Jack Henry to modernise its technology.
The credit union says it needed a technology platform to support its growth and provide the customisation it needs, claiming it has surpassed $2 billion in assets and has a base of more than 100,000 members.
By selecting Jack Henry for its tech, L&N FCU plans to continue expanding its services while maintaining its “hyper-local approach”.
Jack Henry says its Symitar platform enables the credit union to build and offer solutions through fintech relationships, equipping members with tools to improve their financial lives.
“Because of the open platform, the credit union no longer needs to take multiple steps and involve various departments to make product enhancements,” Jack Henry says.
“Now, L&N FCU will be able to streamline its operations and boost efficiencies. In addition, the cloud-based platform will free the credit union to refocus IT resources on improving member service,” it adds.
Additionally, Jack Henry’s lending platform will provide a “cohesive, convenient” way for the FCU’s commercial and small business members to manage the lifecycle of their loans. It will also integrate with the FCU’s existing mortgage software to improve customer experience.