TSB Bank awards five-year services contract to NCR

NCR Corporation has signed a five-year deal with UK’s TSB Bank to look after the bank’s 900+ ATMs and IDMs as well as provide service desk support for its employees across its branch network.

Mashreq Bank revamps with NCR tablet and video banking tech

Dubai-based Mashreq Bank will revamp its banking services in the UAE with the help of NCR technology over the next six months. NCR says Mashreq will be the first in the region to deploy its tablet-based Interactive Banker, which lets tellers come out from behind their counters to help customer’s complete transactions. Sandeep Chauhan, head […]

Case study: Valley National Bank – cloud atlas

Valley National Bank, a $23 billion regional bank holding company headquartered in northern New Jersey, is undertaking a widespread technology refresh to improve customer experience and profitability.

NCR makes it nice and Eazy for Bahrain’s biometric payments

Bahrain-based Eazy Financial Services will launch the region’s “first” biometric payment network powered by NCR. Consumers will be able to register their fingerprint through any bank linked to Eazy’s network and then use that at any device (ATM or POS) to start a transaction rather than using a card. In the first phase, NCR will […]

Clean sweep for NCR Interactive Teller tech in US

Alaska-based Matanuska Valley Federal Credit Union (MVFCU) has begun deploying NCR Corporation’s Interactive Tellers at its branch locations – meaning its machines are being used in every US state. The ATM lets users interact with their financial institution’s remotely located video teller via video and audio. NCR says this tech is of “particular value to […]

Top fintech stories this week – 19 August 2016

Catch up on Banking Technology’s top five fintech stories of the week – all in one place! New core banking project for Temenos in Canada Exclusive. Credit union in British Columbia goes for T24. Swift slow on strong security say execs “Took their eye off the ball.” Volksbank pioneers NCR Innovation Experience Room An “experimental […]

Volksbank eG pioneers NCR Innovation Experience Room

NCR Corporation has introduced “a completely new concept” – NCR Innovation Experience Room – an “experimental playground” for financial institutions to “build digital literacy among employees and customers”. Germany-based Volksbank eG Schwarzwald Baar Hegau has become the first taker. It has introduced an experiential room where customers and employees can discover and experience new technologies. […]

NCR Interactive Teller tech passes 300 milestone

NCR Corporation has revealed US-based Bank of Oak Ridge and Gorham Savings Bank are the latest financial institutions (FIs) to deploy its Interactive Teller technology – taking the total number of customers beyond 300. With the tech, consumers can interact via video and audio with their banks’ remote-based video teller. NCR says its software gives […]

Wells Fargo and NCR partner for retail banking innovation

NCR Corporation and Wells Fargo have established a team focused on research and development in ATM and retail banking customer experience. Over the past eight years, NCR and Wells Fargo have worked together on other projects. These range from cash- and check-processing to self-service devices. The latest agreement expands the relationship to a “more strategic […]

NCR and Huntington Technology Finance team up for ATM lease financing

NCR Corporation (NCR) has signed a strategic alliance agreement with US-based Huntington Technology Finance to provide lease financing for NCR ATMs, including “ATM-as-a-Service” type options, for financial institutions (FIs). The new relationship gives FIs a single, monthly (or quarterly) payment for their NCR equipment, deployment, service, administration and software. Gordon Fraser, remote services management director, […]

NCR brings first bill payment kiosk to Taiwan

NCR Corporation (NCR) has customised the first ever financial kiosk solution in Taiwan for E.Sun Bank. Called E.Sun iPayment Kiosk, it includes bill payment, statement printing and notes exchange. The bank also selected NCR Aptra Connections software to run on the kiosk and purchased NCR SelfServ ATMs to provide personalised ATM transactions. The E.Sun iPayment […]

Nationwide revamps branches with new NCR self-service ATMs

UK building society Nationwide has begun a £500 million project to improve its branch network using NCR latest generation of self-service ATMs. The project aims to bring the kind of self-service experience customers can get at supermarkets to the retail bank branch.

Bringing the channels together

Can the right combination of self-service device management, cash management and end-to-end transaction monitoring enable banks to embrace enterprise-wide performance awareness, and take a holistic approach to managing their multi-channel banking environments?

NCR offers cloud control for Android-based ATMs

NCR has announced a radical new approach to ATM network deployment, with cloud-based enterprise application allowing banks to control and manage thin-client devices running a locked-down version of the Android operating system.

Banca Popolare di Bari in branch refresh with NCR

Italy’s Banca Popolare di Bari has chosen ATM manufacturer NCR to help it revitalise its branch network with a new set of systems that it says will help to cut queues and better connect with customers.

Swedbank begins Baltic ATM revamp

Swedish regional bank Swedbank is planning to roll out new ATM applications for 206 branches across the Baltic countries of Estonia, Latvia and Lithuania. The company will also upgrade more than 150 of its ATMs as part of a new multi-channel banking strategy.

TSB to boost ATM network by 10%

TSB is increasing the size of its ATM estate by more than 10% as it works to transform its retail banking network in the wake of its de-merger from Lloyds Banking Group last year.

NCR makes “fundamental” changes to financial services business

NCR is “fundamentally and permanently changing” financial services its financial services business with a £1.6 billion acquisition of Digital Insight, a Californian on-line and mobile banking solutions provider. It has also bought UK-based fraud prevention company Alaric.