Cover Story: The SEPA end date is now just a year away. Is everybody ready? Of course not.
Also in this issue:
- Interview: Massimiliano Alvisini, UKI regional director Western Union Financial Services
- Exchanges: time for a rebuild? A series of embarrassing systems failures has brought the structure of markets in to question.
- Mobile explosion: gazillions of users, bit NFC uptake is still sputtering
- Common Complaints: turning complaint handling to positive advantage
Plus: RegTech supplement – Fightin’ Talk … the regulatory backlash begins …