Lloyds Banking Group launches voice ID for telephone banking
Nuance provides its voice authentication tech to Lloyds Bank, Halifax and Bank of Scotland.
Nuance
USAA launches online virtual assistant
USAA, a provider of banking and insurance services to the US military personnel and their families, has launched a virtual assistant for its website. The solution is based on the Nina artificial intelligence (AI) technology, supplied by Nuance Communications. It will provide immediate online support and answers to USAA’s member’s “most critical needs”, says Nuance, […]
USAA Bank enlists talking mobile banking app
US bank USAA Bank has adopted a mobile virtual assistant called Nina, developed by Nuance Communications, which lets customers interact with their bank account in novel ways that simulate a conversation with a real human.
