Billers Beware: CFPB Warns Companies against ‘Tricking’ Consumers into Expensive Pay-by-Phone Fees
The CFPB issued a bulletin July 31 warning companies about tricking consumers into expensive pay-by-phone fees. The bureau says it’s concerned about companies potentially misleading consumers about the purpose and amount of certain pay-by-phone fees or “keeping them in the dark” about much cheaper payment options.
