Twitter shares slide 4% in wake of unprecedented bitcoin promo hack
The hacked accounts have tens of millions of users.
How the bank of tomorrow engages its customers today
Customer proposition depends on a data driven approach designed for early adopting, millennial professionals.
SoFi’s choice: former Twitter COO to take helm as new CEO
Social media’s loss is social finance’s big gain.
ICICI Bank and HDFC Bank embrace social media
ICICI Bank goes for Twitter, while HDFC Bank banks on Facebook Messenger.
Banks and social media case study: Avidia Bank
Can social media really drive adoption of financial products? Yes, states a Massachusetts-based community bank, Avidia Bank. Kate Cwieka, Avidia’s marketing specialist, shares the bank’s experience in embracing social media and the results. Oh, and practical advice on this “non-traditional” marketing channel. Want to know more on how to apply Hootsuite and Periscope (or find […]
Singapore banks to pilot Facebook and Twitter IDs for payments
Banks in Singapore are working together on a new service that will allow users to make payments using Twitter usernames or Facebook IDs. According to the FT, a pilot is due to take place in the first quarter of 2017. Rather than entering an account number and sort code, users will be able to make […]
Absa launches ChatBanking for Twitter
South African banking heavyweight Absa has launched ChatBanking, the “first” service in Africa offering day-to-day banking from a Twitter account. As part of the “initial offering”, ChatBanking provides “actual and available” balance on a transactional account; ability to buy airtime or data for a cellphone registered to their account; and get a mini-statement showing most […]
Dear banks, social media doesn’t have to be scary
Dear Banks, how’s it going? If you’re reading this, you must be on social media, or you’re at least checking the internet. That’s great. I’ve been meaning to write this letter for a long time. The first thing you should know is that I think you’re really important. Sure, I might like to joke about […]
What is the role of social media in the financial services realm?
Social media has taken the world by storm over the past decade. Facebook, which is generally considered to be the “grandfather” of social media, was only founded 11 years ago, YouTube the next year and Twitter two years later
ICICI Bank India launches Twitter banking
India’s ICICI Bank has launched a new banking service for Twitter, ICICIbankpay, which allows customers to transfer money to anyone in the country who has a Twitter account. Customers can also check their account balance, view the last three transactions and recharge prepaid mobile. The service follows the bank’s earlier moves into social media, which included launching a Facebook banking app in September 2013, and is aimed partly at broadening access to financial services.
Don’t neglect social media and tablets, banks warned
Banks will be judged on how well they provide mobile services and social media interaction in the coming years. Instead of being just another channel, these forms will be the first point of contact for customers, according to a new report by analyst firm Celent.
Social media matters says Thomson Reuters data chief
Helping traders to understand input from social media can be a key differentiating factor, according to Albert Lojko, head of content strategy, data management and delivery at Thomson Reuters.
Trading arms race intensifies with new social media tool
A new tool designed to help banks and their clients gain a decisive trading advantage over their rivals based on Twitter posts has been launched by UK-based fin tech firm Eagle Alpha.
Twitter shakes up market: the impact of social media on algos
On 23 April 2013, the markets suffered a brief, sharp drop as algorithms reacted to “news” from the Associated Press’s Twitter handle that President Obama had been injured in a bombing attack at the White House. In a few minutes, the Dow Jones dropped 145 points, Standard & Poor’s 500 Index lost $136 billion in […]
Bloomberg builds twitter feed for financial services
Bloomberg has added real time twitter feeds to its Bloomberg Professional service so that market participants can use twitter updates from corporations, executives, governments, media outlets and other sources to help make investment decisions.
Social media 2.0 for banks
A new social media tool designed for banks and built by British technology firm Integritie aims to break through the barriers that separate customers from their bank.
