Hellenic Bank modernises payments with Fiserv
The Dovetail Payments Platform from Fiserv will enable the bank to simplify its payments architecture, aiming to offer customers new and customised capabilities.
“Our diverse client base has a range of payment needs, and over time we have added a variety of payment systems to meet those needs,” says Phivos Leontiou, chief operating officer, Hellenic Bank. “By moving to a centralised payments platform, we have been able to streamline our payments operations while adding capabilities, such as support for new real-time payment schemes.”
“Hellenic Bank using new payments technology to meet customer needs in a rapidly changing digital landscape,” adds Jan Kruger, president, enterprise payments solutions, Fiserv.
The Dovetail Payments Platform provides a single platform to centralise and manage “all types” of payments and clearing schemes.
With this implementation, the bank hopes to decommission multiple siloed payments systems, simplify IT and payments architecture, and facilitate process automation.