Report: The state of UX research in financial services
Learn how to create superior financial experiences that foster innovation and customer loyalty.
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Video: Incedo at Money20/20 USA 2023 – Winning in the digital age
We chat with Incedo CEO Nitin Seth about what banks need to do to make the most of their digital investments.
What the FinTech? | S.4 Episode 20 | SPAC to the future
In this episode of the podcast, we’re joined by Betsy and Daniel Cohen, co-founders of Cohen Circle.
Video: Mastercard at Money20/20 USA 2023 – Fintech partnerships and sustainable growth models
We chat with Mastercard’s Tim Montgomery and Hania Faridi about the company’s approach to fintech partnerships.
Video: Ecommpay at Open Banking Expo 2023 – The unstoppable rise of open banking
We chat with Ecommpay’s Olga Karablina about the state of play of open banking adoption worldwide.
Video: iGTB at Sibos 2023 – How banks can keep up with shifting customer demands
We chat with iGTB CEO Manish Maakan about how banks can adapt their strategies to meet evolving customer needs.
The unfolding landscape of open banking
As regulatory sands shift, businesses should be confident moving towards open banking.
Early Warning’s digital wallet offering Paze readies for launch as the US’ biggest banks look to fend off Big Tech
Paze MD James Anderson chats with FinTech Futures about the fintech’s upcoming product launch.
What the FinTech? | S.4 Episode 18 | Powering the future of cross-border payments
In this episode of the podcast, we’re joined by Teresa Cameron, Finance Director at Clear Junction.
Video: Bank of America at Sibos 2023 – The evolution of transaction banking
At Sibos 2023, we sat down with Chris Jameson of Bank of America to discuss the shifting transaction banking landscape.
Video: Chainlink at Sibos 2023 – The future of on-chain finance and tokenisation
We chat with Sergey Nazarov of Chainlink about how the firm is solving the blockchain interoperability problem.
Living within your means
For people in the money business, we are not very good at talking about money.
What the FinTech? | S.4 Episode 17 | Open banking innovation
In this episode of the podcast, we’re joined by Arthur Ribakovs, Director of Financial Partnerships at Ecommpay.
Video: Genpact at FinovateFall 2023 – Generative AI across the banking value chain
We chat with Anu Sachdeva of Genpact about the key use cases and benefits of generative AI in banking.
Video: DTCC at Sibos 2023 – Cybersecurity and the evolving threat landscape
We speak with Jason Harrell of DTCC about the emerging cyber threats financial institutions should be prepared for.
AI: Will it help or hinder compliance?
AI can’t replicate human nuance nor can it fully comprehend the human motivations for committing fraud.
Nine questions banks should ask a potential core technology partner
Useful tips on finding a partner that provides a balance of exceptional tech and service.
AI and customer care: balancing automation and agent performance
Use cases for developing top-performing contact centre agents: AI simulation training, immersive learning & performance monitoring.
Video: Citi Ventures at FinovateFall 2023 – This year’s fintech funding trends
We catch up with Arvind Purushotham of Citi Ventures to discuss the current fintech funding landscape.
Video: How Mauritius is emerging as a global financial services hub
We speak with the Honourable Mahen Kumar Seeruttun about the evolution of the financial services landscape in Mauritius.
What the FinTech? | S.4 Episode 16 | Meeting customer needs in a cost-of-living crisis
In this episode of the podcast, we’re joined by Andrea De Gottardo, CEO of UK digital bank Kroo.
Sibos 2023: How data enables the paradigm shift to accelerated settlements
SmartStream’s Vincent Kilcoyne explains why the success of accelerated settlements hinges on quality data.
A church, a sauna and climate change
Finding ways to educate people on climate change, highlight the risks and change behaviours is essential.
It’s people, stupid
No amount of system upgrades will ever teach humans how to treat everyone’s time with respect.
ThinkMarkets launches ThinkPortal app for on-the-go account management
ThinkPortal app is a new multi-functional mobile app for traders.
Engagement banking
The idea of personalisation has been around for decades in banking, so it’s time customers get what they deserve.
Demystify Podcast: How fintech is revolutionising cross-border payments with Max Faldin, Silverbird
Discover why high-value cross-border payments are such an incredible opportunity for fintech.
Shoes
The context in which your teams do the work you ask of them is a rich tapestry of ever-changing factors.
Unpacking the hype: Generative AI in banking and finance
FinTech Futures takes a deep dive into generative AI and how the tech is transforming financial services.
What the FinTech? | S.4 Episode 13 | AI simulation training in financial services
In this episode of the podcast, we’re joined by Casey Denby, VP of Sales at US tech firm Zenarate.
The convergence of CX and FX and the impact to user experience
Companies that create an optimised, secure UX will continue to stand out above the rest.
Les absents ont toujours tort
You can’t win a game you’re not in. So turn up. Because the absent are always wrong.
What the FinTech? | S.4 Episode 12 | Business banking and the UK’s ‘missing middle’
In this episode of the podcast, we’re joined by Rajesh Gupta, CFO of UK business bank OakNorth.
Demystify Podcast: Core banking modernisation and BaaS with Miguel Santos and Dave Feuer, Galileo
Real examples of several innovations only made possible by a modern core, and more!
Banking Tech Awards USA 2023 winner: SavvyMoney – the power of partnerships in fintech & banking
Digging into why so many FIs are turning to fintechs versus developing their own solutions.
Q&A: Andrew McKibben, Bank of America – resilience, automation tech & connected banking
Discussing the changing relationship between fintechs and banks amid an increasingly interconnected tech landscape.
Go green software – your bonus may depend on it!
Embracing green software principles can unlock numerous benefits for financial services firms.
How Swedbank partnered with competitors to create a new payment method
A look at how Swedbank and members of the Swedish Bankers’ Association worked together to develop Swish.
FinTech Futures celebrates 40th anniversary with unforgettable summer party in London
Watch the highlights video from FinTech Futures’ 40th anniversary summer networking party.
Banking Technology Magazine July / August 2023 issue out now
Cover story: THE BEST OF BANKING TECH USA – Winners and pictures from an amazing night.
