Artificial Intelligence/AI


PayPal’s new pal is its first payments bot

PayPal has a new pal – namely its first bot that lets users move and manage their money in a conversational and casual style. It is built on the Slack messaging platform, which has five million daily active users and lets teams centralise conversations. With the bot, people can send money between PayPal accounts without […]

Glance and trade: Swissquote introduces VR trading

Swiss online bank Swissquote has developed a virtual reality (VR) trading application that enables users make trades with a glance. The VR headset creates a 360° trading wall for users to monitor the markets.

Cleo Chatbot Comes to Facebook Messenger

The rise of the chat bots continues as Cleo, a virtual money assistant described by its creators as the “Siri of personal finance,” has launched on Facebook Messenger for users in the U.K. Developed by the London-based fintech startup of the same name, Cleo is an artificial-intelligence-powered chat bot the companies say will help users manage their finances.

BNP Paribas Securities Services invests in fintech start-up Fortia

BNP Paribas Securities Services has acquired a minority stake in an Fortia Financial Solutions. This deal helps Fortia, a start-up that provides compliance software to the financial services industry, cement the relationship it formed with the bank during the inaugural session of the fintech accelerator by L’Atelier BNP Paribas.

The Monday mindset: 30 January 2017

Fintech zeitgeist! Welcome to the third in a new series of brief reports. Every Monday, we might look back at last week; look ahead to this week; share a few thoughts (our own or others); or discuss anything that catches our eye. This week we welcome the views of guest writer Soumik Roy. Last week, […]

The Monday mindset: 23 January 2017

Fintech zeitgeist! Welcome to the second in a new series of brief reports. Every Monday, we might look back at last week; look ahead to this week; share a few thoughts (our own or others); or discuss anything that catches our eye. Anything goes, so here goes. Last week I was in Hong Kong, but […]

IBM: AI needs more than just technology

Artificial intelligence (AI) on its own isn’t enough to compete – companies need industry-specific solutions to business problems. So said Martin Schroeter, IBM’s senior vice-president and chief financial officer, on the company’s quarterly earnings call.

HSBC to capitalise on tech innovation with technology advisory board

HSBC has appointed a technology advisory board of top-level specialists from around the globe as the banking giant is keen to capitalise on opportunities in artificial intelligence (AI), biometrics, blockchain and data science, combat cybercrime and leverage its global infrastructure.

Fintech funding round-up: 17 January 2017

They said it. We read it. We edited. A round-up of the latest funding efforts in the fintech and payments space. Featuring Kasisto, BillGO, Gumption Labs and Fraugster.

Putting trust in chatbots

Artificial intelligence (AI) interfaces and chatbots could be revolutionary for financial institutions – but only if they strike the right balance between human and machine interaction.

Varo Money to launch bot and money coach, Val

Mobile banking app Varo Money is brining to market a chatbot and “money coach”, Val. Val is powered by Kasisto’s KAI Banking bot and “delivers insights into spending, savings, borrowing and helps people set goals as well as offer updates and encouragement about their progress”.

Artificial intelligence is fact, not fantasy!

Parth Desai, CEO and founder of Pelican, discusses why artificial intelligence (AI) is already fact not a fantasy, but cautions that we need to be realistic about what can really be achieved on the journey to true AI adoption in transaction banking and payments.

Bank of America to launch AI chatbot

Bank of America has unveiled its new artificial intelligence (AI) chatbot to help customers make decisions on their finances. Called Erica, a nod to the name America, it will be available inside the bank’s mobile app in 2017. Customers can do the usual AI stuff – chat via text or voice – and it’s all […]

Alicia key to Tieto’s AI leadership team

Tieto says it is the first Nordic company to appoint artificial intelligence (AI) to the leadership team of a new data-driven businesses unit. The AI, called Alicia T, will help the management team to become “truly data-driven”; assist with unspecified “innovative ways”; and possess the capacity to cast votes. Ari Järvelä, head of data-driven businesses […]

Fintech funding round-up: 13 October 2016

Fintech funding without the tub-thumping. A realistic and brief round-up of key events. ComplyAdvantage, which uses artificial intelligence (AI) and machine learning to help firms manage compliance, has revealed an $8.2 million Series A funding round led by Balderton Capital. The funding will allow the regtech firm to do the usual stuff – growth and […]

Can banking “catch” the Pokémon bug?

Pokémon Go has taken the globe by storm, capturing the hearts and minds of adults and children alike in their endeavours to “catch ‘em all” in the latest version of the popular computer game, which builds cutting edge augmented reality (AR) technology into its original gameplay. What can banks learn from it?

