Analysis


Speed is not enough for exchange competition

Speed is becoming less of a competitive advantage for exchanges as regulation and the need to support long-term investors comes to the fore, according to Christian Katz, chief executive at SIX Swiss Exchange.

Securities lending: illuminating data?

Regulatory data collection tools have been refined, standardised identifiers nearly constructed and more frequent and granular reporting rolled into regulation. Now that regulators have this mass of data, what is the next step in linking it and putting it to use?

Banks: bribe customers to stay put …

Hey! Mr Retail Banker, don’t get too worried about the new UK Account Switching regulation that comes into play in September – just offer your customers some money. About 100 quid should do it.

London job market still depressed

London’s financial sector jobs market continues to be depressed, with the number of new jobs on the market down 18% on this time last year, and the number of people looking for jobs down 26%.

Customer complaints – a.k.a. customer feedback

Payment protection insurance has dominated the coverage of complaints against banks for some time now, but many observers think that it is just the beginning of a wave of grievances about to engulf the retail banking industry.

Gear changes

As the UK Chancellor of the Exchequer gets ready to announce the electrification of the banking ring-fence, we can expect a flurry of commentators telling us that the banking system is ‘not fit for purpose’.

Low frequency trading

Hats off to Rising Sum, which has built a platform that identifies investment opportunities “using the acquisition criteria favoured by Berkshire Hathaway, Warren Buffet’s highly successful investment vehicle”.

Exchanges: time for a rebuild?

Technical problems at Nasdaq and BATS have reinforced the impression among many market observers that there may be something seriously wrong with equity market structure. Recent history reads like a catalogue of disaster for many of the world’s most prominent trading venues.

Western Union: Expanding on all fronts

As the global payments markets changes, Western Union has plans to change with it. Massimiliano Alvisini, regional director UK, Ireland & Nordics explains how and why.

The end of the world (take two)?

Earlier this month, Banking Technology suffered a post-Mayan apocalypse shock. A weighty report landed on our desks, informing us that the global economy is likely finished, and that the end of civilisation is nigh.

Banish Missed Trade Misery …

A study shows that 62% of City traders “admit to missing key investment or sell opportunities because they didn’t keep track of time zone differences”.

Customer relationships in a multichannel world

The public perception of banks has been battered in recent years, but financial institutions have been working hard to repair the damage. A key tool in their strategy has been to improve customer service in a multichannel environment.

Planning for profitability

Regulatory demands and improved profitability are fuelling a move to dynamic capital planning, but few banks have firm plans.

Seller beware

Conduct risk, which places emphasis on providers of credit to treat customers fairly, will challenge them to deliver higher standards of customer support across the whole relationship.

Washington watchdog raps regulators over Dodd-Frank rule-making

US financial services regulators have not properly evaluated the impact of rules they have proposed or introduced in implementing the Dodd-Frank Act, and should improve their co-ordination says a critical report from a congressional watchdog.

Cameron’s EU speech: a battle of wills

UK Prime Minister David Cameron gave a speech earlier this week in which he promised to hold a referendum on UK membership of the EU by 2018, if he is re-elected. The speech reflects pressures not just in the Conservative party, but fundamental differences in Europe as a whole over how to approach financial markets and the wider economy.

Unlocking the potential of Big Data

At the centre of the national crisis sits a banking industry tarnished in the public’s eyes by poor performance, excessive pay and the ongoing need for state support. Just where does the industry go from here and how does it start to rebuild trust?