Nordea has chosen Estonian start-up Feelingstream’s artificial intelligence (AI) software to speed up response times for customers. Feelingstream’s AI solution analyses and categorises messages sent by customers so they can be forwarded automatically to the right person or unit in Nordea for further processing. The software can analyse hundreds of messages per second. The solution […]
OP Bank, Nordea and Danske Bank have launched a new real-time, multibank mobile payments platform in Finland. The platform was built by Tieto and Automatia (the latter operates the three banks’ shared ATM network).
Nordea says it will be the “first” bank in Finland to offer its customers an equity-based crowdfunding service. It has developed an online crowdfunding platform that will match entrepreneurs seeking financing with investors; and will be linked to a book-entry system. The service will be launched in the next few months. The bank says the […]
Finnish online-only bank Holvi has partnered with GBGroup, an identity intelligence specialist, as part of a drive to ensure that all its customers are verified while reducing the time this process takes. Holvi does not operate any branches, and as such relies on other methods to confirm the identity of its customers.
Finland’s central securities depository Euroclear Finland has just completed the first stage of a major project to completely replace its securities processing infrastructure. The CSD says the move is part of its preparations for T2S, the European Central Bank project to harmonise Europe’s post trade infrastructure.
Finland’s Aktia Bank has begun staff training on a new Temenos T24 core banking system that it plans to start implementing next year with an expected go-live date in 2015
Nordic bank Alandsbanken has chosen risk management tools from SunGard, which it says will help the bank to comply with new financial regulations. SunGard’s Ambit Risk and Ambit Performance products will be used by the bank to manage interest rate and liquidity risk and help the bank keep track of its balance sheet.
A new start-up bank from Finland plans to open across Europe, using an online-only service that it says will redefine what it means to have a bank account.
