Intrum picks Qualco software to streamline debt collection
Credit management company Intrum has chosen the Qualco Collections and Recoveries platform to help optimise its processes in 24 countries, reports Jane Connolly.
Intrum hopes to cut costs, boost efficiency and standardise its operations by deploying the end-to-end software, which claims to ensure improved collections and recovery rates.
“After 15 months of hard preparatory work from both teams, we are delighted to start working with Intrum in this important project,” says Spyros Retzekas, chief operating officer at Qualco. “By investing in Qualco technology and services we are sure that Intrum will increase operational efficiency and achieve economies of scale across the group.”
Harry Vranjes, head of credit management services at Intrum, comments that the deal marks the next step towards creating the world’s largest debt servicing operation.