customer authentication

People on the Move: David Baker, Enacomm

Enacomm Inc., which provides customer authentication and customer service technology, has hired David Baker as vice president of sales, financial services.

European Online Transaction Rule Revised after Payments Industry Complaints

After absorbing hundreds of complaints from the payments industry, the European Banking Authority will relax its pending customer authentication rules for online transactions. But given the rise in popularity of online shopping, the new threshold of 30 euros before two-factor authentication is required may not be enough to assuage industry concerns.