United Arab Emirates

Emirates NBD raises profile with FaceBanking launch

Emirates NBD has launched FaceBanking, a “first-to-market service” offering video and live chat with advisors on its revamped online banking platform and mobile banking app. The new 24×7 service lets its customers connect with a personal banking advisor for queries and transactions by clicking a button on the online banking platform, “thus effectively bringing in […]

Commercial Bank of Dubai to launch digital-only bank

Commercial Bank of Dubai (CBD), will launch ‘CBD NOW’ next year, which it claims to be the nation’s “first” digital-only bank targeting millennials and “digitally connected” customers. However, two other banks in the region have also said the same thing. As Banking Technology reported in June, Emirates NBD is planning to launch the UAE’s “first” […]

Abu Dhabi plans fintech regulation lab

The Financial Services Regulatory Authority (FSRA) of Abu Dhabi Global Market (ADGM) is looking for public feedback and comments for its proposed FRSA Regulatory Laboratory (RegLab). The RegLab will provide a “controlled environment to allow the development and testing of innovative fintech solutions”. It will be the “first of its kind” in the Middle East […]