US tech watch: Gradifi, Numerated, Jibo, Corvus, Botkeeper
Boston bosses this one. A wave of cash for finance and insurance tech start-ups, and a robotic assistant goes dark.
Nuance Communications
Voice biometrics take ANZ higher for mobile payments
Australia and New Zealand-based banking group, ANZ, has announced it will be the first Australian bank to introduce voice biometrics on mobile devices to allow higher value transactions. From the middle of this year, customers transferring more than $1,000 through ANZ’s mobile apps will be able to use their voice to automatically authorise high value […]
Swedbank sweet on virtual Nina
Swedbank has gone live with Nuance Nina, a virtual assistant that delivers a human-like, conversational customer service. The system, provided by US-based Nuance Communications, sits on the Swedbank website and the bank’s customers can type their questions to the virtual assistant. Swedbank customer service agents are also using the system to source information for customers. […]
Santander “first” UK bank to launch voice banking technology
Santander says it has become the “first” bank in the UK to launch voice banking technology. The solution is provided by Nuance Communications. However, last month HSBC announced it was launching voice recognition and touch security services in the UK, which will be available to 15 million banking customers. This project is also being carried […]
