
Webinar: How post-pandemic market dynamics are driving higher assurance for digital agreements
With organisations conducting so much of their business through digital channels, the level of risk is on the rise in this increasingly online world.
In the post-pandemic landscape, digital isn’t reserved for only self-service or low-value transactions; no division of your bank is immune to the need to transact with customers virtually.
Business units like wealth management, private banking, commercial and corporate banking have had to introduce modern ways of working, including moving their high-value transactions through digitally enabled channels.
However, these types of agreements and transactions have higher risk due to their value and nature, and therefore businesses are pushing for higher assurance when completing these digitally.
Join this webinar by Fintech Futures and OneSpan to learn how to overcome the challenges surrounding digital agreements and the need for higher assurance to boost security and customer satisfaction.
Experts will discuss the following points and more:
- How to meet the security, risk and customer experience challenges posed as more business is conducted online.
- How advances in digital agreements and digital certificates can help your organisation adapt and enable higher assurance in the post-pandemic environment.
- Innovative new approaches to interacting with customers through digital channels.
- Navigating the regulatory compliance landscape surrounding digital certificates.
Speakers of the “How post-pandemic market dynamics are driving higher assurance for digital agreements” webinar:
Phillip Wood
Senior Solutions Expert
A business development leader with 26 years’ experience in new business, direct sales, business development and strategy in Financial Services, B2C and B2B across EMEA and APAC. Specialties: Sales and business account development, Client management, Change management, Project Management, Payments processing.
Nadya Hijazi,
Global Head, Wholesale Digital Channels
Nadya Hijazi is the Global Head of Wholesale Digital Channels and is responsible for the delivery of the digital strategy for HSBC’s digital platforms across the wholesale business. These range from global platforms such as HSBCnet to the bank’s new mobile first business banking proposition, HSBC Kinetic.
A wide scope of digital channels and connectivity form the cornerstone of our strategy including Wholesale API’s supporting the bank’s embedded finance strategy and the Developer portal. Other digital channels include: Kinetic Mobile, HSBCnet, HSBC Connect, Digital on-boarding (Smart Serve), SWIFT for Corporates and an extensive portfolio of servicing capabilities. Nadya is passionate about diversity and inclusion and holds the HSBC board seat on the London Women’s Forum.
Paul Hindle
Editor, FinTech Futures
Paul Hindle is editor at FinTech Futures. He has over 7 years’ experience in editorial, production and management roles for print and online publishing companies. He was previously News Editor for a global technology news start-up and has overseen the production and publication of over 500 books for two market-leading academic and technology publishing houses.
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