FleishmanHillard Fishburn

Mind the reality gap fintech

A new survey has highlighted the differences between customer expectation and experience in the fintech industry, with many companies failing to deliver the value that consumers crave. It has also flagged up the low standing that CEOs have as credible sources of information. According to public relations (PR) firm FleishmanHillard Fishburn’s (FHF) “Authenticity Gap” survey, […]