Features


Not paid enough for this

Don’t burn yourself out with work. This is a marathon, not a sprint. Don’t forget to look after yourself.

Mainframes on Mars

What do you think we should do differently as the banking industry on Mars? First, lose the mainframes.

What we don’t dare talk about

The financial services industry and society in general needs to do more to support women going through the menopause.

It’s people, stupid

No amount of system upgrades will ever teach humans how to treat everyone’s time with respect.

Engagement banking

The idea of personalisation has been around for decades in banking, so it’s time customers get what they deserve.

Tourists

Technology will keep changing and will always require our attention. So don’t be a tourist with tech.

Shoes

The context in which your teams do the work you ask of them is a rich tapestry of ever-changing factors.

Crayons

If you choose to learn new things, do it properly. Start simple, build up and take your time.