Video: Genesys at FinovateFall 2023 – Modernising the customer experience in banking
At FinovateFall 2023, we spoke with David Porter of Genesys about how banks can enhance their customer experience.
At FinovateFall 2023, we spoke with David Porter of Genesys about how banks can enhance their customer experience.
Al Etihad Payments is a wholly-owned subsidiary of the Central Bank of the UAE.
Don’t burn yourself out with work. This is a marathon, not a sprint. Don’t forget to look after yourself.
We speak with Jason Harrell of DTCC about the emerging cyber threats financial institutions should be prepared for.
Nominations for the Banking Tech Awards USA 2024 are open until 9 February.
Watch this video for an in-depth look at The Greenlend Project.
We explore how Banca AideXa uses artificial intelligence (AI) and open banking to revolutionise online financing.
If you have the power of the pen but you choose to look the other way, then what hope do the rest of the people have?
Perhaps it’s time to move on from digital transformation and welcome the new era of “organisational evolution”.
For banks, core replacement is not the only game in town, with core modernisation being a far less risky option.
We chat with Lori Schwartz of JP Morgan about the key challenges surrounding liquidity management for businesses.
At Sibos, we sat down with Ian Povey of NatWest to discuss the key trends shaping the future of digital payments.
At Sibos 2023, we sat down with Joon Kim of BNY Mellon to discuss the key areas of development in embedded finance.
We chat with David Rego of Standard Chartered about the switch to ISO 20022 and the progress being made globally.
What do you think we should do differently as the banking industry on Mars? First, lose the mainframes.
Working with us as a sponsor ensures your brand is seen by the best and brightest decision-makers in the industry.
At Sibos, we spoke with Vivek Ramachandran of HSBC to discuss the new era of sustainable trade finance practices.
With the Care Card, patients can access PayZen’s post-service payment plans through a physical and virtual debit card.
At FinovateFall 2023, we spoke with Florencia Ardissone of JP Morgan about the growth of open banking in the US.
We chat with Caroline Haas of NatWest about the key actions banks can take when it comes to achieving net-zero.
At Sibos 2023, we spoke with Camille Papillard of BNP Paribas about whether T+1 will be a good fit for everyone.
We chat with Sarah Saigol of Lloyds Bank about the current industry sentiment surrounding CBDCs and AI.
We chat with Albert Gashi and Timothy Hewitt of Anaconda about the firm’s partnership with Microsoft.
If your digital transformation is failing, sometimes you just have to hit the reset button.
AI can’t replicate human nuance nor can it fully comprehend the human motivations for committing fraud.
Take a look at the 2023 Banking Tech Awards finalists!
The initiative will be led by Visa Ventures, the global payment giant’s corporate investment arm.
The project was completed between BIS, Banque de France, MAS and the Swiss National Bank.
While tech advancements are made with the best intentions to improve our lives, criminals can also use it to their own benefit.
Marco Tedone, the firm’s new CTO, spent almost 12 years leading API strategy for HSBC.
With GenAI in financial services, we’re not just on the cusp of significant change – we’re in the midst of it.
Celebrating exceptional achievements and talent in the US payments industry.
XYB was launched by London-based banking services provider Monese back in May.
The bank says a “significant component” of the role will be to “leverage new technologies in the AI arena”.
Lagarde has vowed to “address all the conspiracy theory that abounds” about the potential digital euro.
Drivers will be able to complete refuelling payments via an in-car fingerprint scanner.
Fintech companies are uniquely positioned to lead the way in integrating ESG.
The financial services industry and society in general needs to do more to support women going through the menopause.
Keller joins Onfido from Europe’s Visable Group, where he served as CTO for over six years.
We catch up with Arvind Purushotham of Citi Ventures to discuss the current fintech funding landscape.