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mobile banking
More mobile please – but make it relevant
The likes and dislikes of mobile banking customers around the world suggest that there is an opportunity to expand mobile services globally – but providers need to be careful they are targeting the right information to the right people, according to a new survey by analytics firm FICO.
USAA Bank enlists talking mobile banking app
US bank USAA Bank has adopted a mobile virtual assistant called Nina, developed by Nuance Communications, which lets customers interact with their bank account in novel ways that simulate a conversation with a real human.
Mobile banking to hit 1 billion users by 2017
As uptake of mobile banking services is predicted to reach 1 billion by 2017, banks are starting to view the mobile channel as an indispensable revenue stream, according to Nitin Bhas, senior analyst at telecoms research firm Juniper Research.
Homage to Catalonia
Back in May, I chaired the 2012 Future of Mobile Banking conference held in London, writes Karl Rieder, delivery manager, GFT. At the event, I expressed my disappointment with the state of mobile banking (and with my own bank, in particular).