Sibos 2016 & innovation: crossing the next frontier

There has been a huge amount of hype at this year’s Sibos about financial technology and its role in financial services. Devie Mohan* looks at the technologies that will help financial institutions cross the next frontier of innovation. The world of financial technology has seen a clear and significant shift in the past year – […]

Artificial intelligence: mind games

Artificial intelligence (AI) isn’t new but the rise of mobile and cloud computing, combined with big data and cheap computing power, is driving a resurgence. Convergent technologies mean AI is finding new uses in financial services.

The future of money: humans need to keep the robots in check

Udayan Goyal’s vision for the future of money revolves around seamless, instant micropayments being made continuously between autonomous apps and services all triggered by thoughts and actions of humans as they go about their daily lives.

Artificial intelligence set to transform regulatory compliance

Most people have heard of the headline-making achievements in artificial intelligence (AI); systems winning quiz shows and beating world champions in chess. These are the poster children of the discipline but there is a quieter revolution taking in shape in other areas, including regulatory compliance in financial services. Writing for Banking Technology, Mike MacDonagh, London-based […]

UBS goes for AI face off

UBS is testing out artificial intelligence (AI) to see if it can assist clients in how best to invest their money – just by looking at their facial expressions. UBS chief investment officer Mark Haefele says the Swiss bank is running several pilot programmes – with one tool able to interpret clients’ facial expressions while […]

Facebook Messenger v1.2 enables native payments in chatbots

Facebook has announced its Messenger bots can now accept payments natively, without redirecting users to external sites. The announcement was made by David Marcus, head of Facebook Messenger, at the TechCrunch Disrupt conference in San Francisco, as he unveiled the launch of the Messenger platform v1.2.

UnifyID launches “holistic implicit authentication” platform, the first of its kind

UnifyID, a California-based fintech start-up, has brought to market its flagship identity and authentication platform. The proposition is “holistic implicit authentication”, i.e. it leverages the individual’s uniqueness to identify and authenticate the person by combining a number of biometric authentication features, analysing the patterns and utilising the machine learning technology.

Start-up Clinc unveils Finie, AI personal assistant for mobile banking apps

Fintech start-up Clinc says it has created “the world’s first” open source platform for building artificial intelligence (AI) and deep learning-based personal assistants. Clinc calls it “the financial genie” or “Finie”. It is pitched to banks, financial institutions and personal finance managers. The solution was developed by a group of professors at the University of Michigan, […]

Amazon and Facebook power Mizuho innovation

Mizuho Bank has carried out testing for new banking services through the Facebook bot and Amazon Echo. The tests took place in Silicon Valley, California, in partnership with two other Japanese firms – Information Services International – Dentsu and Nomura Research Institute. The companies are looking to use CUI (conversational user interfaces) to develop platforms […]

Optimal execution and the human-machine interface

In recent years we have seen a strong trend for institutional trading desks to leverage their data to improve trade execution results and become more recognised as active participants in portfolio performance. Two important applications of predictive analytics have arisen, both aiming to improve the manner in which trading algorithms are used and controlled. It […]

Challenger banks battle cry with AI

Challenger banks have turned their attention to artificial intelligence (AI) as they seek to provide a more personalised approach to banking. German digital bank Number26 has launched Pulse26, a new app that uses AI to provide updates based on the customer’s personal banking history. Number26 says the more a customer uses their account, the “more […]

Will AI make active managers prove their worth?

Research released late last year suggested that almost two thirds (62%) of a survey of 90 German institutional investors predict greater usage of artificial intelligence (AI) for short-term decision-making, and 17% for medium-term investment decisions. Universal Investments, the asset manager behind the research, said that “the industry’s future thus certainly appears to be closely linked […]

Clever banking with artificial intelligence

As banks, financial services providers and brands predict and plan for the way consumers will manage their money in the future, artificial intelligence (AI) is high on the business development strategy for 2016 and beyond. Gideon Hyde, co-founder of Market Gravity, explains how and why artificial intelligence (AI) could hold the key to standing out […]

Robotic automation software vendor OpenSpan acquired by Pegasystems

US-based developer of CRM and BPM software, Pegasystems, has acquired OpenSpan. The acquisition, says Pegasystems, “brings robotics, analytics and case management together to enable more productive employees and better customer experience”. OpenSpan, based in the US state of Georgia, specialises in robotics process automation and workforce analytics software. The company says it is currently running […]

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